7. Emailing

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21 Terms

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Email Marketing

All the marketing uses of emailing to promote products or services by directly reaching users via their email address.

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Objectives of Email Marketing Campaigns

Traffic acquisition and conversion, including announcing new products and inviting participation in events.

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Newsletter

Sent periodically to provide the latest news of the company and to encourage brand loyalty.

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Opt-in

Active consent from the owner to use their email address for specific marketing purposes.

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Spam

Unwanted and abusive messages sent by a sender who has not obtained opt-in consent from the recipient.

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Database Creation Sources

Includes internal sources like newsletters and loyalty cards, and external sources like free lists or purchased databases.

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Legislation on Email Marketing

Requires explicit consent from citizens before companies use their personal data, as stated in GDPR 2018.

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Call to Action (CTA)

A prompt to encourage a user to take action, designed to be prominent and linked correctly.

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Preheader

A line of text that follows the subject line in the inbox overview, designed to encourage opening the email.

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Engagement Metrics

Includes deliverability rate, open rate, clickthrough rate, and click-to-open rate, used to measure campaign success.

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RACE Model

A framework for defining marketing goals: Reach, Act, Convert, Engage.

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Personalization in Email Campaigns

Tailoring content based on customer profiles, previous purchases, or significant events to increase engagement.

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Dynamic Personalization

Real-time changes in email content based on the context and situation of the recipient.

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Email Content Structure

Must include a good balance of text and images, structured ordering of ideas, and concise language.

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Segmentation

The process of choosing specific target audiences for personalized email campaigns based on characteristics.

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A/B Testing

A method of comparing two versions of an email to determine which performs better before sending to the majority.

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Visual Elements in Email

Includes the use of images, GIFs, and videos to increase engagement, with emphasis on high quality and relevance.

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Footer in Emails

Typically includes unsubscribe links, contact information, legal notices, and links to social networks.

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Email Open Rate

The percentage of emails opened compared to the number delivered, used to measure the effectiveness of an email campaign.

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Email Clickthrough Rate (CTR)

The ratio of users who click on a specific link compared to the total emails delivered.

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Content Strategy for Emailing

Defines the goals of messaging, target audience, editorial charter, and adherence to rules for form and substance.