Professionalism and Ethics

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7 Terms

1
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Organisational culture

common perception amongst employees of a business regarding what is right vs wrong and acceptable vs unacceptable behaviour

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Ethics are…

the moral principles and practices that guide a business's decisions and actions

3
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Unethical business practices:

  • Exploiting workers

  • Misleading customers

  • Environmental Harm

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What makes contract legally binding ?

  • Contractual capacity - person is legally allowed to enter into contract (i.e in South Africa person has to be 18)

  • Sound Mind - person entering into contact does not suffer from any mental illnesses

  • Reasonable - conditions of contact have to be reasonable

  • Legal - duties carried out as part of the contract must be legal

  • Possible - activities that form part of the contract must be physically possible to achieve

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Types of Contacts:

  1. Employment contracts: an agreement between employer and employee

  2. Insurance contracts: between two parties namely the insurer and the insured

  3. Lease Agreements: between a lesser (owner of goods) and lessee

  4. Instalment sale contracts: exist when seller allows buyer to:

    • Pay deposit and immediately take possession of goods

    • Pay code off in monthly instalments

    • ownership transfer to buyer when last instalment is settled

  5. Rental agreements: between landlord and tenant where tenant rents property from landlord

  6. Franchise agreements: between franchiser (owner of business concept) and franchisee (person who pays to use business concept to generate income)

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Self-Management

includes personal development, time management, stress management, and effective communication