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Corporate social responsibility (CSR)
The conscientious consideration of ethical and environmental practice related to business activity. A business that adopts CSR acts morally towards all of its various stakeholder groups and the well-being of society as a whole.
Ethical code of practice
The documented beliefs and philosophies of an organization, so that people know what is considered acceptable or not acceptable within the organization.
Ethical objectives
Organizational goals based on moral guidelines, determined by the business and/or society, which direct and determine decision-making.
Ethics
Moral principles that guide decision-making and business strategy. Morals are concerned with what is considered to be right or wrong, from society’s point of view.
Mission statement
Declaration of an organization’s overall purpose. It forms the foundation for setting the objectives of a business.
Objectives
Specify what an organization strives to achieve; they are the goals of an organization.
Strategic objectives
The longer-term goals of a business.
Strategies
Various plans of action that businesses use to achieve their targets. They are the long-term plans of the organization as a whole.
Tactical objectives
Short-term goals that affect a unit of the organization. They are specific goals that guide the daily functioning of certain departments or operations.
Tactics
Short-term plans of action that businesses use to achieve their objectives.
Vision statement
An organization’s long-term aspirations; where the business ultimately wants to be.