Training SAC

Leadership

The ability of a manager to influence and motivate employees to achieve business goals.

Staff Training

Improving employees' skills and knowledge so they perform their job better.

Staff Motivation

The willingness of employees to work hard and achieve business objectives.

Change in Management Styles or Skills

Changing how managers lead or use their skills to improve employee performance.

Increased Investment in Technology

Buying or upgrading technology to improve business performance.

Improving Quality in Production

Making products or services better to satisfy customers.

Lean Production Techniques

Reducing waste to make production more efficient.

Cost Cutting

Reducing business expenses.

Redeployment of Resources

Moving labour, capital or natural resources to where they are needed most.

Communication

Sharing information between managers and employees.

Empowerment

Giving employees the authority, skills and resources to make decisions.

Support

Helping employees cope with change.

Incentives

Giving rewards to encourage employees to support change.

Manipulation

Influencing employees without giving them all the information.

Threats

Using fear or intimidation to make employees accept change.

Innovation

Turning new ideas into new or improved products or services.

Globalisation

Buying and selling goods or services around the world.

Corporate Culture (Official)

The values and beliefs a business says it has.

Corporate Culture (Real)

The values and beliefs shown by how people actually behave.

Learning Organisation

A business where employees keep learning and improving to adapt to change.

Systems Thinking

Looking at how all parts of a business work together.

Mental Models

Challenging old beliefs and assumptions.

Shared Vision

A common goal that everyone works towards.

Personal Mastery

Continuously improving your own skills and knowledge.

Team Learning

Employees learning by working and sharing ideas together.