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What is the definition of Management?
The process of using people and resources effectively to achieve organizational goals.
What are the four functions of management according to Fayol/POLC?
Planning, Organising, Leading, Controlling
What does ISSMEC Principle (Controlling Process) stand for?
Identify the work, Set performance standards, Set accountability standards, Measure actual performance, Evaluate performance, Correct or commend
Name four Management Theories.
Scientific Management, Classical Approach, Behavioural Approach, Decision Theory Approach, Quantitative Approach, Process Approach, Systems Approach, Contingency Approach
What is the purpose of an OHS Programme?
Reduce risk, ensure legal compliance, and protect workers.
What are the key elements of an OHS Programme?
Policy, Organising, Planning, Measuring Performance, Auditing and Review
Name three drivers for an OHS Programme
Economic, Legal, Moral
What is the definition of an OHS Management System (ISO 45001)?
A structured system for managing health and safety.
What is the PDCA Cycle?
Plan, Do, Check, Act
What are benefits of an OHS Management System?
Fewer incidents, Legal compliance, Lower costs, Strong safety culture, Better Morale
What are the functions of a Safety Professional?
Identify hazards, control risks, train staff, inspect, and investigate
Name four of the 10 Key Competency Areas for a Safety Professional.
Thinking, Communication, Influence, Partnering, Awareness, Client Service, Performance, Learning, Relationship, Cross-boundary
Name three Thinking Skills for a Safety Professional.
Problem-solving, critical thinking, judgement, decision-making
What are key parts of Relationship and Influence for a Safety Professional?
Build trust, collaborate, guide safely
What are the two fundamental questions of Performance Measurement?
Are we doing what we planned to do? Is what we are doing effective?
What are the Types of Indicators?
Leading (PPIs), Lagging (Outcomes)
Name three Good PPI Features.
Measurable, Relevant, Predictive, Reviewed
What are the elements of the OHS Quality Model?
Input, Process, Output
Why does Decision-Making Matter?
Prioritise actions, guide strategy, improve safety
Why is Training important in Appraisals?
Fix gaps, boost performance, confirm success
Why do HR & Marketing Matter in safety?
HR: Data, training. Marketing: Posters, campaigns
Name professions Safety Officers work with.
Engineering, HR
What are Barriers to Communication?
Language, noise, feedback issues, stress
What does Performance Appraisal Include?
Review, Goals, Feedback, Ratings
What are elements of Project Planning?
Goals, Time, Budget, Roles, Monitoring