COM 112- Chapter 9

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What are emotions?: Physiological

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23 Terms

1

What are emotions?: Physiological

  • Bodily changes

  • Ex. hot, shakey, stomach drop, blushing

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2

What are emotions?: Nonverbal

  • Behavior that can be noticed by others

  • Can cause an emotion or be a reaction to one

  • Ex. facial expressions, posture change, vocal tone

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3

What are emotions?: Cognitive Labeling

  • Label how you're feeling and why you're feeling it

  • Reappraisal- rethinking the meaning behind an emotionally-charged event

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4

What are emotions?: Verbal Expression

  • Putting emotions into words

  • Makes emotions more clear and manageable

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5

Influences on Emotion: Culture Differences

  • Some cultures are more inclined to or encourage expressing emotions

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6

Influences on Emotion: Gender

  • Same emotions are shown in different ways

  • Women are faster at recognizing and judging emotions

  • Women are expected to hide anger, men are expected to hide sadness or fear

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7

Influences on Emotion: Social Conventions and Roles

  • Direct verbal expressions of emotion are rare

  • Emotional labor- situations where managing and suppressing emotions is necessary and appropriate

  • Jobs- some professions are expected to have no feelings (medical, law, soldier)

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8

Influences on Emotion: Mediated Communication

  • Emotion is often more expressed online than in person

  • Digital messages can twist the real emotion

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9

Influences on Emotion: Emotional Contagion

  • Emotions can spread from one person to another

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10

Expressing Emotions: Recognize Your Feelings

  • Being aware of your feelings and identifying them is important

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11

Expressing Emotions: Share Multiple Feelings

  • Express ALL emotions that are being felt

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12

Expressing Emotions: Difference Between Feeling and Acting

  • Just because you feel something, doesn't mean you should act on it

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13

Expressing Emotions: Accepting Responsibility

  • Your emotional expressions shouldn't put blame on others

  • Use "I" language

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14

Expressing Emotion: Time and Place

  • Wait for an appropriate time to express your emotions that fits both the sender and receiver

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15

Managing Emotions: Facilitative vs. Debilitative

  • Facilitative: emotions that contribute to effective functioning

  • Debilitative: emotions that hinder or prevent effective performance

  • Difference between the two is determined by intensity and duration

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16

Managing Emotions: Thoughts cause Feelings

  • The way you interpret a situation can affect the emotion you feel from it

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17

Fallacy of Perfection

  • Desire to be perfect, confident, and skillful in any situation

  • No mistakes

  • Sometimes people with this will give up because its too much work and perfection can't be reached

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18

Fallacy of Approval

  • Mistaken belief that it's vital for everyone to approve of you

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19

Fallacy of Should

  • When you get hung up on how things ought to be instead of how they truly are

  • Ex. "I should've gotten into that school" "They shouldn't have broken up with me"

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20

Fallacy of Overgeneralization

  • When a belief is based on a limited amount of evidence

  • Focus on one shortcoming as if it represents everything

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21

Fallacy of Causation

  • Belief that one shouldn't do anything that hurts or inconveniences another because it will cause undesirable feelings

  • Reluctance to speak out

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22

Fallacy of Helplessness

  • When you believe that forces beyond your control can control your life

  • Ex. "I can't" when you actually can

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23

Fallacy of Catastrophic Expectations

  • Assumption that IF something bad can happen, it probably will

  • Ex. " If I invite them, they probably won't come"

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