SWOT Analysis and Business Concepts

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These flashcards cover essential concepts related to SWOT analysis, TOWS matrix, market segmentation, consumer empathy, and business model components.

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17 Terms

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SWOT Analysis

A strategic planning tool that evaluates the Strengths, Weaknesses, Opportunities, and Threats associated with an entity.

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Strengths

Internal attributes and resources that support a successful outcome.

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Weaknesses

Internal attributes and resources that work against a successful outcome.

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Opportunities

External factors that the entity could leverage to its advantage.

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Threats

External factors that could jeopardize the entity's success.

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TOWS Matrix

A variation of SWOT analysis that focuses more explicitly on developing strategic options by matching external opportunities and threats with internal strengths and weaknesses.

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Value Propositions

The products and services that create value for specific customer segments.

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Customer Segments

The different groups of people or organizations a business aims to reach and serve.

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Consumer Segmentation

The process of dividing a broad consumer market into sub-groups based on shared characteristics.

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Demographic Segmentation

Dividing the market based on variables such as age, gender, income, education, etc.

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Psychographic Segmentation

Dividing the market based on lifestyle, social class, personality traits, and values.

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Behavioral Segmentation

Dividing the market based on consumer knowledge, attitudes, and responses to a product.

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Target Market

The specific group of consumers that a business aims to reach with its marketing efforts.

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Empathy Map

A visual framework that organizes qualitative and observational data about customers into key dimensions to help understand customer needs.

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Key Resources

The most important assets required to make a business model work, including physical, intellectual, human, and financial resources.

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Key Activities

The most important actions a company must take to operate its business model successfully.

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Cost Structure

All costs incurred to operate a business model, including fixed and variable costs.