2ndMD Kill Shots

“This is a real conversation with a real expert—not just a report.”

Talk track: Members speak live with a specialist who understands their exact condition. They can ask questions, include family, and leave with a clearer path forward.

Why it wins: The experience feels personal, useful, and human instead of passive or transactional.

“We help people make better decisions before expensive care begins.”

Talk track: 2nd.MD gives members expert guidance before they commit to surgery, treatment, or another major medical decision.

Proof points: Reported results include $81\%$ improved treatment plans, $28\%$ alternative diagnoses, and $31\%$ surgery or procedure cancellations.

“We do more than connect people to a specialist—we help them use the advice.”

Talk track: A specialty nurse gathers records, prepares the member, coordinates the visit, explains what happens next, and follows up afterward.

Why it wins: The member is supported before, during, and after the expert conversation.

“The savings come from changing the care decision.”

Talk track: When an expert helps a member avoid an unnecessary surgery, find a better treatment plan, or choose a less expensive path, the savings happen before costs build up.

Proof point: Reported average savings are approximately $\$5,600$ per consultation, depending on the case.

“We bring top specialists to people without requiring them to travel.”

Talk track: Members can speak with condition-matched specialists by video or phone, often within about a week, with access across all 50 states.

Why it wins: People get access to expertise without adding the time, travel, and stress of another in-person visit.