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The transactional use of symbols, influenced, guided, and understood in the context of relationships
Communication
Arbitrary representations of something else; no direct connection of what is represented
Symbols
Symbols are either (2)
Verbal or non-verbal
Symbols convey what?
Meaning
Consequences or indicators of something specific, which cannot be changed by arbitrary actions or labels; direct causational connection
Sign
What a symbol represents
Meaning
The way in which symbols take on meaning in a social context or society as they are used over time
Social Construction
2 Things That Produce Meaning
Social and relational use of symbols
When can a single symbol have multiple meanings?
When used in different contexts
3 Types of Context
Physical, relational, situational
Types of Context: the actual location a symbol is used
Physical
Types of Context: the relationship shared by people interacting
Relational
Types of Context: the situation in which something is said
Situational
The means through which a message is conveyed
Medium
Medium affects ___ of a message?
Meaning
How is communication cultural?
Culture influences communication and communication creates and reinforces those cultural influences
Communication and relationships are ___?
Intertwined
Communication contains both a ___ level (message) and a ___ level
Content, relational
Relationships create ___ for people through communication, and vice versa
Meaning
Basic forms of knowledge that provide a definition of a scenario, either because both people agree on the nature of the situation or because the cultural assumptions built into the interaction, and the previous relational context of talk, give them a clue
Frame
A boundary around a conversation that pulls one’s attention toward certain things and away from others
Communication frame
Communication frames are based partly on what 2 things?
Perspective and relationship
Describes facts or conveys information
Representation
A person’s particular version of facts or events
Presentation
Communication is never ___
Neutral
The act of a sender sending a message to a receiver, whether or not it is received
Communication as an action
An exchange of information between two or more individuals
Communication as an interaction
The construction of shared meanings or understandings between two or more individuals
Communication as transaction
Communication creates something that has not been there before
Constitutive approach to communication