Communication

What is the definition of communication in nursing?

Communication is any means of sending and receiving information or feelings between two or more people.

What are the advantages of electronic communication in nursing?

Efficiency in information sharing, quick access to patient data, documentation accuracy, and remote consultation.

Define aggressive communicators.

Aggressive communicators focus on their own needs at the expense of others, often being demanding, hostile, or intimidating.

What tool does assertive communication use to voice concerns?

CUS (Concerned, Uncomfortable, Safety Issue) is a tool used to effectively voice concerns.

List two characteristics of impaired verbal communication.

Difficulty speaking and inappropriate verbalizations.

What does the SBAR framework stand for?

Situation, Background, Assessment, Recommendation.

What is the goal of therapeutic communication techniques?

To facilitate effective communication that fosters understanding and trust between healthcare providers and patients.

What are the potential barriers to effective communication?

Giving false reassurance, changing the subject, and excessive questioning are examples of barriers.

What should be included in a handoff?

A concise summary of the patient's condition, recent changes, and necessary actions.

Define assertive communicators.

Assertive communicators clearly express their thoughts, feelings, and needs while respecting others.

What is the implication of ineffective communication in healthcare?

Ineffective communication is identified as a root cause for many sentinel events in patient safety.

What are examples of therapeutic communication techniques?

Active listening, open-ended questions, and empathy.

What is the significance of active listening in nursing communication?

Active listening fully focuses on what is being said, both verbally and nonverbally, promoting better understanding.

Describe the qualities of high-performing teams in healthcare.

High-performing teams have shared mental models, clear roles, and regular feedback mechanisms.

What is a common outcome of collaborative decision-making in nursing?

Improved patient safety and quality of care.

Explain the term 'patient advocacy' in the context of communication.

Patient advocacy involves standing up for patients' needs and preferences within the healthcare system.

What does 'impairment in communication' refer to in nursing?

A state in which an individual has decreased or absent ability to use or understand symbols.

What are the disadvantages of electronic communication in nursing?

Risks of misinterpretation, privacy concerns, and potential for information overload.

What is the function of the check-back communication strategy?

To ensure that information conveyed by the sender is understood by the receiver as intended.

Why is it important to prepare the space before a patient interview?

To ensure privacy, minimize distractions, and create a comfortable environment for the patient.

Identify an essential factor that influences communication in nursing.

The communicator’s style, such as aggressive, passive, or assertive.