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Channel
The means through which the message travels (face-to-face, online)
Noise (psychological, physical, physiological, cultural)
Noise: anything that interferes w/ message transmission/reception
Physiological noise: bodily processes and states (headache, hungry, etc)
Psychological noise: mental or emotional states that impede
Physical noise: actual sound level in a room (loud music, lawn mower outside)
Cultural noise: differences in peoples’ worldviews, harder to understand one another
Linear model of communication: what is it, & what are the 3 parts
Known as the first theoretical model of communication in 1949 by Shannon & Weaver for Bell Laboratories; communication is seen as a one-way process
Sender (person who is speaking) → Channel (apparatus for carrying the message) → Receiver (person who picks up the message)
Differences between encoding & decoding
Encoding: process of taking an idea/mental image, associating that image w/ words, & speaking those words to convey the message
Decoding: listening to words, thinking about them, & putting them into mental images
Transactional model of communication (draw it)
Communication is seen as ongoing & circular (Barnlund, 2008) process. We are constantly affecting & affected by those we communicate with. Includes encoding & decoding processes, communicator, message, channel, & noise

5 main types of worldviews (overall framework through which an individual sees, thinks about, & interprets the world & interacts w/ it)
Epistemology: way that we acquire knowledge
Ontology: our belief system, how we see the nature of reality/what we see as true or false
Axiology: our value system, what we see as right or wrong. You can discover this by asking what someone’s goals are, or the qualities in a desired life partner.
Cosmology: the way that we see our relationship to the universe & to other people. Plays a role in logistical points as who is allowed to speak, the order of speakers, the amount of time a speaker has to speak, seating arrangements, & front seats
Praxeology: preferred method of completing everyday tasks/our approach to solving problems.
11 speaking competencies
Useful topic
Engaging intro
Clear organization
Well-supported ideas
Closure in conclusion
Clear & vivid language
Suitable vocal expression
Corresponding nonverbals
Adapted to the audience
Adept use of visual aids
Convincing persuasion
What was significant about the perception of Kennedy vs. Nixon in the debates
Kennedy was more confident & in proper attire, keeping eye contact. Nixon was sweating profusely & not looking at the camera. Those who heard from the radio believed that Nixon had won, but 70% of those watching the televised version believed in Kennedy
Know the differences between the 5 responsible speech goals
Promote diversity
Use inclusive language
Avoid hate speech
Raise social awareness
Employ respectful free speech
3 types of plagiarism
Global plagiarism: transpires when a speaker presents a speech that is not their own work
Patchwork plagiarism: occurs when one “patches” together bits & pieces from one or more sources & represents the end result as their own
Incremental plagiarism: when most of the speech is the speaker’s original work, but quotes/other info have been used without being cited
When do you cite sources in APA format
When the info isn’t general knowledge
Differences between ethics & morals
Ethics: Conceived as shared principles promoting fairness in social & business interactions; based on the greater good
Morals: Abstract, subjective, personal judgment, sometimes religious-based
Rules to be an ethical listener
Actively interprets shared material & analyzes the content & speaker’s effectiveness
Try to display respect for the speaker: prepare to listen & listen with your whole body
Components of a written & oral speech
Purpose statement
Thesis statement
Transitional statements
Intro
Body (Main points)
Conclusion + call to action
Recognize different organizational styles: chronological, topical, spatial, comparative, problem-solution, causal
Chronological: Main points are delivered according to when they happened; could be traced on a calendar/clock. Ex.) informative speeches, demonstrative speeches, storytelling
Topical: Main points are developed separately & are generally connected together within the intro & conclusion. Crafted around main points & subpoints that are mutually exclusive
Spatial: Arranges main points according to their physical & geographic relationships. Should offer commentary about the placement of the main points as they move through the speech, alerting audience to the location changes
Comparative: You could compare things as a whole, or compare things element by element
Problem-solution: Necessary to share a problem & solution with an audience. Especially useful when speaker wants to convince audience that they should take action in solving a problem. A general solution & solution that is dependent on the speaker’s involvement
Causal: Informs the audience about causes & effects that have already happened; can be particularly effective when the speaker wants to share the relationship between two things. Cause and effect: speaker needs to share the results of a new program, discuss how one act led to another, discuss positive/negative outcomes of taking some action
3 types of signposts
Transitional statements: phrases/sentences that lead form one distinct-but-connected idea to another
Internal previews: lay out what will occur during your speech
Summaries: provide a recap of what has already been said
How important is speaker credibility & how can you earn it
Very important; can be earned through your educational background, personal experiences, research, etc.
Internal vs external credibility
External: By association; use of sources
Internal: Specific actions; attire, eye contact, speaking clearly. Inc. personal experience & knowledge—identify w/ the audience, show that you share experiences
Attention-getting strategies
Tell a story—we are storytellers!
Refer to the occasion
Refer to recent/historical events
Refer to previous speeches
Refer to personal interest
Use startling statistics
Use an analogy
Use a quotation
Ask a question
Use humor
How to conclude well
Speeches aren’t linear, they are circular
Prepare the audience for the end of the speech—use different cues
Present any final appeals
Summarize & close
End w/ a clincher
What is the primacy & recency effect
People tend to better remember info presented first or last. In presenting your appeals to the audience, you can take advantage of the recency effect to increase the likelihood of your audience acting on your appeals.
Top 5 mistakes made by speakers
Not dressing right for the occasion
Little to no eye contact
Swaying/bad movement
Different voice levels
Stuttering/ghost words
Communication apprehension
Fear of public speaking
3 types of speaking anxieties
Trait-anxiety: type of anxiety that is aligned with an individual’s personality; likely to view any chance to express themselves publicly with skepticism & hesitation.
State–anxiety: type of anxiety that is derived from the external situation which individuals find themselves in; may have had negative experiences in public at an early age
Scrutiny Fear: Stems from an activity that does not necessarily involve interacting with other people, but is simply the fear of being in a situation where one is being watched/observed, or one perceives him/herself as being watched, while undertaking an activity
Cognitive restructuring: Identify it & know the steps
Internal process through which individuals can deliberately adjust how they perceive an action/experience
Identify objectively what you think → Identify any inconsistencies between perception & reality → Replace destructive thinking w/ supportive thinking
Techniques for building confidence
Visualize success
Avoid gimmicks
Breathe & release
Minimize what you memorize
Practice out loud
Customize your practice
What is “anxiety reappraisal” & how does it help in public speaking
Reappraising your anxiety to rather say that you’re excited through self-talk/mindset to improve on speeches.
4 methods of delivery for presenting a speech
Manuscript style: Precision; esp. in news & the President
Memorized style: Committed to memory; recited to audience word-for-word; inc. actors, high school students, & debate teams
Impromptu style: Little/no opportunity to prepare, made up on the spot
Extemporaneous style: Memorized & impromptu, carefully prepared & rehearsed, but delivered using notes of key words & phrases. Glance at your notes approx. 5% of the time of the speech
What does it mean to check your P.E.R.M
Podium, equipment, room, microphone
Differences regarding vocal aspects of delivery
Articulation
Pronunciation
Accent, dialect, & regionalisms
Vocal quality
Pitch & inflection
Rate of speaking
Pauses vs vocalized pauses (fillers)
Vocal projection
3 types of eye contact styles to avoid
Head bobber
Balcony gazer
The obsessor
Golden rule
Dress appropriately for the situation
Where & why did the need for public speaking originate
Africa savannas: Through speech they could exchange ideas & interpret experiences of the day to learn, settle disputes, tell stories of heroic accomplishment
The Greeks first reflected systematically upon the power of speech & did it both to satisfy their curiosity & meet deep communal & political needs
Who were the sophists & what did they believe (in general)
a group of teachers who offered the first instruction in public speaking; believed in democracy & the importance of truth & knowledge
Specifically, what did each individual contribute to the study of rhetoric
Corax: Outlines & structure; said that speakers’ goals should be based around probability rather than absolute truth. Created 4-part pattern for arrangement of forensic speeches
Gorgias: Skepticism about truth & knowledge, emphasis on verbal artistry
Thrasymachus: Explored “trope”, a powerful figure of speech that can give distinction & originality to the spoken word; emphasized presentation skills
Protagoras: Suggested discipline of debate/persuasion
Isocrates: Most ethical speaker; emphasized liberal arts education. Built the “most influential school of his day”
According to the class readings, what was the motive behind the development of rhetorical theory
The desire to harness the power of the communication symbol so that it might be more productive & useful to society
What was Aristotle’s definition of rhetoric
The ability in each particular case to see the available means of persuasion
What were the 8 aspects that Aristotle said each speaker should be familiar with? What does this imply according to our text?
understand the nature of persuasion
understand the culture
understand the general means that persuasion can satisfy
understand pressures, hopes, fears, dreams that motivate the audience
know the extent to which they enjoy the truth, respect, & liking of their audience
know all details of cases & possible strategies that might be used for/against different positions on them
understand their own strengths & weaknesses
understand strengths & limitations of the communication media of their time
This implies the wide range of rhetorical knowledge & that communicators could improve their abilities
What were the 3 main forms of rhetorical expression as classified by Aristotle + give an example of each one
forensic speaking: ex. lawyers in court
deliberative speaking: ex. town hall meeting
ceremonial speaking: ex. public events to show the orator's skill
3 theories of proofs that Aristotle advocated that every speaker/speech should contain
Logos (substantive proof/logic)
Ethos (personal proof/trustworthiness)
Pathos (emotions)
Mythos
personal emotions that tap into group of social emotions, often patriotic emotions connected w/ legends, traditions, & faiths of culture
What did Cicero say was the ideal knowledge that each speaker should have
Those who are broadly conversant with the knowledge & culture of their times as well as adept in the arts of oratory
What were the 5 great arts the Cicero said made up public speaking? Explain each one
Invention: discovery and selection of ideas, themes, & lines of argument for a speech
Arrangement: placing these ideas in the most advantageous order
Style: expressing these ideas in the most effective language
Memory: filing these ideas away in the mind according to a system so that they can be easily recalled
Delivery: bringing the ideas to life before audiences
How did Quintilian define a true orator & how is this similar to Aristotle’s concept of ethos?
He describes a true orator as a good man skilled in speaking, which could relate to ethos as an orator’s skill is what gives them credibility that their word is true/believable.
Who was Augustine & how did he use rhetorical theory to contribute to Christianity?
Christian leader who took over pagan ideas in the Middle Ages. These ideas began in an atmosphere of skepticism of divine truth & he worked to spread Christianity
According to Plato, what was the “more noble form” of rhetoric & what did he compare this with
Rhetoric that is informed by philosophy & tries to lead people gradually toward knowledge. He compares it w/ an ideal love relationship in which the lover seeks to lift the beloved toward a better life
What did Plato say was at the heart of public speaking
An understanding of people, of what they know & are capable of knowing, & of how to move them successfully from one state to the other
Acceptance speech: What outline format did he use
topical
Acceptance speech: was there an attention getter? If so, what was it
“Thank you to…” -refer to the occasion, which was the Oscars
Acceptance speech: what was his thesis statement
3 things he needs: someone to look up to, someone to look forward to, & someone to chase
Acceptance speech: outline
Intro
Something to look up to
God
Charlie quote: “You have a friend”
Something to look forward to
Dad
Looking down
Dancing
Mom
Taught respect
Wife & kids
Make them proud
Something to chase
Myself in 10 yrs
“Who’s your hero” story
Never catch up
Conclusion
Acceptance speech: what did he say when he restated his thesis in the conclusion
“Whatever those 3 things are, to that I say amen”
Acceptance speech: did the speaker have a “call to action”? If so, what was it
Just keep living