2.1 The increasing reliance on digital technology and its ethical and moral impacts

pages 60-66

What are some positive effects of changes in face to face communication?

-bridging the global gap

-access to a wide range of resources via the internet

- faster and easier communication

What are some negative effects of changes in face to face communication?

-detachment when then speaking in person because they are used to communicating in a technological environment

-reduced face-to-face communication

What are some positive effects of remote working?

-less office space needed

-fewer utilities which means reduced costs

What are some negative effects of remote working?

-negative mental health

-lonely

-quality of work and productivity will suffer

What is the positive effect of video conferencing?

low cost solutions if people cannot attend face-to-face and can improve communication

How can employees have increased productivity due to digital technology?

-help with work activities

-faster results

-decision making is better

-access anywhere

What different categories are there for business reach?

-Organically: seeing without promotion

-Paid advertisement

-Viral: People that see posts due to the number of interactions

What is the difference between growth and the scale of a business?

Growth: when the revenue is increased equally as fast with the cost of the additional resources

Scale: Where the increase in revenue is at a faster rate then expenditure

What is a negative impact of staff monitoring?

-Privacy invaded and can destroy trust between them and reduce morale

What is autonomous operation?

Where a businesses carry out operations without the need of human assistance

What are the two types of autonomous operations?

-Industrial automation: where physical activities are replaced by robots

-Software automation: Where bots can carry out tasks using machine learning

What are the positive impacts of autonomous operation?

-cost effective

-always have high quality

-increased productivity

-reduced risk for employees

What are some negatives of autonomous operation?

-loss of jobs

-no human decision making

-harder to hired skilled staff

-initially expensive to first purchase

What is a digital footprint?

the impression that is created through social media, email and websites

What is an active footprint?

the intentional trail of data that a person leaves behind, e.g. email, blog, social media

What is a passive footprint?

unintentional trail of data that a person leaves behind, e.g. websites and geolocation

What are the positives and the negatives to the digital transformation that has happened?

+advancements in networking

+VoIP means that people can speak through social media

+view clients and learn about other cultures

What is used to make a digital identity?

-user and pass

-dob

-online search activities

What could happen to people that reduce to adapt to technological change?

Reduce their potential for interacting with others. They can also isolate themselves from other people, as well as limit their access to products and services

What can social isolation lead to?

-damage to health and wellbeing

-depression and vulnerability

What are the two types of remote communication?

-Synchronous communication: occurs in real time, for example phone calls, video calls and virtual meetings

-Asynchronous communication – does not require all intended parties of the communication to be present at the same time, for example: training materials

How has improved access to information changed education?

Access alot of information day or night and students can also use virtual learning

How has improved access to information changed employment?

advertise employment through linkedin and other job sites

How has improved access to information changed 24/7 advise?

Online chatbots which can help us with issues that we faced and provide up to date information