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These flashcards cover essential concepts related to SWOT analysis, TOWS matrix, market segmentation, consumer empathy, and business model components.
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SWOT Analysis
A strategic planning tool that evaluates the Strengths, Weaknesses, Opportunities, and Threats associated with an entity.
Strengths
Internal attributes and resources that support a successful outcome.
Weaknesses
Internal attributes and resources that work against a successful outcome.
Opportunities
External factors that the entity could leverage to its advantage.
Threats
External factors that could jeopardize the entity's success.
TOWS Matrix
A variation of SWOT analysis that focuses more explicitly on developing strategic options by matching external opportunities and threats with internal strengths and weaknesses.
Value Propositions
The products and services that create value for specific customer segments.
Customer Segments
The different groups of people or organizations a business aims to reach and serve.
Consumer Segmentation
The process of dividing a broad consumer market into sub-groups based on shared characteristics.
Demographic Segmentation
Dividing the market based on variables such as age, gender, income, education, etc.
Psychographic Segmentation
Dividing the market based on lifestyle, social class, personality traits, and values.
Behavioral Segmentation
Dividing the market based on consumer knowledge, attitudes, and responses to a product.
Target Market
The specific group of consumers that a business aims to reach with its marketing efforts.
Empathy Map
A visual framework that organizes qualitative and observational data about customers into key dimensions to help understand customer needs.
Key Resources
The most important assets required to make a business model work, including physical, intellectual, human, and financial resources.
Key Activities
The most important actions a company must take to operate its business model successfully.
Cost Structure
All costs incurred to operate a business model, including fixed and variable costs.