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The Mixed Model of Entelligence
Comprehensive framework that integrates various aspects of emotional intelligence, including self-awareness, self-regulation, motivation, social skills, and empathy.
Self-Awareness
Understanding one’s own emotions, strengths, weaknesses, values, and motivations
Self-Consciousness
Recognizing one’s own emotions and how they influence behavior
Self-Efficacy
Believing in one’s ability to suceed.
Self-Regulations
Manage one’s emotions, impulses, and thoughts.
Sequence of Emotion Regulation
Perception, Appraisal, and Response
Strategies in Regulating Emotions
Cognitive Appraisal - reframing situation to reduce emotional intensity.
Emotional Suppression - Suppressing emotional expression.
Emotional Expression - Expressing emotions in a healthy and constructive way.
Motivation
Process that initiates, guides and maintains goal-oriented behaviors.
Two-Factor Theory
Job satisfaction is infuenced by both hygience factors and motivators
Self-Determination Theory
People are motivated by three innate psychological needs: autonomy, competence, and relatedness
Maslow’s Hierarchy of Needs
People are motivated by a hierarchy of needs, from basic physiological needs to self-actualization.
Intrinsic Motivation
Motivation that comes from within, such as personal satisfaction or enjoyment.
Extrinsic Motivation
Motivation that comes from external factors, such as rewards or punishment
Social Skills
Emotional intelligence skills to properly manage one’s and other’s emotions, to connect, interact and work with the others.
Important Social Skills
Active Listening
Effective Communication
Empathy
Conflict Resolution
Empathy
The ability to understand and share the feelings of another
Sympathy
Feeling sorry for someone
Compassion
A desire to help someone who is suffering
Components of Empathy
Affective
Cognitive
Affective Empathy
Feeling the emotions of another person
Cognitive Empathy
Understanding the thoughts and feelings of another person.
Empathic Anger and Distress
Feeling anger or distress on behalf of another person
Altruism
The selfless concern for the well-being of others.