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Which of the following methods may be needed if a hair color service results in a darker color than the client desires?
a. tint back
b. apply toner
c. double-process blond
d. hair color removal technique
Repeating back what a client has said in order to clarify any misunderstanding is called:
a. repetitiveness
b. active listening
c. passive listening
d. reflective listening
What technique is shown in the illustration?
a. slicing
b. picking
c. weaving
d. chunking
Apply 70% alcohol to the hairstrand for 5-7 minutes to remove which of the following products?
a. henna
b. a filler
c. shampoo
d. a neutralizer
Draping for a color service should include a cape and:
a. sheet
b. towels
c. neck strip
d. cotton coil
Using a tail comb to part off a straight line through the hair is a technique used for highlighting called:
a. slicing
b. weaving
c. painting
d. chunking
What could be done to solve the problem of insufficient coverage of gray hair?
a. choose a blond color
b. choose a lighter color
c. choose a darker color
d. choose a blue-based color
If redness and swelling were found around the test area when performing a predisposition test, which of the following steps should NOT be taken?
a. stop the service
b. proceed with the service
c. ask the client how they are feeling
d. have the client seek medical assistance
Regarding hair color services, which of the following may help the school or salon owner avoid retribution as a result of any damage or accidents?
a. client release statement
b. clients verbal agreement
c. clients promise not to sue
d. clients signature on a piece of paper
Once a color formula has been mixed, any leftover product should be:
a. discarded
b. disinfected
c. stored in a dry cabinet
d. placed on the shelf in its proper place
When applying an oxidative color for a darker result, color is applied from:
a. crown to nape
b. front to sides
c. base to ends
d. midstrand out to porous ends
Overlapping lightener during a retouch service could:
a. cause breakage
b. ensure proper coverage
c. result in uniform coverage
d. help speed up the procedure time
What size partings are generally used for a double-process technique?
a. 1/8" (.3 cm)
b. 1/4" (.6 cm)
c. 1/2" (1.25 cm)
d. 1" (2.5 cm)
Reinforcing the guest's satisfaction is part of which service essential?
a. Connect
b. Consult
c. Create
d. Complete
When should the salon professional ask a client about past color services?
a. during the Connect service essential
b. during the Consult service essential
c. while completing the service and thanking the client
d. while performing the service and talking with the client
During the Consult service essential, which of the following items could be used to better understand the client's specific desires?
a. appointment book
b. hair color swatches
c. client release statement
d. history of taking vitamins
Rachel wants to make sure her client is not allergic to the color product she plans to use. Where on the client can Rachel test the color product?
a. on scalp
b. back of ear
c. inside of wrist
d. along hair strand
During a retouch procedure, for a lighter result, apply mixture to the:
a. ends only
b. faded areas only
c. entire hair structure
d. new growth area only
To avoid a false color analysis, be sure the area used for performing the analysis is:
a. well lit
b. in the reception area
c. a room with no windows
d. a room lit with fluorescent lighting only
The client record houses the following information EXCEPT:
a. processing time
b. legal information
c. color formulation
d. contact information
In a double-process technique, after rinsing the lightener and checking for scalp abrasions you should:
a. style the hair
b. sculpt the hair
c. dry the hair completely
d. mix and apply the toner
A predisposition test should be performed how many hours before a color service?
a. 2 to 6
b. 24-48
c. 36-58
d. 40-60
The guest experience begins with:
a. draping
b. the consultation
c. building rapport and trust
d. gaining feedback and approval
A color technique popular with clients who request ombré is:
a. stripping
b. cap method
c. base to ends coloring
d. away from the base coloring
When performing a double-process technique on a client, the lightener is first applied:
a. at the base only
b. at the ends only
c. from the ends to the midstrand
d. 1/2" (1.25 cm) away from the scalp
Which of the following color techniques is generally referred to as a retouch application?
a. base
b. base to ends
c. ends to base
d. base, then midstrand to ends
One key contributor to successful client relationships is to:
a. overbook clients
b. keep accurate records
c. leave obligations unfulfilled
d. use overtones when consulting clients
A highlighting technique in which a crochet hook is used to pull hairstrands through a perforated cap is called:
a. weaving
b. cap method
c. reverse highlighting
d. double-process blonde
The density pattern of a weave refers to:
a. fineness of client's hair
b. thickness of client's hair
c. natural color of client's hair
d. amount of weaves in a particular area
Which technique strategically positions color or lightener on parts of the hair resulting in a less visible, more natural line of demarcation?
a. slicing
b. color glazing
c. freeform painting
d. lighter result touch-up
How often should the client typically schedule a retouch after receiving a lighter result hair service?
a. 5 to 6 days
b. every week
c. every 3 to 6 weeks
d. every 6 months
If the hair ends become too dark immediately upon completion of the color service, try to remove some of the unwanted pigment by:
a. re-shampooing the hair
b. re-applying a lighter color
c. applying a temporary rinse
d. rinsing hair with cool water
Which of the following color techniques create highlights with a softer, blended finish that won't look as harsh as the hair grows out?
a. filler
b. slicing
c. weaving
d. balayage
Greeting your client with a firm handshake is part of which service essential?
a. Connect
b. Consult
c. Create
d. Complete
The Connect service essential includes:
a. draping
b. the consultation
c. gaining feedback and approval
d. building rapport and relationship with client
In the slicing technique, the size of the slice is referred to as:
a. fine, light, medium
b. fine, chunky, thick
c. fine, medium, thick
d. light, medium, heavy
which color technique is being shown in the following illustration?
a. slicing
b. picking
c. weaving
d. chunking
A dimensional coloring technique that uses a darker color on selected strands is referred to as:
a. lowlighting
b. dark lighting
c. freeforming
d. base to ends
Which of the following responses could be the reason for a color result that is too light?
a. color formula was too light
b. hair wasn't decolorized enough
c. strength of developer was too low
d. color formula used equal proportions
The following illustration depicts which color application technique
a.slicing
b. base-to-ends
c. ends-to-base
d. base (retouch)
Asking questions and analyzing the client's anatomical features is part of which service essential?
a. Connect
b. Consult
c. Create
d. Complete
When should a preliminary strand test be performed?
a. 24-48 hours before hair color service
b. during color processing
c. 1 week before hair color service
d. when allergies are suspected
Which coloring technique is used to ensure the product thoroughly penetrates the entire strand?
a. midstrand to ends
b. ends to base
c. base to ends
d. ends to midstrand
Following a color removal procedure, the designer should:
a. dry hair
b. tint hair
c. trim hair
d. condition hair
A skin patch test will help determine:
a. the correct formula
b. the processing time for a lightener
c. the processing time for a coloring procedure
d. if the client has a sensitivity or allergic reaction
A predisposition (skin patch) test for all products containing an aniline derivative ingredient is a requirement from the:
a. Environmental Protection Agency
b. U.S. Federal Food, Drug, and Cosmetic Act
c. Occupational Safety and Health Administration
d. National Institute for Occupational Safety and Health
The following illustration depicts which color application technique?
a. slicing
b. base-to-ends
c. ends-to-base
d. base (retouch)
Which of the following techniques utilizes a piece of foil or thermal strip that holds lightener or color?
a. freeform painting
b. retouch application
c. weaving and slicing
d. base-to-ends application
Coloring the hair back to its natural color is called a:
a. tint back
b. stripping
c. lightening
d. repositioning
The amount and density of the strands selected during the cap method in hair coloring will determine:
a. the porosity of the hair
b. the elasticity of the hair
c. the type of product to use
d. if the effect will be bold or subtle
A coloring technique that lightens isolated strands by weaving or slicing is called:
a. retouch
b. lowlighting
c. highlighting
d. virgin lighter
What should be applied when draping for a color service to prevent irritating and staining the hairline?
a. gel
b. mousse
c. barrier cream
d. cosmetic cream
Why does the base area lighten faster when using a midstrand-to-ends then base (lighter result) technique?
a. hair at base is darker
b. hair at base is fully keratinized
c. additional body heat at the base area
d. lack of exposure to environment causes resistance
Aniline derivative tints have the ability to do all of the following EXCEPT:
a. lift natural pigment
b. deposit artificial pigment
c. lift and deposit color in a single process
d. be used as a color product for eyelashes and eyebrows
Producing a functional, predictable and pleasing result is part of which service essential?
a. Connect
b. Consult
c. Create
d. Complete
Which of the following color design procedures allows you to determine how evident the color pattern is in the final result?
a. parting
b. applying
c. sectioning
d. processing