Training and Development Lecture Notes

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A comprehensive set of vocabulary flashcards covering the definitions, importance, processes, and evaluation methods of training and development based on the lecture transcript.

Last updated 4:02 AM on 8/20/26
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28 Terms

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Training

A planned activity that helps a person improve the knowledge, skills, and behaviors needed for a current task or role.

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Development

A broader, longer-term process that prepares a person for future responsibilities, career opportunities, and personal growth.

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Gap Concept

The difference between what is currently happening and what should be happening, usually showing what knowledge, skills, or abilities people need to improve.

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Confidence

Believing that you can do something well.

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Competence

Having the knowledge and skills to do a task correctly.

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Internship

An experience that helps students learn how to behave and work in a real company.

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Practicum

An experience that gives students the skills and confidence to perform actual workplace tasks.

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Communication

The ability to express ideas clearly and listen to others.

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Teamwork

Cooperating and working well with other people.

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Leadership

Guiding, motivating, and making decisions for a group.

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Problem-solving

Finding solutions when something goes wrong.

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Continuous Learning

Helping employees keep gaining new knowledge and skills even after they are already working.

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Career Advancement

Becoming qualified for promotion, higher positions, or greater responsibilities.

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Needs Assessment

The first step of the training process focused on identifying the gap.

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Objectives

The second step of the training process where you state what learners should achieve.

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Design

The third step of the training process involving the choice of content, method, and materials.

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Delivery

The fourth step of the training process where the learning activity is conducted.

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Evaluation

The final step of the training process where results are checked and improvements are made.

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Lecture / Mini-talk

A training method best suited for teaching concepts and frameworks.

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Workshop

A training method where learners practice a skill with guidance.

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Role-play

A training method used to practice communication and workplace situations.

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Case study

A training method used to analyze realistic problems and decisions.

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Simulation

A training method where learners learn through a realistic practice environment.

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Coaching / Mentoring

A training method where individuals receive individualized feedback and support.

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Reaction

An evaluation level that identifies if learners found the training useful and engaging.

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Learning

An evaluation level that determines if knowledge or skills improved.

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Behavior

An evaluation level that checks if learners are applying the skill in real situations.

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Results

An evaluation level that measures if performance or outcomes improved.