Oral Communication - Lesson 1

Flashcards for Oral Communication Lesson 1

Communication

A multifaceted process that involves the exchange of information, ideas, and feelings between individuals or groups.

Communis

The Latin word meaning 'common' from which the word communication originates.

Social Interaction

Enables us to build relationships, share experiences, and create communities.

Expression of Thought and Emotion

Allows individuals to express their thoughts, feelings, and ideas.

Cultural Transmission

Humans pass down knowledge and values from one generation to another.

Problem Solving and Decision Making

Facilitates problem-solving and decision-making processes.

Language as a Unique Human Trait

Complex and symbolic, allows for abstract thinking, creativity, and the expression of nuanced ideas.

Speaker

The source of information or message.

Message

The information, ideas, or thought conveyed by the speaker in words or actions.

Encoding

The process of converting the message into words, actions, or other forms that the speaker understands.

Channel

The medium or the means, in which the encoded message is conveyed.

Noise

Factors that affect the flow of communication.

Barrier

Anything that hinders or distracts the conversation.

External Noise

Sounds produced by the environment where the communication takes place.

Internal Noise

Pertains to mental disturbances.

Decoding

The process of interpreting the encoded message of the speaker by the receiver.

Context

The environment where the communication takes place.

Feedback

The reactions, responses, or information provided by the receiver.

Receiver

The recipient of the message, or someone who decodes the message.

Communication Process

Interactive exchange allowing understanding and engagement with each other’s perspectives.

Sender

Transmits ideas, opinions, or facts to the receiver.

Interactive Exchange

Understanding and engagement with each other's perspectives.

Communication process in business

Vital for coordination, teamwork, and relationship building.

Elements in the Communication Cycle

Sender, receiver, message, channel, encoding, decoding, feedback, response, and noise

Sender-receiver communication in a company

Occurs orally (meetings, calls) and in writing (reports, emails).