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Affect
The observable, outward expression of emotion- seen in facial expression, voice, ad gestures
Asynchronous communication
Telehealth communication stored for later review, such as secure messages, email, or recorded video
Behavior modification
Use of learning principles and consequences to increase desired behavior and decrease undesired behavior
Bibliotherapy
Therapeutic use of selected books or written material to promote insight, coping, or discussion
Body image
A person’s beliefs and attitudes about their own body’s size, shape, function, and attractiveness
Cognition
The ability to think and know through attention, memory, comprehension, reasoning, and judgment
Conflict resolution
A collaborative process that identifies the issue beneath a disagreement and develops acceptable solutions
Containment
Creating safety and security, including reliable access to food, shelter, protection, and predictable limits
Couseling
Usually short-term nurse-patient or group interaction focused on current coping, symptoms, recovery, and healthy behavior
Cultural brokering
bridging language, beliefs, values, and health-system expectations so the patient can understand and participate in care
De-escalation
Calming and redirecting a person with immediate potential for violence before the situation become dangerous
Distraction
Purposefully shifting attention away from an unwanted sensation, thought, or symptom
Dysphoric
A depressed, uneasy, dissatisfied, or restless mood
Emotional well-being
the ability to understand feelings and cope with stress using effective skills
Environmental well-being
living in surroundings that are safe, pleasant, stimulating, and supportive of health
Euphoric
An unusually elevated or intensely cheerful mood
Euthymic
A stable mood within the expected or usual range
Financial well-being
feeling that present and future financial needs can be managed
Guided imagery
using intentional mental images to promote relaxation or redirect attention
Home visits
Delivery of nursing care in the patient’s living environment to support function, treatment, and community stability
Insight
awareness of one’s own thoughts, feelings, condition, behavior, and how others may view that behavior
Intellectual well-being
Recognizing creative abilities and being able to learn new knowledge and skills
Judgment
The ability to analyze choices, reach a logical decision, and choose an appropriate action
Labile
rapidly changing or unstable mood or affect
Milieu therapy
Use of a stable, structured, therapeutic social and physical environment to promote treatment and growth
Mood
The sustained, overall emotional state the person reports and shows overtime
Occupational well-being
satisfaction, meaning, and enrichment gained from work or productive roles
Open communcation
respectful, willing to share information within a supportive therapeutic relationship
Patient observation
Ongoing assessment of mental status and behavior to detect and prevent potential harm
Personal identify
knowing who one is, including boundaries, strengths, limitations, roles, and values
Physical well-being
Health-promoting function and habits related to sleep, nutrition, activity, self-care, hydration, and physical health
Psychoeducation
teaching skills and information that help patients and families manage psychiatric symptoms and improve function
Reminiscence
Purposeful recall and discussion of past experiences to promote meaning, identity, connection, or coping
Risk factors
characteristics, conditions, situations, or events that increase vulnerability to illness, symptoms worsening, or harm
Self-care
the ability to perform activities of daily living, such as hygiene, dressing, nutrition, and sleep routines
Self-concept
the total view of oneself, made up of body image, self-esteem, and personal identity
Social well-being
a sense of connection, belonging, and support within relationships and community
Self-esteem
A person’s overall attitude toward and satisfaction with themselves
Spiritual care assessment
a respectful exploration of spiritual needs, beliefs, practices, meaning, hope, and desired support
Structured interaction
Purposeful, planned interaction that helps patients relate to others in a safe and useful way
Synchronous communication
real-time telehealth interaction between clinician and patient
Token economy
a behavior program in which desired actions earn tokens that can be exchanged for agreed-upon rewards
Validation
communication and care that affirm the patient’s individuality, humanity, rights, and worth