Communicating With Empathy

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6 Terms

1
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Relating to or recognizing what another person is going through is called ().

Empathy

2
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People with strong empathy skills can, in a sense, () other people’s emotional states and respond appropriately.

Read

3
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Empathy helps people understand why other people may react in () ways.

Unusual

4
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Empathy can be achieved through recognizing (), () and () to understand a person’s emotional state.

Body Movements, Tone Of Voice, Facial Expressions

5
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Responding to a person’s mental state with the right emotion is called ().

Emotional Empathy

6
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Understanding someone’s position or perspective on a issue is called ().

Cognitive Empathy