Adding Value
The process of enhancing a product or service to increase its worth or appeal to customers, often through improvements in quality, features, or functionality.
Businesses
Entities that engage in commercial activities and aim to generate profit by providing goods or services to customers.
Consumers
The ones who actually use a product.
Customers
The ones who purchase the product, not necessarily using it.
Entrepreneurs
Individuals who start and manage their own businesses, taking on financial risks in order to pursue opportunities and create innovative solutions in the market. They are driven by a strong desire for independence, success, and the ability to make a positive impact on society.
Entrepreneurship
The collective knowledge and experiences of entrepreneurs, and the process of starting and running one’s own business.
Goods
Specific items that one can physically purchase/use.
Needs
The basic necessities that a person needs to survive.
Primary Sector
Business involved in the cultivation/extraction of natural resources.
Secondary Sector
Businesses that are involved with the production and manufacturing of certain products.
Tertiary Sector
Businesses involved with the provision of services.
Quaternary Sector
A sub-category of the Tertiary Sector that offers knowledge based services to the general public.
Services
Intangible products sold to costumers.
Production
The process of creating goods and/or services, adding value in the process.
Wants
specific things one would like to have.
Inputs
Capital
enterprise
land
labour
Processes
*add Value to item
H.R
Finance
marketing
Operations management
Outputs
the Good or Service
Functional Areas of Business
H.R, responsible for workforce
Finance, responsible for gaining capital/and staying in legal boundaries
marketing, responsible for finding what the costumers are looking for and how to sell it
operations management, responsible for overlooking workforce operations/practices
4 P’s + 3 P’s of Marketing (7 P’s)
product
price
place
promotion
people
processes
physical evidence
Chain of Production
extraction
Manufacturing
services
consumers
Extraction
Primary Sector’s purpose, obtain raw materials
Manufacturing
Secondary Sector, convert raw materials into a product
Services
Tertiary, or Quaternary
Cooperatives
for-profit social enterprises that are run by their own members, employees, and/or customers of a certain status in the company that work towards the business goal.
Company/corporation
a limited liability business that is owned by shareholders
Incorporation
There is a difference between the owners of a business and the company itself
Initial Public Offering (IPO)
When a business sells its stocks for the first time on the stock exchange.
limited liability
a restriction on the amount of money that an owner can lose if the business claims bankruptcy.
non-governmental organizations (NGO’s)
private sector not for profit social enterprises that operate for the benefit of others.
partnerships
private sector businesses owned by an entity of 2 or more people
private sector
part of the economy run by private individuals and businesses rather than the government
privately held company
a business owned by shareholders, with limited liability but who shares can’t be bought by or sold to the general public. shareholders have to be approved by the business owners.
public sector
owned by the government
sole trader
self-employed person who runs a business on their own
unlimited liability
you can lose any/everything
deed of partnership
the legal documents that are signed claiming you are in a partnership with another
social enterprises
revenue generating companies with social objectives
make a surplus
use the surplus to benefit a part of society (TOMs)
Hierarchy of objectives
provide businesses w/ a targeted direction for the future
vision/mission/strategies/tactics
Strategic Objectives
market standing: how much presence the company has in the industry
image: consumer beliefs and conceptions of a firm
market share: firm’s revenue as a percentage of all that’s made in the industry.
Corporate social responsibility (CSR)
the conscientious consideration of ethical and environmental practice related to business activity.
Stakeholders
anyone who has a direct interest in your company!
internal and external
internal stakeholders
members of the firm. employees, managers/directors, shareholders (those with stocks)
external stakeholders
anyone has an interest in a company’s succession, good or bad! Customers, Suppliers, financiers (banks), pressure groups, competitors
Economies of scale
when the avg. cost of production decreases as the organization increases the size of its operations
Diseconomies of scale
when a company becomes to large it has production inefficiencies and avg. costs increase.
internal economies of scale
inside the firm/within the firms control
technical, machinery and mass production
financial, borrow large sums from banks with lower interests
managerial, experienced managers
specialization, specialized labour
marketing, sell items in bulk, advertising
purchasing, buy resources in bulk, some discounts
risk-bearing, some risks are covered by other areas of benefit
external economies of scale
the entire industry
technological progress, innovation
improved transportation networks, better infrastructure=better for economy
abundance of skill, training facilities and education
regional specialization, certain countries are known for certain specialites
external diseconomies of scale
high rent
local market conditions
traffic
context specific problems
Internal growth
a business grows by using its own capabilities and resources
external growth
growth through dealing with the outside organizations
WHY Grow?
economies of scale, lower prices, brand recognition, customer loyalty
WHY stay small?
cost control, more control, financial relief, government aid, flexibility
external growth methods
mergers and acquisitions (m & a’s)\
merger= 2 firms combine
acquisitions= 1 company buys another with agreement of board
Takeovers (hostile takeovers)= company buys another without the agreement of the boards
Joint Ventures (JV’s)= 2 companies split costs and risks, for a specific amount of time
Strategic alliances (SA’s)= 2 or more firms cooperate in a business venture for mutual benefit
Franchising= person/business gets a license to trade using another firm’s name
Franchisor, sells
Franchisee, buys
Multinational company (MNC)
an organization operating in 2 or more countries
Host country
the countries that let a multinational company work there
Gross domestic product (GDP)
the value of a country’s annual output or national income
protectionist policies
measures imposed by a country to reduce the competitiveness of imports (tariffs)