Foundation Trainee Pharmacist Professional Attributes Framework (PAF)

This flashcard defines one of the key attributes from the Foundation Trainee Pharmacist Professional Attributes Framework.

Person-Centred Care

A Professional Attribute (1) for Foundation Trainee Pharmacists that involves placing the person receiving care first, demonstrating empathy, assessing the individual's social circumstances, and working collaboratively to empower and guide every person to make an informed choice.

"What does Professional Attribute 1.1 assess?"

"Demonstrates empathy and seeks to view situations from the individual's perspective."

"What does Professional Attribute 1.2 assess?"

"Places the person receiving care first in everything they do."

"What does Professional Attribute 1.3 assess?"

"Accurately assesses and considers the person's current and long-term expectations; needs; situation and wider social circumstances."

"What does Professional Attribute 1.4 assess?"

"Shows genuine interest and compassion; making the individual feel valued."

"What does Professional Attribute 1.5 assess?"

"Works collaboratively with individuals; empowering them to make informed choices."

"What does Professional Attribute 2.1 assess?"

"Adapts communication style; language and approach to suit different audiences and situations."

"What does Professional Attribute 2.2 assess?"

"Identifies and interprets non-verbal cues from others."

"What does Professional Attribute 2.3 assess?"

"Uses non-verbal communication effectively."

"What does Professional Attribute 2.4 assess?"

"Checks understanding and clarifies where necessary."

"What does Professional Attribute 2.5 assess?"

"Elicits accurate and relevant information from individuals."

"What does Professional Attribute 2.6 assess?"

"Provides accurate and clear information and advice to patients and colleagues."

"What does Professional Attribute 2.7 assess?"

"Instils confidence in others through communication style."

"What does Professional Attribute 2.8 assess?"

"Builds rapport; asks open questions and facilitates two-way dialogue."

"What does Professional Attribute 2.9 assess?"

"Breaks down complex information into language others can understand."

"What does Professional Attribute 2.10 assess?"

"Actively listens; remaining focused and attentive."

"What does Professional Attribute 2.11 assess?"

"Communicates with appropriate confidence and assertiveness while influencing appropriately."

"What does Professional Attribute 2.12 assess?"

"Ensures they have the relevant information before communicating."

"What does Professional Attribute 3.1 assess?"

"Applies clinical knowledge and integrates previous learning to benefit the person receiving care."

"What does Professional Attribute 3.2 assess?"

"Shows persistence and proactivity while recognising when enough information has been gathered."

"What does Professional Attribute 3.3 assess?"

"Knows where to find information or seeks help when uncertain."

"What does Professional Attribute 3.4 assess?"

"Uses a holistic approach by integrating information from multiple sources to achieve person-centred care."

"What does Professional Attribute 3.5 assess?"

"Considers multiple options and weighs up their advantages and disadvantages."

"What does Professional Attribute 3.6 assess?"

"Identifies the most important and relevant information."

"What does Professional Attribute 3.7 assess?"

"Critically appraises information and questions rather than accepting it at face value."

"What does Professional Attribute 3.8 assess?"

"Uses a logical and systematic approach to solving problems."

"What does Professional Attribute 3.9 assess?"

"Uses mathematical skills effectively in pharmaceutical calculations."

"What does Professional Attribute 4.1 assess?"

"Demonstrates curiosity,commitment and a desire to learn."

"What does Professional Attribute 4.2 assess?"

"Shows enthusiasm and passion for the pharmacy profession."

"What does Professional Attribute 4.3 assess?"

"Takes ownership of learning needs; records development and stays up to date."

"What does Professional Attribute 4.4 assess?"

"Seeks and acts on advice; support and feedback."

"What does Professional Attribute 4.5 assess?"

"Reflects on performance and identifies what went well and what could improve."

"What does Professional Attribute 4.6 assess?"

"Recognises personal limitations and works within competence."

"What does Professional Attribute 4.7 assess?"

"Shows initiative; proactivity and willingness to learn."

"What does Professional Attribute 4.8 assess?"

"Strives for excellence and the highest standards of care."

"What does Professional Attribute 5.1 assess?"

"Values and respects the roles; skills and knowledge of all team members."

"What does Professional Attribute 5.2 assess?"

"Supports the learning of others by sharing knowledge and experience."

"What does Professional Attribute 5.3 assess?"

"Builds trusting relationships with healthcare professionals."

"What does Professional Attribute 5.4 assess?"

"Recognises colleagues' workloads and adapts interactions appropriately."

"What does Professional Attribute 5.5 assess?"

"Works collaboratively and supports colleagues to benefit patients."

"What does Professional Attribute 5.6 assess?"

"Provides constructive feedback for development and improvement."

"What does Professional Attribute 5.7 assess?"

"Motivates and leads others while acting as a role model."

"What does Professional Attribute 5.8 assess?"

"Actively learns from others."

"What does Professional Attribute 5.9 assess?"

"Uses team resources effectively through appropriate delegation."

"What does Professional Attribute 6.1 assess?"

"Works accurately; follows quality assurance processes and pays excellent attention to detail."

"What does Professional Attribute 6.2 assess?"

"Keeps accurate and comprehensive records."

"What does Professional Attribute 6.3 assess?"

"Manages time effectively to meet required standards."

"What does Professional Attribute 6.4 assess?"

"Prioritises work and understands the importance of deadlines."

"What does Professional Attribute 6.5 assess?"

"Uses a structured methodical approach to delivering high-quality care."

"What does Professional Attribute 6.6 assess?"

"Uses information technology appropriately to organise and manage work."

"What does Professional Attribute 7.1 assess?"

"Works within the law; ethical guidance and professional regulations; including confidentiality,consent and safeguarding." "What does Professional Attribute 7.2 assess?","Accepts responsibility and accountability for personal actions."

"What does Professional Attribute 7.2 assess?"

"Accepts responsibility and accountability for personal actions."

"What does Professional Attribute 7.3 assess?"

"Demonstrates honesty and trustworthiness."

"What does Professional Attribute 7.4 assess?"

"Is open and honest about mistakes."

"What does Professional Attribute 7.5 assess?"

"Is reliable and dependable."

"What does Professional Attribute 7.6 assess?"

"Treats everyone equally with courtesy; dignity and respect."

"What does Professional Attribute 7.7 assess?"

"Challenges poor practice and speaks up about concerns."

"What does Professional Attribute 8.1 assess?"

"Responds positively to change and initiates change where appropriate."

"What does Professional Attribute 8.2 assess?"

"Quickly adapts to changing roles; demands and environments."

"What does Professional Attribute 8.3 assess?"

"Shows resilience and recovers from setbacks."

"What does Professional Attribute 8.4 assess?"

"Manages emotions so they do not affect decisions."

"What does Professional Attribute 8.5 assess?"

"Remains calm and effective in high-pressure situations."

"What does Professional Attribute 9.1 assess?"

"Understands pharmacy workflow and the dynamics of clinical practice."

"What does Professional Attribute 9.2 assess?"

"Understands the wider pharmacy landscape, healthcare system and patient journey."

"What does Professional Attribute 9.3 assess?"

"Recognises the business and financial responsibilities within healthcare."