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a process that includes a set of activities that aids in improving the reliability of the laboratory as a whole
quality assessment/assurance/management
a solution or chemical substance of known concentration that mimics a patient's specimen; has the same matrix as patient samples
quality control
closeness to the true value (correctness)
accuracy
the ability of a lab result to be repeated (reproductibility)
precision
mathematical average
mean
value that occurs the most frequently in a group of data points
mode
middle number in a group of data points
median
describes the distribution of all values around the mean for a particular group
standard deviation
a number that describes the number of standard deviations away from the mean that a result is (2% is ideal)
SDI
used to compare the standard deviations of two samples; can be used to compare test results within the same lab, or with the same test from another lab (10% is ideal)
CV
a sudden and sustained change in quality control results above or below the mean, that continues at the same level
shift
a gradual but steady change in quality control results, moving up or down away from the mean
trend
the range of values for a given analyte in a defined population, derived from a group of "normal and healthy" individuals
reference range
difference, observed result minus the assigned value
bias
when accuracy and precision are met
reliability
error of a procedure
variance
an error that occurs unpredictably due to poor precision; ID'd by a sudden fluctuation in the QC measurement, in either direction
random error
List some examples of a random error.
reagent dispensing, sample evaporation, temp of analyzer, optical system, environmental conditions, calibrator reconstitution, instability of instrument, variation in specimen handling techniques, variation in operators
a recurring error that affects all results, can be ID'd by a trend in QC measurement
systematic error
List some examples of a systematic error.
aging reagents or calibrators, instrument components, optical changes, fluctuations in voltage, wear and tear of instruments, reagent lot variability, calibration differences, technologist interactions
occurs when you reject a control when it should be accepted
type I QC error
occurs when you accept a control when it should be rejected
type II QC error (worse than type I because it does affect patient results)
the connection or correlation with results and patient S/S, disease, etc.
relevancy
the ability to detect small concentrations of the measured analyte
analytical and diagnostic sensitivity
freedom from interference and cross reactivity to determine solely the analyte that is being measured
analytical and diagnostic specificity
the amount of error that can be tolerated without invalidating the medical usefulness of the analytical result
allowable error
the range of a specimen concentration that can be accurately measured by a test method
Linearity/reportable range/analytical measurement range (AMR)
the fraction of positive/negative test results that are true positives/negatives
Positive and negative predictive values
checking the lab's performance by using an external agency or facility
External quality assurance program
everything that affects a patient specimen before it is tested for the analyte (complete physician's orders, codes, patient ID, patient compliance, collection, labeling, processing of specimen, storage, transport, contamination)
preanalytical
every step involved in the actual analysis of a laboratory specimen
analytical
What are some examples of analytical activities?
anything part of the test procedure- e.g. diluting, reagent prep, instrument maintenance and calibration, quality control, proficiency testing, production/printing of the lab report
the variables that affect patient results in the reporting stage (positively identifying the test report with the patient sample, TAT, understandable report format, delta checks, notification of results arriving from external facility, patient notification, disposal of specimen, disinfection/decontamination)
post-analytical
used to assess the validity of individual laboratory results as compared to a peer group, useful to see your lab's accuracy and precision
SDI
What is a good and bad SDI score?
0=perfect, greater than 2SD is cause for concern
describes the standard deviation relative to its mean, so that one may easily compare precision over the analytical range of the assay; useful for identifying sampling errors and procedural factors such as instrumentation or reagents
CV
the CV score represents the __________________ of a test
imprecision
A CV of less than _____% if acceptable
10% (15% for low level assays may be acceptable)
What are the 3 requirements for competency of lab personnel?
1. appropriate *education* for the task
2. *training* for the specific requirements of each test
3. *experience* in testing specific tests
How often must competency evaluations occur for lab personnel?
at hire, at 6mo, yearly
defines the requirements of every test in the lab
standard operating procedure (SOP)
What things does the SOP contain?
specimen requirements, handling and processing requirements, transportation requirements, test methodology, linearity, reference ranges, dilution info, interferences/limitations
evaluate individual test results on the basis of normal variation; computerized check that is performed to detect changes from earlier individual patient test results
delta checks
Delta checks are helpful to detect what?
misidentified specimens, results that are incompatible with life, clerical errors, or patients who are rapidly declining
Delta checks are a type of QA and are part a which analytical phase?
post-analytical
no additives (glass tubes have no clot activator, plastic tubes have clot activator)
red top
clot activator and gel serum separator, no anticoagulant
tiger top (red/gray SST)
may or may not have clot activator, has gel serum separator, no anticoagulant
gold top
sodium heparin, lithium heparin, or ammonia heparin inactivate thrombin, no gel
green top
sodium fluoride (antiglycolytic agent- preserves glucose up to 5 days by preventing RBCs from breaking down and using glucose) and potassium oxalate (anticoagulant), good for glucoses
light gray top
Sodium EDTA forms calcium salts, heavy metal analysis/trace element testing
dark blue top
What are some advantages and disadvantages of using a gel type collection tube for specimen collection?
Advantages: less manipulation of specimen, minimizes hemolysis over time, less chemical interaction of blood to serum, enhanced recovery of serum, decreased staff time (can pour over), lower frequency of error with testing, storage time
Disadvantages: chemical analytes in serum can start to absorb into gel over time and cause falsely lower result (TDM, RBC enzymes, lead, trace metals, hormones, renin, catecholamines)
Serum or plasma should be separated within ____ hours and tested within ____ hours.
separated within 2, tested within 4
What is the speed and time of blood centrifugation?
3000-3500 rpms for 10-15 minutes
What happens if you don't spin a blood tube long enough?
too little spinning leads to clots, yielding less serum
Why are first morning urines optimal?
analytes are most concentrated in the morning
What is the purpose of QC?
monitors the analytical aspects of a method, verifying that results from a given method are precise and accurate
What is the difference between assayed and unassayed controls?
assayed controls come with value ranges and unassayed controls do not come with ranges, you have to calculate them yourself
How is QC manufactured?
manufactured commercially from pooled serum
Per CLIA, QC must be performed a minimum of ___ samples at least _____ per day for each analyte
2 samples at least once per day per analyte
QC performed on internal samples (patient or control) to verify that all personnel are performing procedures using the same technical skills, and that results between techs are within acceptable ranges (comparison testing)
internal QC
built-in positive control that produces a colored band if working
Internal QC for qualitative testing
checks validity with an external manufactured positive and negative controls at intervals recommended by the manufacturer
external QC for qualitative testing
manufactured positive and negative controls that show as a range (e.g. urine dipstick colors)
external QC for semiquantitative testing
manufactured controls used to check the validity of lab test; two or three levels of control samples may be necessary to ensure that all levels are being accurately detected
external QC for quantitative testing
What are the 3 primary components that are evaluated in an IQCP program?
risk assessment, QC plan, quality assessment
What level of testing qualifies for IQCP programs?
nonwaived testing only
What is the difference between qualitative, semi-quantitative, and quantitative testing?
Qualitative: positive or negative, presence or absence
Semi-quantitative: range, urine dipstick
Quantitative: exact number for a result
What are the normal Gaussian distributions?
68% is within 1 SD
95% is within 2 SD
99.7% is within 3 SD
method for plotting and interpreting QC results to track random errors, shifts, or trends
Levey-Jennings charts
Verification of established ranges requires _____ data points
Verification of new ranges requires _____ data points
Verification of established ranges requires *20* data points
Verification of new ranges requires *120* data points
use a combination of decision criteria or control rules to decide whether an analytical run is "in control" or "out of control"
Westgard Rules
What are the actions that must be taken when QC fails?
1)rerun the QC sample ONCE and only once
2)follow the troubleshooting procedure in the SOP
3)service call
What are the 4 reasons for ordering a lab test?
Diagnosis, monitoring, screening, research
What is the process for establishing reference ranges?
sample "healthy" volunteers, usually associated with the laboratory. They complete a well-defined questionnaire that covers exclusion and identifiers partitioning data
cutoff values that help differentiate the presence of a particular disease from the absence of that disease
medical decision limits
positive result, pt has the disease
true-positive
positive result, pt does not have the disease
false-positive
negative result, pt does not have the disease
true-negative
negative result, pt has the disease
false-negative
What is the most affected test by hemolysis?
potassium
The mean is a good measure of accuracy or precision?
accuracy (and systemic error)
SDI and CV are good measures of accuracy or precision?
precision (and random error)
What type of error is a bias?
systematic error
What is the difference between defensive medicine and evidence-based practice?
Defensive medicine: covering all of your bases, "if..., then...".
Evidence-based practice: clinical decisions are founded on historical evidence of successful treatment, uses testing algorithms
an initial test that should detect everyone with the disease before they present with symptoms; should have high degree of sensitivity
screening test
a test used to verify the results of an initial test; should have a high degree of specificity
confirmatory test
testing that is used to diagnose disease should detect all positives without giving any false positives; should have a high sensitivity and high specificity
diagnostic testing
screening tests should have high ___________
confirmatory tests should have high ___________
diagnostic tests should have high _____________
screening: high sensitivity
confirmatory: high specificity
diagnostic: both
correlation of the new method with a comparison method; find the bias; performed in-house
comparison studies
samples are checked against analytical methods known to be free of interference; performed by manufacturer
interference studies
an indicator of the accuracy of a particular measurement- a measured amount of a known standard to patient specimen and tested against another patient specimen that does not contain the standard
recovery studies
What 3 studies are done during evaluation of a new method?
comparison, interference, and recovery studies
provide the best available approximation of a true value; have been established and reproduced across different measurement systems, labs, and over periods of time
Gold Standard Method