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Vocabulary flashcards covering key business concepts including finance, marketing, human resources, entrepreneurship, and operations.
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Operating Budget
Business estimates of future income and expenses.
Income Statement
Shows revenue, expenses, and profit or loss.
Cash Flow
Tracks money coming into and leaving businesses.
Financing
Is about obtaining money to fund businesses.
Profit
The result of revenue being greater than expenses.
Market Research
Conducted by businesses to learn what customers want.
Target Market
The specific group of customers that businesses target.
Pricing
The marketing decision that determines how much customers pay.
Customer Service
What businesses should try to improve when customers complain about employees.
Innovation
Developing new ways to solve customer problems.
Employee Orientation
The process that introduces new employees to the company.
Hiring
The HR activity that involves finding employees for open positions.
Performance Standards
Establishes measurable expectations for employees.
Productivity
Measures how efficiently resources are being used.
Staffing / Workforce Needs
What a business should investigate when current employees work overtime.
Opportunity Recognition
The skill that involves recognizing business opportunities.
Business Plan
The document that describes a business's goals, operations, and market research.
Gap Analysis
Compares a current situation with a desired situation.
Market Research (Entrepreneurship)
What an entrepreneur should investigate before investing in a new product.
Inventory
Tracks products that a business has for sale.
Operating Procedures
Provides written instructions for routine business tasks.