Chapter 1: The Training and Development Process

Flashcards covering key definitions, organizational context, benefits, and the Instructional Systems Design (ISD) model from Chapter 1 on Training and Development.

How is "training" defined in the context of Human Resources?

Training refers to formal and planned efforts to help employees acquire knowledge, skills, and abilities to improve performance in their current job.

How is "development" defined in an organizational setting?

Development refers to formal and planned efforts to help employees acquire knowledge, skills, and abilities required to perform future job responsibilities.

What is Human Resource Development (HRD)?

Human Resource Development involves systematic and planned activities that are designed by an organization to provide employees with opportunities to learn necessary skills to meet current and future job demands.

What is Strategic Human Resource Management (SHRM)?

Strategic Human Resource Management is the alignment of human resources practices with an organization's business strategy.

What is Strategic Training and Development (ST&D)?

Strategic Training and Development is the alignment of an organization's training needs and programs with an organization's strategy and objectives.

What are the three main organizational benefits of training and development?

1. Training and development can facilitate an organization's strategy.
2. Training and development can increase effectiveness.
3. Training and development can improve recruitment and retention/selection.

What intrinsic benefits do employees gain from training and development?

Employees acquire new knowledge and skills to perform their jobs better, develop greater confidence or self-efficacy, and develop more positive attitudes toward their job and organization.

What extrinsic benefits do employees gain from training and development?

Employees receive higher earnings due to increased knowledge and skills, improved marketability, greater security of employment, enhanced opportunities for advancement and promotion, and the ability for unemployed/laid-off workers to acquire skills for employment.

How does training and development benefit society?

It helps to create an educated and skilled population, which improves the economy and the standard of living of the country.

What external environmental factors influence training and development?

1. Global competition
2. Technology
3. Labor Market
4. Change

What internal organizational factors influence training and development?

1. Strategy
2. Culture
3. Structure

What is the sequential flow of the strategic model of T&D?

Business Strategy -> HRM Strategy -> Learning and Training Strategy -> T&D Programs.

What is organizational culture and how is it related to training?

Organizational culture refers to the shared beliefs, values, and assumptions that exist in an organization. It determines the norms and expected behaviors, which are communicated to employees through training programs.

What is the Instructional Systems Design (ISD) model of training and development?

The ISD model is a rational and scientific model of the T&D process consisting of needs analysis, training design and delivery, and training evaluation. It is a newer version of ADDIE (Analysis, Design, Development, Implementation and Evaluation).

What components make up the Needs Analysis phase of the ISD model?

Organizational analysis, Task analysis, and Person Analysis.

What components make up the Training Design and Delivery phase of the ISD model?

Training Objective, Training content, Training methods, and Learning principles.

What components make up the Training Evaluation phase of the ISD model?

Evaluation criteria and evaluation design.

What is a performance gap and what are the initial steps of the ISD model regarding it?

A performance gap is something that is not right or of concern to the organization. The steps are: 1. Somebody recognizes a performance gap. 2. Determine whether this performance gap can be solved by training. 3. If training is the best solution, conduct task and person analysis.