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Actual Custody
The physical posession of the dead human body or other property
Administrative Agency
A governmental body created by legislation empowered to make and enforce rule and regulations
Administrative Law
The rules and regulations created by Federal and State administrative agencies
Agent Driver
Those drivers under the directions and control of the funeral establishment which is liable for the driver’s negligent actions
Alkaline Hydrolysis
A process that uses water, alkaline chemicals, heat, and sometimes pressure and agitation, to accelerate natural decomposition, leaving bone fragments
Alternative Container
Unfinished wood box or other non-metal receptacle or enclosure, without ornamentation or a fixed interior lining, which is designed for the encasement of human remains and which is made of fiberboard, pressed-wood, composition materials (with or without an outside covering) or like materials
Alternative Price Lists
Price lists which may be prepared for use in certain limited situation such as children/infants, government agencies, religious groups, and burial or memorial societies
Americans with Disabilities Act (ADA)
Legislation that guarantees disabled people equal access to employment, as well as access to public places
Apprenticeship (Internship/Resident Training)
The process by which a person engages in learning the practice of funeral directing and/or embalming under instruction, direction, or personal supervision of a duly licensed funeral director and/or embalmer
Brain Death
Irreversible loss of brain function resulting in loss of independent respiration. Legally regarded as indicative of death as indicated by a flat electro-encephalography (EEG) reading
Building Code
Laws, ordinances, and government regulations for construction, maintenance, operation, occupancy, use, or appearance of buildings
Burial (Interment)
The act of placing the dead human body in the ground
Calling Hours (Viewing/Visiting Hours)
Time set aside for friends and relatives to pay respect for the deceased prior to the funeral service
Cadaver
A dead human body intended solely for scientific study and dissection
Case Law
Appellate court decisions based on custom, usage, and prior decisions
Cash Advance Items
Any item obtained from a third-party and paid for by the funeral provider on the purchaser’s behalf
Casket
Rigid container which is designed for the encasement of human remains and which is usually constructed of wood, metal, fiberglass, plastic, or like material, and ornamented and lined with fabric
Casket Handling Fees
Charge, fee, or surcharge applied to consumers who purchase their casket elsewhere from a source other than the price list/funeral provider
Casket Price List (CPL)
Printed or typewritten list of the casket and alternative containers normally offered for sale by the funeral provider which does not require special ordering. Must include retail price and enough descriptive information to enable consumers to identify the merchandise
Cemetery
An area of ground set aside and dedicated for the final disposition of dead human bodies
Clinical (Somatic) Death
Cessation of vital functions, heartbeat, and breathing
Codicil
An addition or amendment of a last will and testament executed with the same formality of the will
Commission
Refers to the Federal Trade Commission
Common Carrier
Any carrier required by law to convey passengers or freight without refusal if the approved fare or charge is paid (airline, train, etc)
Common Law
The body of law derived from judicial decisions, rather than from statutes or consitutions
Constitution
The fundamental law that establishes the government, limits what government can and cannot do and states the underlying principles to which the government will conform
Bailee
The party who acquires possession, but not the title, of another’s personal property, under agreement
Bailment
The transfer of possession, but not the title of another’s personal property, under agreement
Bailor
The party who gives up possession, but not the title, of personal property in a bailment
Contract
A legally enforceable agreement
Contract Carrier
Provides transportation form compensation only to those with whom it desires to do business (ex livery service)
Constructive Custody
The situation whereby one party has a right to acquire actual custody/possession of the dead body although another party has actual physical possession
Coroner
Usually an elected officer without medical training whose chief duty is to investigate questionable deaths
Corpse
The body of a dead human being, deprived of life, but not yet entirely disintegrated
Cremated Remains
The final product remaining after completion of the entire cremation/pulverization process
Cremation
Heating process which incinerates human remains
Crematory
Any person, partnership, or corporation that performs cremation and sells funeral goods
Crime
An action against society as a whole in violation of constitution, statues, or ordinances
Custodian
Status associated with funeral practitioner/funeral establishment who becomes legal protector of dead human body from time of removal until final disposition or transfer to another agent
Death
Irreversible cessation of all vital functions
Degree of Kindred
Relationship of decedent to blood relatives
Devise
A gift of real or personal property by will
Devisee
The person who receives a devise
Direct Cremation
Disposition of human remains by cremation without formal viewing, visitation, or ceremony with the body present
Disinterment (Exhumation)
The removal of human remains from previous location of burial
Due Diligence
The attention reasonable expected from, and ordinarily exercised by, a person who seeks to satisfy a legal requirement or to discharge an obligation
Durable Power of Attorney
Remains in effect after the disability or incapacity of the principal
Effective Date
Date that the specific price list was put into use
Embalmer
A person, properly licensed, who disinfects, preserves, and/or restores a dead human body
Eminent Domain
The inherent power of a government to take private property for public use. In the US, just compensation to the property owner(s) is required
Entombment
The placing of a remains in a crypt in a mausoleum
Environmental Protection Agency (EPA)
A federal governmental agency with environmental protection regulatory and enforcement authority
Escheat
Forfeiture of a decedent’s property to the state in the absence of heirs
Escrow Account
In funeral service, a vehicle used to hold monies paid on prefunded contracts and beyond the control of the funeral director
Estate
The property and debts of a deceased person, both real and/or personal
Estrangement
The physical and/or emotional separation for a period of time showing the lack of affection, trust, and regard
Exigent Circumstances
Situation requiring immediate action or urgency; FTC recognizes that a funeral provider might embalm without permission
Federal Trade Commission (FTC)
An agency federal government to promote free and fair competition by prevention of trade restraints, price fixing, false advertising, and other unfair methods of competition, including the Funeral Rule
Fiduciary Responsibility
A legal obligation of one party to act in the best interest of another
Final Disposition
The conclusive performance of services with respect to the dead human body by one of the legally recognized methods
Forwarding Remains
Involves services of the funeral provider in the locale where death occurs and preparation for transfer to another funeral provider as selected by the consumer
Free Items
None of the 16 specified items required to be separately itemized on the GPL can be listed as free or no charge. Items not required by the rule can be listed as free
Funeral Ceremony
Service commemorating the deceased with the body present
Funeral Director (Funeral Practitioner)
A person properly licensed and engaged in, making funeral arrangements and supervising final disposition
Funeral Establishment
A facility used in the care and preparation for the funeral and/or final disposition of dead human bodies
Funeral Goods
Goods which are sold or offered for sale directly to the public for use in connection with funeral services
Funeral Provider
Any person, partnership, or corporation that sells or offers to sell funeral goods and funeral services to the public
Funeral Service Law (Mortuary Law/Mortuary Jurisprudence)
That branch of law which related to the disposition of the dead and regulation of funeral directors, embalmers, and funeral establishments
Funeral Services
Any services which may be used to: 1. care for and prepare deceased human bodies for burial, cremation, or other final disposition; and 2. arrange, supervise, or conduct the funeral ceremony or the final disposition of deceased human bodies
General Power of Attorney
A written instrument granting the agent broad powers to act for the principal
General Price List (GPL)
Printed or typewritten list of goods and services offered for sale by a funeral provider with retail prices. Considered the keystone of the Funeral Rule
Graveside Service
Ceremony commemorating the deceased at place of final disposition
Gross Negligent Act
The intentional failure or the reckless disregard of the consequences with respect to conduct affecting the life or property of another
Guaranteed Contract
A funeral preneed contract where the funeral home promises that the price agreed upon will remain the same regardless of future price increases
Guardian
A person appointed by the court to administer the affairs of another person who is unable by virtue of age or legal diability
Heir
One who inherits, or is entitled to receive property by laws of intestacy
Holographic Will
A will written entirely by hand of the testator
Immediate Burial
Disposition of human remains by burial, without formal viewing, visitation, or ceremony with the body present, except for a graveside service
Inheritance
The estate which passes from the decedent to heirs
Insolvent Estate
The estate of a deceased person where debts exceed assts
Interstate
Between two or more states
Intestate (Intestacy)
The state or condition of dying without having made a will
Intestate Succession
The method used to distribute property owned by a person who dies without a valid will
Intrastate
Within a state
Inventory
The process of listing and valuation of a decedent’s assets by personal representative of the estate
Invitee
One who has been invited on the property by the landowner
Irrevocable Contract
An agreement for future funeral services which cannot be terminated or canceled prior to the death of the beneficiary
Itemization
The method of price quotation by which each unit of goods and services is priced separately
Kin
One’s relatives collectively; referring to blood relationship (Legally, the surviving spouse is not included)
Law
Governmental rule prescribing conduct and carrying a penalty for violation
Liability
Responsibility for actions and/or other debts; the quality or state of being legally obligated or accountable
Lien
A claim or charge against real or personal property for payment of some debt
Limited (Special) Power of Attorney
A written instrument granted the agent limited powers to act for the principal
Livery
Automotive equipment made available for hire
Living Will
A document which governs the withholding or withdrawal of life-sustaining treatment from an individual when such person is no longer able to make decisions regarding his/her medical treatment
Malpractice
Failure to perform a professional service with the ability and care generally exercised by others in the profession
Mandatory Disclosures
Statements required by the Rule which cannot be modified or edited and must appear in a clear and conspicuous manner
Medical Examiner
A forensically-trained physician whose duty is to investigate questionable or unattended deaths
Memorial Service
Ceremony commemorating the deceased without the body present
Mental Anguish
A condition which may result from an outrageous intentional or grossly negligent act and may be accompanied by physical injury