3.1 Job Satisfaction - Vocabulary Flashcards

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Vocabulary flashcards covering key concepts from the notes on job satisfaction, its approaches, theories, models, and research findings.

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27 Terms

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Facet approach

Measures job satisfaction by evaluating specific aspects (e.g., coworker relations, job security, working conditions, salary) and often averages these ratings.

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Global approach

Measures overall job satisfaction as a single, global evaluation of the job, rather than breaking it into parts.

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Facet

A specific part or aspect of a job (e.g., salary, working conditions, relationships at work).

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Herzberg’s two-factor theory

A historical theory proposing motivators and hygiene factors as determinants of satisfaction; not strongly supported by modern research.

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Job satisfaction

A well-studied attitude reflecting an overall evaluation of one’s job (and/or its facets).

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Job Characteristics Model

A framework proposing five core job dimensions that influence satisfaction and motivation: skill variety, task identity, task significance, autonomy, and feedback.

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Skill variety

Using different skills at work.

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Task identity

Completing a whole, identifiable task.

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Task significance

The importance of the task to others.

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Autonomy

Freedom in how work is done.

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Feedback

Receiving clear information about performance.

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Value-percept model

A theory stating satisfaction arises from the gap between what one wants and what one has, weighted by the importance of the facet.

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Locke’s equation (1976)

Satisfaction is determined by the gap between desire (want) and actual state (have), multiplied by importance; smaller gaps yield higher satisfaction.

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Affective Events Theory (AET)

Emotions at work are influenced by events and affect satisfaction; two processes: interpersonal (cognitive) and intrapersonal (affective).

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Interpersonal process (AET)

Evaluating stable work features (like autonomy) as part of the emotional response to events.

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Intrapersonal process (AET)

Experiencing fluctuating emotions over time due to specific work events.

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Dispositional basis for job satisfaction

Debate on personality effects; meta-analyses link traits like self-esteem, generalized self-efficacy, internal locus of control, and emotional stability to satisfaction.

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Self-esteem

A personality trait reflecting one’s perceived self-worth.

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Generalized self-efficacy

Belief in one’s ability to perform across varied tasks.

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Internal locus of control

Belief that outcomes are determined by one’s own actions.

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Emotional stability

A trait indicating calmness and low reactivity to stress.

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Meta-analysis

Systematic review that combines results from multiple studies to estimate overall effects, often reporting r values.

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r value

The correlation coefficient indicating the strength and direction of a relationship (e.g., between job satisfaction and other variables).

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Job satisfaction and performance

Relationship with mixed findings; meta-analyses show correlations around 0.17–0.26 and some evidence of causality (Riketta, 2008).

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Burnout

A psychological health issue linked to job satisfaction (more strongly related than to physical illness).

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Subjective well-being

A person’s overall evaluation of life satisfaction, happiness, and positive emotions.

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Life satisfaction

A component of subjective well-being referring to a cognitive evaluation of one’s life.