ACYRFBT: Consumer Act

The Consumer Act of the Philippines is Republic Act No. _______.

a. 7393

b. 7394

c. 7395

d. 7396

b. 7394

In terms of Consumer Product Quality and Safety, the Consumer Act of the Philippines states that it shall be the duty of the State to develop and provide safety and quality standards for consumer products, including performance or use-oriented standards, codes of practice and methods of tests, and to assist the consumer in evaluating the quality, including safety, performance and comparative utility of consumer products. Furthermore:

I. to protect the public against unreasonable risks of injury associated with consumer products;

II. to undertake research on quality improvement of products and investigation into causes and prevention of product related deaths, illness and injuries; and,

III. to assure the public of the consistency of standardized products.

Which of the following is/are false?

a. Only two of the statements

b. Only one of the statements

c. All three of the statement

d. None of the statements

d. None of the statements

In terms of Deceptive, Unfair and Unconscionable Sales Acts or Practices, the Consumer Act of the Philippines defines a “Home solicitation sale” means consumer sales or leases which are personally solicited by any person or organization by telephone, person-to-person contact or by written or printed communication other than general advertising or consummated at the buyer’s residence or a place of business, at the seller’s transient quarters, or away from a seller’s regular place of business. No business entity shall conduct any home solicitation sale of any consumer product or service without first obtaining a permit from the Department. Furthermore, a home solicitation sale shall not represent that:

I. the buyer has been specially selected;

II. a survey, test or research is being conducted; or,

III. the seller is making a special offer to a few persons only for a limited period of time.

Which of the following is/are false?

a. Only two of the statements

b. Only one of the statements

c. All three of the statements

d. None of the statements

d. None of the statements

In terms of Consumer Product and Service Warranties, the Consumer Act of the Philippine provides that the provisions of the Civil Code on conditions and warranties shall govern all contracts of sale with conditions and warranties, and the former’s provisions are in addition to the latter. In case of sales of consumer products:

I. In case of breach of express warranty, the consumer may elect to have the goods repaired In case the repair of the product in whole or in part is elected, the warranty work must be made to conform to the express warranty within thirty (30) days by either the warrantor or his representative. The thirty-day period, however, may be extended by conditions which are beyond the control of the warrantor or his representative;

II. In case of breach of express warranty, the consumer may elect to have its purchase price refunded by the warrantor. In case the refund of the purchase price is elected, the amount directly attributable to the use of the consumer prior to the discovery of the non-conformity shall be deducted; or,

III. In case of breach of implied warranty, the consumer may retain in the goods and recover damages, or reject the goods, cancel and contract and recover from the seller so much of the purchase price as has been paid, including damages.

Which of the following is/are false?

a. Only two of the statements

b. Only one of the statements

c. All three of the statements

d. None of the statements

d. None of the statements

In terms of Labeling and Fair Packaging, the Consumer Act of the Philippine provides for a price tag requirement:

I. It shall be unlawful to offer any consumer product for retail sale to the public without an appropriate price tag, label or marking publicly displayed to indicate the price of each article and said products shall not be sold at a price higher than that stated therein and without discrimination to all buyers;

II. Price tags, labels or markings must be written clearly, indicating the price of the consumer product per unit in pesos and centavos; and,

III. However, if consumer products for sale are too small or the nature of which makes it impractical to place a price tag thereon price list placed at the nearest point where the products are displayed indicating the retail price of the same may suffice. Which of the following is/are false?

a. Only two of the statements

b. Only one of the statements

c. All three of the statements

d. None of the statements

d. None of the statements

This is defined as the date stated on the label of food, drug, cosmetic device, or hazardous substance after which they are not expected to retain fa their claimed safety, efficacy and quality or potency and after which it is s no longer permissible to sell them.

a. Best before date

b. Better before date

c. Expiry date

d. Manufacturing date

c. Expiry date

A special packaging

a. Contains all the information reasonably needed by consumer

b. Is difficult for child open

c. Is made from potentially hazardous materials

d. Is biodegradable or oxo-biodegradable.

b. Is difficult for child open

What word is required to be indicated on substances which are extremely flammable?

a. Danger

b. Caution

c. Attention

d. Warning

a. Danger

What is the end goal of deceptive sales acts or practices?

a. Induce a consumer to enter a sales or lease transaction of any consumer product or service

b. Control market prices to the advantage of sellers and to the disadvantage of consumers

c. Deliver quantities or amounts less than what was initially agreed upon

d. Employ impossible and false therapeutic claims on medicines

a. Induce a consumer to enter a sales or lease transaction of any consumer product or service

A seller's deceptive act or practice may only occur:

a. Before the transaction

b. During the transaction

c. After the transaction

d. Before, during, or after the transaction

d. Before, during, or after the transaction

An unfair or unconscionable sales act or practice:

a. Takes advantage of product scarcity, whether manmade or otherwise

b. Takes advantage of a consumer's ignorance or illiteracy

c. Takes advantage of a consumer's financial standing

d. Takes advantage of the unreadability of a product's packaging

b. Takes advantage of a consumer's ignorance or illiteracy

Which of the following is not a prohibited representation in a home solicitation sale?

a. the buyer has been specially selected

b. a survey, test or research is being conducted

c. the seller has specifically obtained a permit from the government

d. the seller is making a special offer to a few persons only for a limited period of time

c. the seller has specifically obtained a permit from the government

Which of the following is part of the minimum label requirements for consumer products?

a. A translation in Filipino of any active ingredients

b. Net quantity of contents

c. Date of manufacture

d. Any incidental use for the product

b. Net quantity of contents

Statement 1: A food shall also be deemed mislabeled if it is offered for sale under the name of another food.

Statement 2: A food shall also be deemed mislabeled if it bears or contains any artificial flavoring, artificial coloring, or chemical preservative and such is not indicated.

a. Only Statement 1 is true.

b. Only Statement 2 is true.

c. Both statements are true.

d. Both statements are not true.

c. Both statements are true.

For hazardous substance which is defined as highly toxic, which word, should appear in the label:

a. "Deadly"

b. "Poison"

c. "Corrosive"

d. "Unsafe"

b. "Poison"

The statement "keep out of the reach of children" should be indicated in:

a. articles not intended for use by children and at the same time, is not a banned hazardous substance

b. articles not intended for use by children and at the same time, is a banned hazardous substance

c. articles intended for use by children and at the same time, is not a banned hazardous substance

d. articles intended for use by children and at the same time, is a banned hazardous substance

a. articles not intended for use by children and at the same time, is not a banned hazardous substance