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Explain is the purpose of a patient interview
➤ Purpose is to gather pertinent historical subjective and objective date
What are some examples of biographic data?
-Age
-gender
-occupation
Explain what the patient history forms contain
Forms contain
➤ Chief complaint
➤ Present health or history of present illness
➤ Current medications
➤ Past health
➤ Family history
➤ Review of body systems
➤ Functional assessment
Why is it important to document the chief complaint seperately?
- Chief complaint -> primary reason 4 visit - never in medical terms
- present illness (hx)-> provides more context
Explain the internal factors that should the practitioner have during an interview
➤ Personal Qualities
◈ Genuine concern for others
◈ Empathy
◈ Understanding
◈ The ability to actively listen
How can a computer or clipboard interfere with patient communication?
Physical barrier casues pt to shut down
Practitioner focus may shift to computer/clipboard missing important verbal/nonverbal gestures from pt
Define cultural sensitivity
Respecting pt suctoms (communication norms) by refraining from using offensive lang
How does cultural sensitivity affect communication
Avoids misunderstanding
builds trust + compliance
What is the difference between cultural sensitivity and cultural awareness?
Sensitiviy = Behavior based ( offensive lang)
Awareness = understand person hx & traditions ( beliefs, diet, celebrations/rituals)
Examples of how pt culture of religion might influence their health behaviors or decisions
- dietary restrictions
- belief around treatment methods
- religious practice ( prayer time, certain day cant have procedures)
Explain health literacy and what it includes
➤ pt ability to obtain, process and understand basic health info
➤to understand and act on health information and instructions
What are key elements of the plain language approach?
- section presentation
- importance of patient care 1st
- lamens terms
-short sentences
-follow up questions
Why is it important to avoid technical medical terms when speaking with patients?
causes confusion
ensures pt understands
avoids vagueness
open-ended questions
provide narrative info
gather further info when pt introduces new topic
Examples:
What brings you in today ?
closed direct questions
Specific info
short one words ans
Examples:
Have you ever had this chest pain before?
When would it be appropriate to use a closed question during an interview?
fill in any info pt left out
emergency situation - unable to speak full sentences
Why are follow up q's important after initial response?
Pt will usually add important info when encouraged to expand w/ more detail
Facilitation
➤ Encourages patient to say more
Silence
Silence
➤ Time for patient to think
➤ Effective after an open-ended question
Reflection
Allows pt time to think + organize what they wish to say w/out interruptions
effective after open ended q's
example of empathy during pt interview
"it must be difficult for you"
Clarification
Ensure understanding + compassion towards pt feelings
helps pt focus on specific area and continue in their own words
5 types of nonproductive verbal messages
1. providing false reassurance
2. giving advice
3. using authority (cornering them to say what you want)
4. guiding language
5. distancing (dont be too far or close)
Why should leading/biased questions be avoided?
pt may feel obligated to answer in favor of examiner
feel guilty or judged
dishonest answers
Why is providing false reassurance nonproductive?
- minimizes pt concern
- prevent pt from expressing true feelings
- halts further communication
Examples of effective nonverbal communication
Basically anything the pt observes from examiner - make a comfortable environment
ex: facial expressions, Eye contact, touch
how can nonverbal cues like posture or eye contact affect pt trust
posture - closed arms(defensive, uninterested)
Eye contact - paying attention
A pt says they have "bad air" how would you respond
- clarification: What do you mean by "bad air"
pt seems nervous but says "im fine" what communication strategy would you use?
confrontation and empathy
Primary vital signs
Body temp
pulse
RR
BP
**think of everything we look @ on the monitor
Norm core body temp
37C
98.6 F
How does the body respond to an increase or decrease in temperature?
Inc = vasodilation
decrease = vasoconstriction
Causes of hypothermia
excessive heat loss
inadequate heat production to counter loss
impaired hypothalamic thermoregulation
clinical signs of hypothermia (other reasons other than typical)
pale bluish, cool waxy skin
drowziness/ unconsciousness
disorientation
coma
Why is therapeutic hypothermia
reduce brain metabolism rate
core temperature sites
rectal
tympanic (ear cannal)
esophagus
pulm. artery
aspects of pulse evaluated during assessment
Rate
rhythm
strength
how does temp and oxygenation influence RR rate ?
temp UP = INC RR
Oxygenation DOWN = INC RR
Eupnea
normal rate +rhythm
Biots
Fast, deep respirations with abrupt pauses
conditions associated with Cheyne stokes
Heart failure (CHF)
stroke/ brain injury
Pulsus paradoxus
Decrease of ystolic BP >10mmHg on inspiration
BP increases on expiration
What does a significant drop in BP during inspiration indicate?
Pulsus paradoxus (respiratory distress)
Asthma!
COPD SPO2 norm
88-92%
EARLY stages of oxygenation
respiratory
-tachypnea
- Dyspnea or exertion
LATE stages of oxygenation
respiratory
-use of accessory muscles
- intercostal retractions
-takes breath in bet. each word/sentence
EARLY stages of oxygenation
cardiovascular
- tachycardia
- mild hypertension
-arrythmias
LATE stages of oxygenation
cardiovascular
- hypotension
- cyanosis
- skin cool/clammy
why is pulse oximetry considered the 5th vital sign?
tells us immediate oxygenation
4 techniques during physical chest exam
-inspection
-palpation
-percussion ( checking underlying skin - ex: fluid?)
- auscultation
What are you assessing during palpations?
Symmetry
lumps
tenderness
How is chest excursion evaluated?
hands on T8-T10 on chest
thumbs midline
observe movement (symmetry of chest movement )
What is normal chest movement during exam?
3-5cm from midline
check on inhale
Decreased tactile fremitus
Obstructions: decrease in vibrations - lungs cant expand well
COPD
pleural effusion
pneumothorax
Increased tactile fremitus
Alveolar consolidation
atelectasis
pulm edema
PF (pulm fibrosis)
diseases associated with Dull percussion
INC density in lung of pleural space
- pleural thickening
- pleural effusion
- atelectasis
- consolidation (liquid instead of air)
diseases associated with Hyperresonant percussion
Decreased density - INC air
COPD
Pneumothorax
Asthma
Normal breath sounds
vesicular breath sounds
Fine crackles
Heart failure
pneumonia
Course crackles
pulm edema
chronic bronchitis
bronchial (alveoli)
lung consolidation
pleural friction rub
pleura surrounding lung becomes inflamed and rub together (insp/exp)
Diminished breath sounds
Atelectasis
pleural effusion
How should you document adventitious breath sounds
Note intensity or loudness
- faint, soft, moderate, loud
Which part of respiratory cycle?
-inspiration or expiration
How does pursed lip breathing help?
- stabalizes air way
-offsets airtrapping
- better gas mixing breathing patterns
how do you distinguish abnormal vs absent breath sounds?
ABNORMAL - there's a sounds thats not typical
ABSENT - no sound = restriction of airflow