Studied by 20 people
What are emotions?: Physiological
Bodily changes
Ex. hot, shakey, stomach drop, blushing
What are emotions?: Nonverbal
Behavior that can be noticed by others
Can cause an emotion or be a reaction to one
Ex. facial expressions, posture change, vocal tone
What are emotions?: Cognitive Labeling
Label how you're feeling and why you're feeling it
Reappraisal- rethinking the meaning behind an emotionally-charged event
What are emotions?: Verbal Expression
Putting emotions into words
Makes emotions more clear and manageable
Influences on Emotion: Culture Differences
Some cultures are more inclined to or encourage expressing emotions
Influences on Emotion: Gender
Same emotions are shown in different ways
Women are faster at recognizing and judging emotions
Women are expected to hide anger, men are expected to hide sadness or fear
Influences on Emotion: Social Conventions and Roles
Direct verbal expressions of emotion are rare
Emotional labor- situations where managing and suppressing emotions is necessary and appropriate
Jobs- some professions are expected to have no feelings (medical, law, soldier)
Influences on Emotion: Mediated Communication
Emotion is often more expressed online than in person
Digital messages can twist the real emotion
Influences on Emotion: Emotional Contagion
Emotions can spread from one person to another
Expressing Emotions: Recognize Your Feelings
Being aware of your feelings and identifying them is important
Expressing Emotions: Share Multiple Feelings
Express ALL emotions that are being felt
Expressing Emotions: Difference Between Feeling and Acting
Just because you feel something, doesn't mean you should act on it
Expressing Emotions: Accepting Responsibility
Your emotional expressions shouldn't put blame on others
Use "I" language
Expressing Emotion: Time and Place
Wait for an appropriate time to express your emotions that fits both the sender and receiver
Managing Emotions: Facilitative vs. Debilitative
Facilitative: emotions that contribute to effective functioning
Debilitative: emotions that hinder or prevent effective performance
Difference between the two is determined by intensity and duration
Managing Emotions: Thoughts cause Feelings
The way you interpret a situation can affect the emotion you feel from it
Fallacy of Perfection
Desire to be perfect, confident, and skillful in any situation
No mistakes
Sometimes people with this will give up because its too much work and perfection can't be reached
Fallacy of Approval
Mistaken belief that it's vital for everyone to approve of you
Fallacy of Should
When you get hung up on how things ought to be instead of how they truly are
Ex. "I should've gotten into that school" "They shouldn't have broken up with me"
Fallacy of Overgeneralization
When a belief is based on a limited amount of evidence
Focus on one shortcoming as if it represents everything
Fallacy of Causation
Belief that one shouldn't do anything that hurts or inconveniences another because it will cause undesirable feelings
Reluctance to speak out
Fallacy of Helplessness
When you believe that forces beyond your control can control your life
Ex. "I can't" when you actually can
Fallacy of Catastrophic Expectations
Assumption that IF something bad can happen, it probably will
Ex. " If I invite them, they probably won't come"
Note 
Flashcard (72)