214- Communicating with Stakeholders

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Vocabulary flashcards covering key Agile communication concepts, tools, and exam tips discussed in the lecture.

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20 Terms

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Stakeholder Communication

The most critical task on any project; maintaining clear, continuous interaction with all parties involved.

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Face-to-Face Communication

The preferred, richest form of interaction in Agile, especially when paired with a whiteboard.

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Low Tech, High Touch

Agile philosophy favoring simple, tangible tools (e.g., whiteboards) for direct human interaction.

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Two-Way Communication

Interactive dialogue where all parties speak and actively listen, rather than one-sided broadcasting.

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Knowledge Sharing

Core Agile value—team members freely exchange information to build collective expertise.

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Extreme Programming (XP) Value

XP explicitly emphasizes knowledge sharing among developers and stakeholders.

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Generalizing Specialist

Team member with deep expertise who also possesses broad skills to assist others and share knowledge.

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Information Radiator

Highly visible artifact (whiteboard, chart, Kanban board) that broadcasts project status to everyone.

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Richness of Communication Channel

Spectrum from ‘hot’ (face-to-face with whiteboard) to ‘cold’ (paper documents).

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Whiteboard

Simple, versatile tool enabling rapid visual collaboration—considered the top information radiator.

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Video Conversation

Remote interaction that preserves visual cues; richer than phone but less than in-person.

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Kanban Board

Visual workflow tool that radiates task status and fosters team knowledge sharing.

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Wireframe / Mock-up

Low-fidelity visual model of a screen or product used to share design ideas quickly.

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Pair Programming

Two developers work together at one workstation to improve code quality and share knowledge.

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Social Media Communication

Using platforms like Twitter or Instagram to interact with users and stakeholders.

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Colocation

Physically bringing team members together in one space to maximize face-to-face interaction.

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Hot Communication Medium

Channels with high information richness, e.g., in-person discussions with visual aids.

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Cold Communication Medium

Low-richness channels such as email, documentation, or paper reports.

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Exam Tip – Face-to-Face Default

When answering Agile exam questions, choose physical colocation/face-to-face as the best communication solution.

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Flip Chart

Portable paper pad used like a whiteboard for quick, visible information radiating.