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Which one of the following feature links several people into one call?
Conference Call
_____ are included in the employee handbook
Employees' job description
Mr.Anderson has health insurance. As he checks in for a routine exam, he is asked to pay a certain amount. He argues he has insurance. What is the purpose of the upfront payment
Copay
All of the following are signs and symptoms of Shock EXCEPT:
Blood Pressure is high
An abnormally slowed respiration rate is:
bradycardia
What phase best describes humoral immunity?
defense mechanisms coming from antibodies in the blood
The most common complaint from patients is:
Wait time
Identify an attitude that individuals from the same region believe are identical.
stereotyping
Use of open-ended questions helps improve the quality of patient communication. What type of response is gained in thie type of questioning?
response with points of clarification
The ____ prohibits job discrimination
equal employment opportunity law
Which one of the following issues narcotics licenses to physicians?
Drug Enforcement (DE)
Which one of the following requires attendance under penalty?
Subpoena
Email refers to whch one of the following?
a computerized process of sending, recieving, storing, or forwarding messages.
Health Information Management focuses on:
healthcare data and the management of the healthcare information resourses.
What phase best explains capitation?
payment system that reimburses the provider a fixed dollar amount for patients enrolled.
The system developed to convert descriptions ofmedical procedures into five-digit numeric code with two-digit numeric modifiers is called:
CPT
The electronic medical record has been mandated by the federal government for use in health care. What is the major benefit of its use?
A patient's medical history is quickly available anywhere in an emergency.
Dr.Rogers asked you to review and summerize all bills greater than 90 days old. What file should you review?
aging summary report
The system developed to classify all known diseases to assist in maintaining statistical records of morbidity and mortality is called:
ICD-9-CM
RMA is referred to as:
registered medical assistant
What is the acronym POMR stand for?
Patient Oriented Medical Record
A ____ reads codes found on items in grocery & retail stores.
Bar code reader
Hardware that provides the workspace for data and computer instructions is called:
memory chips
____ provides a hard copy of data on paper.
Printer
Haelth care facilities that do NOT pay state or federal income tax on their profitsis called:
nonprofit
What statement best explains appropriate procedures for use of a petty cash fund?
receipts are provided for each withdrawal
What is an example of fixed costs in a medical practice?
depreciation of equipment
When is the patient's medical chart prepared?
On or before the day of the first visit
What is the proper procedure to use when making a correction in the medical record?
Draw line through the error, initial and date
What process is described by the acronym P.O.M.R. ?
placement of importance medical inormation in a very obvious location with charting problems in a numerical order.
Which one of the following represents a behavior that is intended to protect oneself from a perceived threat?
defensive
Confidentiality is a major concern when:
leaving a message on a patient's answering machine
A bruise also known as a/an :
occlusion
What definition best describes a thoracotomy?
incision through the chest wall
Patient eductaion is critical to prevent the inset of a repeat of illness. What is essential to assess before beginning patient education?
readiness to learn
The Center of Disease Control and Prevention is the principal agency concened with the health and safety of people throughout the :
World
What is the name of a service that may be employeed by a medical practice to prepare and send all monthly statements and to place collection called when needed?
clearinghouse
The government requires businesses to report incomes on a regular basis. What is the required form to be sued in the reporting process?
wage and taxable account form
Which oen of the follwoing statements regarding interviewing a patient is correct?
Restate the patient's comments to be sure the information is accurate.
Moving your fingers across the screen, instead of usinga mouse is known as which one of the following technologies?
touchscreen
FUTA
allows collection of taxes in order to fund state programs
Adjudicate
settles payment on insurance claims also refers to review of evidence in a trial.
Latent
incubation period. infections are persistent and go into relapse.
JCHAO
reviews and accredits hospitals
NCQA
reviews and accredits health plans
ASC
ambulatory services center. line by line billing allows for less costs
Adverse Selection
attracting patients that are sicker than usual.
Admission Certification
admitting patients that need more care
single payer system
governement run. care triad. (Cost,quality,access)
Evidence Based Medicine
Uses EMR of patient to determine the best treatment
National Labor Relations Act
Allows hospital/health care providers to use bargaining units
Fair Labor Standard Act of 1938
Establishes Minimum Wage, Ages, overtime pay for workers.
Equal Pay Act
Pay equality against genders
HEDIS
compares health plan performance
OASIS
Reimbursement for home health care plans.
UHDDS
Uniform health discharge data set. Needed for Medicare reporting.
OSHA
Establishes and regulates workplace safety.
Protected Health Information
Records of a patient's past and present health condtion, how the care was provided ad how the patient paid
HIPPA
Health Information Privacy and Portability Act
provisions of HIPPA
cannot be denied coverage for group insurance, coverage wait cannot exceed 12-18 months, safeguard electronic information, privacy of health records
Copay
payment defined by policy that grants access to the treatment
Premiums
money paid to insurers to negate that risk of loss. Lower payments result in high treatment costs.
HMO
Health Maintenance Organiation: Individuals pay a fixed amount & get access to facilities within the plan.
PPO
Typical insurance tyle. Individuals pay a fee for service along with copay and deductables through a network of providers.
POS
similar to HMO, but with extentions through payment similar to a PPO plan.
HDHP (High-deductible health plan)
Insurance plan for high risk individuals. Low premium but has high deductables.
Medicare
health care plan entitled to people 65 and older.
Medicaid
health care plan granted by states to low income individuals.
ERISA
Act that allows emplyers to set up insurance plans. Also allows funding for medicaid.
Medicare Part A
Inpatient coverage, home health, hospice. Also defines limits of Medicare usage.
Medicare Part B
Outpatient care. Extends Medicare to supplement treatments, & physicians.
Medicare Part C
Allows people w/ Medicare to enroll in supplement indemity plans.
Medicare Part D
Medicare drug coverage
TRICARE
MIlitary health insurance program
Managerial Accounting
Financial data for internal users: Board, executives, & managers.
Financial Accounting
Financial data for external users: stockholders, lenders, insurers, governement
HCPCS
Healthcare Common Procedure Coding System: Codes used for outpoint services & supplies.
EMR
Electronic record for individual patients
EHR
electronic record for population
Triage
determing which patients to admit first
Systemic
Disease affects multiple organs
NPDB
records for practitioner credentials
DNR
Do not recessetate order
Stark Law
Prohibits physicians from making referrals to Medicare
Affadavit
sworn statement of facts in an accident
In Loco Parentis
court makes decesions in place of the parents
Credits
Positive account charges. Right (middle) side of ledger
Debit
Negative account charges. Left side of the ledger.
Accounts receivable
Payers who still need to send funds. Assets are still accessible, but not tangible (liquid)
ICD-9 Codes
International Disease Classification codes
ICD-9 Codes 0-739
Codes for diseases or disorders
ICD-9 Codes 740-999
Codes for injury
Current Liabilities
expenses to be paid
SCHIP
programs that helps needy families w/ children get insurance
3 ft radius
droplet isolation zone
Preliminary Screening
interview of patient to obtain signs & symptoms
Antiseptic
Inhibits microbrial growth on surfaces and tissues
Disinfectants
destroy microbes on non-living matter
PPACA
"Obamacare"
POMR
Helps track treatments in medical records