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Organization Structure
System outlining hierarchy, roles, and responsibilities within an organization.
Purpose of Organization Structure
Defines how tasks are assigned, coordinated, and supervised to achieve goals.
Types of Organization Structure
Functional, Project (Projectized), and Matrix (Weak, Balanced, Strong).
Factors influencing Organization Structure
Size, industry, technology, culture.
Benefits of Organization Structure
Improves efficiency, communication, decision-making.
Organizational Culture
Shared assumptions, values, and behaviors shaping how an organization works.
Root cause of many problems
Often organizational culture, not structure or staff.
Member Identity
Loyalty to the company vs. role/team.
Group Emphasis
Teamwork vs. individual performance.
People Focus
Consider outcomes' effect on people.
Unit Integration
Encouraged to work across departments.
Control
Level of control vs. freedom to make decisions.
Risk Tolerance
Encouragement to take risks and solve problems.
Reward Criteria
Performance-based rewards.
Conflict Tolerance
Freedom to air conflict and criticism.
Means-Ends Orientation
Balance approach to outcome and process.
Open-Systems Focus
Response to change in external environment.
Globalization
Teams working across continents, time zones, languages, cultures.
Globalization - Challenges
Communication barriers, building trust, differing work practices.
Globalization - Solutions
Use collaboration tools, common methodology/templates, more face-to-face/video interaction.
Outsourcing
Contracting out tasks/services to external organizations to reduce costs, access specialized skills, improve efficiency.
Offshoring
Outsourcing from another country.
Why PMs must understand outsourcing
IT outsourcing will continue as companies focus on core strengths.
Virtual Teams
Individuals work across time and space using communication tech.
Advantages of Virtual Teams
Lower costs, global expertise/time zones, better work-life balance.
Disadvantages of Virtual Teams
Isolation, less mentoring, communication issues, weak informal networking, heavy reliance on technology.
Agile Project Management
Iterative, flexible, faster delivery; especially popular in IT.