NUSC 1P01 Midterm Week 1

true or false - sending and receiving are not simultaneous

false

is most of our person to person communication verbal or non verbal?

nonverbal

when you say “environment affects communication” does it only refer to physical location?

no, it also includes

• personal experiences 

• cultural backgrounds 

• values, beliefs

what are the 3 types of noise

• external

• physiological

• psychological

examples of channels 

face to face 

telephone 

social media 

what is nursing documentation 

representation of the entire direct nursing care experience of clients

what are the 5 principles of communication

1. transactional

2. intentional or unintentional

3. irreversible

4. unrepeatable ex. you can’t meet someone for the first time twice

5. content + relational dimensions (what is being said and HOW it’s being delivered)

what are the six CNO code of conduct rules

1. Nurses respect the dignity of patients and treat them as individuals

2. Nurses work together to promote patient well-being

3. Nurses maintain patients’ trust by providing safe and competent care

4. Nurses work respectfully with colleagues to best meet patients’ needs

5. Nurses act with integrity to maintain patients’ trust

6. Nurses maintain public confidence in the nursing profession