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Intercultural Communication
The process of exchanging information between people from different cultures to build understanding and avoid misunderstandings. (Ting-Toomey, 1999)
Importance of Intercultural Communication
It helps people avoid cultural misunderstandings, build relationships, travel and connect globally, and appreciate cultural diversity.
Intercultural Competence
The ability to communicate effectively and appropriately in different cultural contexts by understanding and respecting cultural differences.
Respect
Valuing and accepting other people’s beliefs, customs, and traditions without judgment.
Empathy
The skill of understanding and sharing another person’s feelings or point of view.
Open-mindedness
Being willing to learn, listen, and accept ideas and perspectives that are different from your own.
Sensitivity
Being aware of and careful about how cultural differences and communication styles affect others.
Adaptability
The willingness and ability to adjust your behavior or communication style to fit a different cultural situation.
Key Takeaway
Effective intercultural communication requires flexibility, empathy, and respect to connect successfully with people from other cultures.