DECA Business Admin Core: Emotional Intelligence Terms

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20 Terms

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Adaptability

The ability to adjust oneself quickly to different conditions.

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Attitude

A deep-rooted way of thinking about how one feels about a person, place, or thing; typically reflected through one's behavior.

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Behavior

A manner or actions of an individual.

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Bias

Considered a form of favoritism or a predetermined opinion. The belief may be either positive or negative. An attitude and not a behavior. Often it is acquired as an unconscious, learned assumption about the people in a group.

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Confidentiality

The ethical principle to keep certain information secret or private.

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Conflict Resolution

A process of concluding a dispute or disagreement. It mainly aims at reconciling opposing arguments in a manner that promotes and protects the human rights of all parties concerned.

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Cultural Sensativity

Developing awareness that cultural differences and similarities exist and have an affect on values, learning, and behavior.

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Emotional Intelligence

The aspect of human intelligence that controls our ability to recognize, understand, control, and use emotions in solving problems of a personal and interpersonal nature.

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Empathy

The ability to recognize and understand the emotions, beliefs, moods and desires of another person. The ability to "put oneself into anothers shoes."

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Ethics

The branch of philosophy that addresses questions about morality—that is, concepts such as good vs. bad, right vs. wrong.

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Feedback

The branch of philosophy that addresses questions about morality—that is, concepts such as good vs. bad, right vs. wrong.

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Integrity

Adherence to moral and ethical principles; honesty often plays a defining role in the soundness of character.

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Persuade

Cause someone to believe or do something based on reasoning or argument.

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Self Awareness

The ability to perceive aspects of one's personality, behavior, emotions, and thought processes.

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Self Control

Restraining one's actions, words, or other undesirable behavior.

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Self Esteem

A sense of personal worth and ability that is essential to one's identity.

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Social Skills

The abilities that allow someone to interact with other people.

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Stereotype

Commonly held public belief about specific social groups or types of individuals. Generally speaking, they are based on opinions.

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Stress

Mental, emotional, or physical strain felt by an individual.

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Vision

The ability to imagine how a country, society, business, industry, etc. could develop in the future and to plan for this.