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business plan
carefully constructed guide for the person starting one's own business and lays out the strategy for an organization to make the best of its resources and advantages to meet its objectives
Theory X managers
they place little value on organizational climate
Federal Trade Commission
five-member committee charged with the responsibility of investigating illegal trade practices and enforcing antitrust laws
management by objectives
a motivation process in which a manager and his/her employees collaborate in setting employee work goals
market share
total company dollar sales divided by total industry dollar sales
Sherman Antitrust Act
act that specifically prohibits any contract or agreement entered into for the purpose of restraining trade
undercapitalized
what an enterprise is considered when an entrepreneur is unsuccessful in obtaining the resources needed to successfully complete the business' objective
Uniform Commercial Code
a set of laws designed to eliminate differences among state regulations affecting business and to simplify interstate commerce
Age Discrimination in Employment Act
law that prohibits personnel practices that discriminate against people ages 40-60
Theory Y managers
they believe people prefer indirect supervision and assume workers are most motivated by money
Small business
a business that has less than 500 employees (or 1,500, according to the government)
royalty
a share of profits or a percentage commission on sales that a franchisee must pay the franchiser
ISO 9000
a set of international standards for quality management and assurance
dumping
a kind of predatory pricing when manufacturers export a product to another country at a price below the normal price
licensing
a business arrangement in which one company gives another company permission to manufacture its product for a specified payment
merger
two companies combine to form one
corporate responsibility
a corporation's initiatives to assess and take responsibility for the company's effects on environmental and social wellbeing
corporate philanthropy
the act of a corporation promoting the welfare of others, generally through charitable donations of funds or time
corporate policy
a formal declaration of the guiding principles and procedures by which a company will operate typically established by its board of directors
corporate nationality
the nationality of the senior managers or the shareholders who control the operation, or the country where most of the business is done
corporate philosophy
the fundamental thoughts related to a company, covering the vision, values, and a mission
corporate structure
consists of various departments that contribute to the company's overall mission and goals
lienholder
a party that holds a mortgage or a legally enforceable right on a specific asset, good, or property of another as a security for a debt or to satisfy a claim
stakeholder
a party that has an interest in a company, and can either affect or be affected by the business, primarily investors, employees, and customers
stockholder
an individual, group, or organization that holds one or more shares in a company, and in whose name the share certificate is issued; also called a shareholder
leaseholder
a person in possession of leasehold property, or a tenant under a lease
common law
a body of unwritten laws based on precedents established by the courts
statutory law
a body of law consisting of written laws adopted by a legislative body
business law
rules, statutes, codes, and regulations established to provide a legal framework within which business may be conducted
tort
a wrongful act or an infringement of a right (other than under contract) leading to civil legal liability
uniform commercial code
a set of laws designed to eliminate differences among state regulations affecting business and to simplify interstate commerce
bankruptcy
the legal process by which an individual is relieved of his or her financial obligations by a court of law
limited partner
a partner who invests money in a business but does not take an active role in management or assume liability
franchise agreement
an arrangement where someone with a good idea for a business sells the rights to use the business name and sell a product/service to others in a given territory
enterprise zones
areas that feature low taxes and government support in an effort to encourage entrepreneurship
management
the process used to accomplish organizational goals through planning, organizing, leading, and controlling people and resources
mission statement
outlines the fundamental purposes of the organization
trade show
an event where marketers set up displays to be seen by potential customers
intrapreneur
a manager or employee within a company who promotes innovative product development and marketing.
economy of scale
manufacturing costs fall as the number of units produced increases
cash budget
the most important part of the small business financial plan that tells how much money is needed to operate a new business
venture capitalist
a small investor seeking to make a profit on companies with rapid growth potential
job analysis
the systematic collection and recording of information about jobs in an organization
Equal Pay Act
the act that makes sure firms are paying men and women the same if they are doing the same job
Active Corps of Executives (ACE)
made up of managers in the workforce
Small Business Administration (SBA)
an organization that helps entrepreneurs obtain money
Small Business Institute (SBI)
an organization that might involve students at a university who help small businesses
Service Corps of Retired Executives (SCORE)
retired executives who provide free advice to small businesses
service industry
an industry that appeals to the talent for innovation that is found in most entrepreneurs and requires few start-up resources; also the fastest growing segment of small business enterprises; offers a high return on time invested
retailing industry
an industry where entrepreneurs fill some niche or provide a product that is not readily available
finance industry
an industry that has had a reduced number of businesses due to deregulation
wholesaling industry
an industry in which the success of a small business is linked to economy of scale
borrowing
this act allows others to retain control of a company
tax incidence
refers to who actually pays the tax
operating model
a methodology that describes the way every aspect of the business is to be run
factoring
when a small business sells its accounts receivable to a finance company
equipment and buildings
the assets most commonly used for security by asset-based lending companies
Section 1244 stock
stock that can be treated as an ordinary tax-deductible loss
Form W4
a form filled out by an employee that provides the information you needed to determine the proper amount to withhold from your paycheck
bait advertising
this practice attempts to conceal product defects
Federal Deposit Insurance Corporation (FIDC)
the federal agency that helps to regulate banks and other financial institutions
Sherman Act
the antitrust law that makes it illegal for a business to charge different prices to different groups of non-retail consumers
Equal Credit Opportunity Act
the law which states you have a right to know what information is included in your credit history
cash conversion period
the time between a cash payment for inventory and collection of accounts receivable
headhunter
recruiting specialists that help small businesses seek personnel for key positions
profit plans
a way for small firms to give employees a share of ownership in the business
social discount rate
a discount rate used to calculate the value of funds spent on social projects
cost benefit analysis
an approach to compare costs and benefits of different options in order to pick the one that benefits the most but costs the least
bear market
recession; a market in which prices are falling which encourages selling
seniorpreneur
someone who starts a business after the age of 55
copreneur
someone who works with the entrepreneur, like a spouse, accountant, or supplier
business entrepreneurs
entrepreneurs who are constant innovators driven by profit; always trying to get larger market shares and creating one venture after another
social entrepreneurs
entrepreneurs who are driven by a mission to solve problems that are not being addressed by the market or public sector
small business owner
initially an entrepreneur; often they like stable sales, modest growth, and a manageable business size
macro view of entrepreneurship
external factors affecting entrepreneurship; includes social/cultural, financial/capital, displacement, and ecological schools of thought
micro view of entrepreneurship
internal factors affecting entrepreneurship; includes entrepreneurial trait, venture opportunity, and strategic formulation schools of thought
mountain gap strategy
identifying market segments that arise from larger markets
great chef strategy
using special talents of the individual(s) around whom the venture is built
better widget strategy
innovations that encompass new or existing markets
water well strategy
ability to gather special resources over the long term
Global Entrepreneurship Monitor (GEM)
international study of entrepreneurship
gazelle
a business with at least 20% sales growth every year with a starting base of at least $100,000; has good scalability, competitive advantage, and is 10x better than another company
opportunity-driven entrepreneurs
entrepreneurs driven by job satisfaction, achievement, opportunity, and money
necessity driven entrepreneurs
entrepreneurs driven by needs or problems not being addressed
entrepreneurial cognition
knowledge structures that people use to make assessments involving opportunity evaluation, venture creation, and growth
entrepreneur life cycle
preparation -> startup operations -> exploration -> focus and expansion -> cessation/inheritance
norm entrepreneurs
entrepreneurs who transform the rules so that mutual cooperation is more desirable
triple bottom line (TBL)
profit, planet, people; goals associated with businesses engaged in eco-friendly policies and community outreach, usually looked down upon by other businesses
laissez faire
economy where the government stays out of the market
corporate social responsibility (CSR)
the belief that a company needed to align its operations with social values
bootstrapping
starting a new venture through highly creative acquisition and use of resources (sometimes other people's)
cash flow
money moving in and out of a business
liquidity
availability of liquid assets in a market or company
disruptive startup
startups that drive less innovative products out of the market or increase efficiencies in the market
new-new approach
a completely new product or idea
new-old approach
a business venture that builds upon another
upside gain and downside loss
profits a business can make and losses it can suffer
risk vs reward analysis
analysis of overall gains and losses
advantages of acquiring an ongoing venture
less fear about successful future operation, reduced time and effort, and a good selling price
legal restraint of trade
an agreement that prevents the former business owner from setting up a similar business and attract his former customers from the new owner