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Vocabulary flashcards covering key concepts from the notes on job satisfaction, its approaches, theories, models, and research findings.
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Facet approach
Measures job satisfaction by evaluating specific aspects (e.g., coworker relations, job security, working conditions, salary) and often averages these ratings.
Global approach
Measures overall job satisfaction as a single, global evaluation of the job, rather than breaking it into parts.
Facet
A specific part or aspect of a job (e.g., salary, working conditions, relationships at work).
Herzberg’s two-factor theory
A historical theory proposing motivators and hygiene factors as determinants of satisfaction; not strongly supported by modern research.
Job satisfaction
A well-studied attitude reflecting an overall evaluation of one’s job (and/or its facets).
Job Characteristics Model
A framework proposing five core job dimensions that influence satisfaction and motivation: skill variety, task identity, task significance, autonomy, and feedback.
Skill variety
Using different skills at work.
Task identity
Completing a whole, identifiable task.
Task significance
The importance of the task to others.
Autonomy
Freedom in how work is done.
Feedback
Receiving clear information about performance.
Value-percept model
A theory stating satisfaction arises from the gap between what one wants and what one has, weighted by the importance of the facet.
Locke’s equation (1976)
Satisfaction is determined by the gap between desire (want) and actual state (have), multiplied by importance; smaller gaps yield higher satisfaction.
Affective Events Theory (AET)
Emotions at work are influenced by events and affect satisfaction; two processes: interpersonal (cognitive) and intrapersonal (affective).
Interpersonal process (AET)
Evaluating stable work features (like autonomy) as part of the emotional response to events.
Intrapersonal process (AET)
Experiencing fluctuating emotions over time due to specific work events.
Dispositional basis for job satisfaction
Debate on personality effects; meta-analyses link traits like self-esteem, generalized self-efficacy, internal locus of control, and emotional stability to satisfaction.
Self-esteem
A personality trait reflecting one’s perceived self-worth.
Generalized self-efficacy
Belief in one’s ability to perform across varied tasks.
Internal locus of control
Belief that outcomes are determined by one’s own actions.
Emotional stability
A trait indicating calmness and low reactivity to stress.
Meta-analysis
Systematic review that combines results from multiple studies to estimate overall effects, often reporting r values.
r value
The correlation coefficient indicating the strength and direction of a relationship (e.g., between job satisfaction and other variables).
Job satisfaction and performance
Relationship with mixed findings; meta-analyses show correlations around 0.17–0.26 and some evidence of causality (Riketta, 2008).
Burnout
A psychological health issue linked to job satisfaction (more strongly related than to physical illness).
Subjective well-being
A person’s overall evaluation of life satisfaction, happiness, and positive emotions.
Life satisfaction
A component of subjective well-being referring to a cognitive evaluation of one’s life.