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Beginner's Guide
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Black Hat
Search engine optimization practices that violates Google's quality guidelines.
Crawling
The process by which search engines discover your pages.
De-indexed
Refers to a page or group of pages being removed from Google’s index.
Featured Snippets
Organic answer boxes that appear at the top of SERPs (Search Engine Results Page) for certain queries.
Google My Business / Google Business Profile
A free listing available to local businesses.
Image Carousels
Image results in some SERPs that are scrollable from left to right.
Intent
Intent refers to what users really want from the words they typed into the search bars.
KPI (Key Performance Indicator)
Measurable value that indicates how well an activity is achieving a goal.
EX: Sales growth, customer satisfaction score, etc.
Local Pack
A pack of typically three local businesses listings that appear for local-intent searches such as “oil change near me”.
Organic
Earned placement in search results, as opposed to paid advertisements.
People Also Ask Boxes
A box in some SERPs featuring a list of questions related to the query and their answers.
Query
Words typed into the search bar.
Ranking
Ordering search results by relevance to the query.
Search Engine
An information retrieval program that searches for items in a database that match the request input by the user.
EX: Google, Bing, Yahoo.
SERP Features
Results displayed in a non-standard format.
SERP
Stands for “Search Engine Results Page” - the page you see after conducting a search.
Traffic
Visits to a website.
URL
Uniform Resource Locations are the locations or addresses for individual pieces of content on the web.
Webmaster Guidelines
Guidelines published by search engines like Google and Bing for the purpose of helping site owners create content that will be found, indexed and performed well in search results.
White Hat
Search engine optimization practices that comply with Google’s quality guidelines.
Advanced Search Operators
Special characters and commands you can type into the search bar for further specify your query.
Algorithms
A process or formula by which stored information is retrieved and ordered in meaningful ways.
Backlinks
Also known as “inbound links” - links from other websites that point to your website.
Bots
Also known as “crawlers” or “spiders” - These are what scour the internet to find content.
Caching
A saved version of your web page.
Caffeine
Google’s web indexing system. Caffeine is the index or collection of web content, whereas Googlebot is the crawler that goes out and finds the content.
Citations
Also known as a “business listing”, a citation is a web-based reference to a local business’s name, address and phone number (NAP).
Cloaking
Showing different content to search engines than you show to human visitors.
Crawl Budget
The average number of pages a search engine bot will crawl on your site.
Crawler Directives
Instructions to the crawler regarding what you want it to crawl and index on your site.
Distance
In the context of the local pack, distance refers to proximity, or the location of the searcher and/or the location specified in the query.
Engagement
Data that represents how searchers interact with your site from search results.
Google Quality Guidelines
Published guidelines from Google detailing tactics that are forbidden because they are malicious and/or intended to manipulate search results.
Google Search Console
A free program provided by Google that allows site owners to monitor how their site is doing.
HTML
HyperText Markup Language is the language used to create webpages.
Index Coverage Report
A report in Google Search Console that shows you the indexation status of your site’s pages.
Index
A huge database of all the content search engine crawlers have discovered and deem good enough to serve up to searchers.
Internal Links
Links on your own site that point to your other pages on the same site.
JavaScript
A programming language that adds dynamic elements to static web pages.
Login Forms
Refers to pages that require login authentication before a visitor can access the content.
Manual Penalty
Refers to a Google “Manual Action” where a human reviewer has determined certain pages on your site violates Google’s quality guidelines.
Meta Robots Tag
Pieces of code that provide crawlers instructions for how to crawl or index web page content.
Navigation
A list of links that help visitors navigate to other pages on your site. Often, these appear in a list at the top of your website (“top navigation”), on the side column of your website (“side navigation”), or at the bottom of your website (“footer navigation”).
NoIndex Tag
A meta tag that instructions a search engine not to index the page it’s on.
PageRank
A component of Google's core algorithm. It is a link analysis program that estimates the importance of a web page by measuring the quality and quantity of links pointing to it.
Personalization
Refers to the way a search engine will modify a person’s results on factors unique to them, such as their location and search history.
Prominence
In the context of the local pack, prominence refers to businesses that are well-know, well-liked in the real world.