Business communication

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5 Terms

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Communication

An activity involving the exchange of ideas, information, feelings, and thoughts between participants to convey the right message through speech, signals, writing, or behavior.

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Why is effective communication important?

Communication is key to personal and career success; an idea, no matter how good, will not be implemented if not communicated effectively.

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What are the two basic types of communication?

Nonverbal Communication and Verbal Communication.

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Nonverbal Communication

A form of communication where messages are conveyed through non-word messages, including cues (e.g., gestures, eye contact, body language, physical appearance).

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