Macro Tourism and Hospitality Review

Vocabulary flashcards reviewing core definitions, motivators, characteristics, government/international organizations, and tourism systems from the lecture notes.

Tourism

A social, cultural, and economic phenomenon related to the movement of people to places.

Visitor

A traveler taking a trip to a main destination.

Tourist

A visitor who makes an overnight stay in a country or place visited.

Excursionist

Also known as a same-day tourist; a person who does not spend even a night at the visited destination.

Tourism Product

Consists of tangible and intangible elements of a trip.

Travel

Movement of people or objects from one place to another.

Trip

Travel by a person from the time of departure from his usual residence.

Hospitality

Derived from the Latin word hospes; the act of providing food, beverages, and lodging to travelers.

Hospitality Management

Involves planning, organizing, directing, and controlling human and material resources within lodging and related sectors.

Hospitality Industry

Comprises businesses that provide accommodation, travel, food, and beverage.

Front of the House

Department or personnel working with direct contact with guests, such as the front office.

Back of the House

Department or personnel performing behind the scenes, such as housekeeping.

Domestic Tourism

Residents of a given country traveling only within that country.

Inbound Tourism

Non-residents traveling only within a given country.

Outbound Tourism

Residents of a country traveling to another country.

International Tourism

Activities of resident visitors outside the country, including inbound and outbound tourism.

Intangibility

A characteristic meaning tourism products cannot be directly seen, tasted, felt, or heard before purchase and consumption.

Inseparability

A characteristic where tourism services cannot be separated from the person or company that provides them.

Perishability

A characteristic of services that do not allow for the product or service to be stored for sale at a future date.

Variability

A characteristic where tourism services are rendered by humans to humans, causing variations in service.

Absence of Ownership

A characteristic where purchasing an overnight stay at a hotel is not the same as buying material things.

Manufactured by Many Producers

A characteristic where tourism products involve other sectors in their production, and single enterprises cannot provide them alone.

Seasonality

Predictable changes over a year in business or economy based on the seasons.

Mobility

The access to transportation (car, bus, plane, train, or ship) and the hours required to get to a destination.

Travel Motivators

Various motives behind the movement of tourists, consisting of a combination of internal and external forces.

Physical Motivators

Motivators concerned with an individual's physical health and well-being, involving relaxation, sporting activities, or medical treatment.

Interpersonal Motivators

Motivators revolving around the desire of a person to make new friends, visit, and meet relatives.

Cultural Motivators

Motivators based on a tourist's curiosity to experience different cultures, traditions, lifestyles, art, and music.

Status and Prestige Motivators

Motivators engaging the need for fame, status, self-esteem, and personal development.

Push Factors

Factors that initiate the desire to travel in an individual and engage in recreational activities or tourism.

Pull Factors

Factors that commonly attract individuals toward specific things or destinations.

Facilities Factor

A pull factor referring to the facilities of a destination, such as food and beverage establishments.

Core Attractions Factor

Refers to all activities and services available for tourism at a destination.

Landscape Features Factor

Refers to the geographical features of a tourist destination, such as beaches, forests, rivers, and mountains.

Public Income

The income generated through charges collected by public and private sectors in tourism.

Accommodation

A place to sleep that provides amenities and facilities for the temporary use of a tourist or traveler.

Food and Beverage Service

Broadly defined as the process of preparing, presenting, and serving food and beverages to customers.

Travel Trade

Comprised of people and companies that resell travel products and services they have bought and reserved from other parties.

MICE

Sector representing Meetings, Incentives, Conventions, and Exhibitions.

Department of Tourism (DOT)

Primary planning, programming, coordinating, implementing, and regulatory government agency in developing and promoting the tourism industry in the Philippines.

National Parks Development Committee

Agency tasked with providing well-maintained parks for the wholesome recreation and socio-cultural education of the Filipino people.

Intramuros Administration

Agency responsible for managing the monument to the Hispanic period in Philippine history.

Philippine Commission on Sports Scuba Diving

Agency responsible for providing standard basic dive rules to all levels or kinds of divers.

Tourism Infrastructure and Enterprise Zone Authority (TIEZA)

Agency designated to develop tracts of land into tourism complexes to host enterprise facilities and services.

Tourism Promotions Board

Entity responsible for promoting the Philippines domestically and internationally as a major global tourism destination.

National Ecotourism Development Committee

The policy-making body for ecotourism in the Philippines.

Association of Southeast Asian Nations (ASEAN)

An international organization of 10 Southeast Asian countries that promotes cultural, economic, and political development in the region.

United Nations World Tourism Organization (UNWTO)

International organization charged with promoting responsible, sustainable, and universally accessible tourism.

World Travel and Tourism Council (WTTC)

The only global body that brings together all major players in the travel and tourism sector.

Pacific Asia Travel Association (PATA)

A non-profit association internationally acclaimed for acting as a catalyst for responsible tourism development.

Tourism Network

A partnership involving different interacting elements, such as tourists, enterprises, institutions, and host communities.

Direct Providers

A category of the tourism network that involves businesses providing services, activities, and products directly consumed by tourists.

Tourism System

Defined as a framework that shows the interaction between tourism demand and supply.

Tourism Demand

The number of people that plan to purchase tourism products.

Bridging Components

Suppliers connected to tourists through tourism marketing channels within a tourism system.

Infrastructure (Tourism Supply)

Comprises all underground and surface developmental constructions that make business activity possible.

Superstructure (Tourism Supply)

Above-ground facility services where business activities occur.

Hospitality Resources

The general feeling of welcome that visitors experience.