SCM 414 csulb

Which of the following is NOT a function of Global Supply Chain Management?

Logistics

Maintenance

Purchasing

Operation

Maintenance

A Global Distribution Center (or warehouse) may have the capability to customize products?

t/f

True

Company A in Frankfurt receives shipments from plants located in Amsterdam, Copenhagen, and Paris, and subsequently combines these shipments for delivery to a retailer in Eastern Europe. What type of distribution center or warehouse is Company A operating?

Order Assembly DC

Break Bulk DC

Cross- Dock DC

Consolidation DC

Consolidation DC

Company B in Amsterdam receives a large shipment from a plant in Frankfurt and then coordinates shipments to retailers in Belgium, France, and the Netherlands. What type of distribution center or warehouse is Company B operating?

Order Assembly DC

Break Bulk DC

Cross- Dock DC

Consolidation DC

Break Bulk DC

Which of the following distribution centers is also considered a "first-tier" supplier?

Order Assembly DC

Break Bulk DC

Cross- Dock DC

Consolidation DC

Order Assembly DC

Which of the following is NOT a KEY operational activity of a Distribution Center?

Receiving

Storage

Order Picking

Manufacturing

Manufacturing

If you go into a retail store to buy groceries, what type of packaging will your product(s) most likely be in?

Unit Load

Primary

Transit

Secondary

Primary

________ typically represents the largest percentage of any logistics budget.

Warehousing

Packaging

Material Handling

Transportation

transportation

What type of transportation is being used when a product in a container is moved through multiple modes of transportation?

Multimode transportation

Intermodal transportation

International transportation

Dual mode transportation

Intermodal transportation

______ refers to all the activities associated with a product or service after the point of sale.

Third-party Logistics

Forward Logistics

No-return Logistics

Reverse Logistics

Reverse Logistics

_______ occurs when a multinational corporation buys products or services from one of its suppliers that produces them somewhere else, whether domestically or globally.

Near-shoring

Offshoring

Insourcing

Outsourcing

Outsourcing

_______ occurs when a multinational corporation decides to start producing products internally.

Near-shoring

Offshoring

Insourcing

Outsourcing

Insourcing

_______ occurs when a multinational corporation buys products or services from one of its suppliers that produces them outside the MNC's home country.

Near-shoring

Offshoring

Insourcing

Outsourcing

Offshoring

_______ happens when a multinational corporation transfers business or information technology to suppliers in a nearby country - often sharing a border.

Near-shoring

Offshoring

Insourcing

Outsourcing

Near-shoring

_______ occurs when a multinational corporation buys parts of its business and information technology services from the optimal set of internal and external providers.

Offshoring

Multi-sourcing

Crowdsourcing

Home-sorucing

Multi-sourcing

The ________ buys from domestic suppliers in domestic markets with no involvement by the headquarters of the multinational corporation.

International Customer

Free Local Customer

Controlled Local Customer

Foreign Customer

Free local customer

The ________ buys from domestic suppliers in domestic market with the multinational corporation's headquarters mandating standards and/or products.

International Customer

Free Local Customer

Controlled Local Customer

Foreign Customer

Controlled Local Customer

The ________ buys from foreign suppliers in foreign markets with no involvement by the headquarters of the multinational corporation.

International Customer

Free Local Customer

Controlled Local Customer

Foreign Customer

Foreign Customer

Which approach should be followed when selecting Global Suppliers?

Selection approach should be random i.e., whichever supplier is willing to provide items at lowest cost should be selected.

Selection approach should be random i.e., whichever supplier is willing to provide items on-time should be selected.

Selection approach should be non-structured since Global Supply Chains are very volatile.

Selection approach should be structured to ensure orderly, strategic and appropriate selection of the global supplier.

Selection approach should be structured to ensure orderly, strategic and appropriate selection of the global supplier.

_______ are supplier networks that are independent of any firm

Global Supplier Association

International Purchasing Office

Global Purchasing Office

Global Supplier Network

Global Supplier Network

The Global Operations function of Global Supply Chain Management may encompass the reconfiguration of business operations related to product and/or service production.

t/f

True

The make-or-buy decision for a global firm is the strategic decision concerning

Marketing Campaign Budgets

Production or Manufacturing

Employee Training Programs

Stocking Inventory Levels

Production or Manufacturing

Which TWO factors are KEY considerations in the make-or-buy decision?

Employee satisfaction and workplace culture.

Advertising strategies and customer reviews.

Brand reputation and market demand.

Cost and production capacity.

Cost and production capacity

A pharmaceutical company is very concerned about the quality of the components that go into its drugs. What strategy is the company more likely to follow?

Buy

make

make

A construction company lacks the expertise in developing a state-of-the-art spare part that goes into its heavy-duty crane. What strategy should the company follow regarding the spare part?

buy/ make

buy

A/An __________ factory can be viewed as an intelligence-gathering unit.

Offshore Factory

Server Factory

Outpost Factory

Source Factory

Outpost factory

What does the 80/20 rule represent in total cost analysis?

80% of products or parts are responsible for 20% of the total costs.

A company should focus its efforts on addressing 20% of costs.

20% of products or parts are responsible for 80% of the total costs.

A company should focus its efforts on addressing 80% of costs.

20% of products or parts are responsible for 80% of the total costs.

The idea of __________ is that if a process or product has six standard deviations between the mean value and the nearest specification limit, then no items will be defective

Agile

Offshoring

Six Sigma

ISO 9000

Six Sigma

Which of the following ISO 9000 documentation sets out guidance on internal and external audits of quality management systems?

ISO 9000:2005

ISO 9004:2009

ISO 9001:2008

ISO 19011:2011

ISO 19011: 2011

What is the first step of Six Sigma?

Improve

Define

Analyze

Measure

Define

In essence the market channels close the customer gap in the ____ of global supply chains

First Mile

Upstream

Last Mile

Last-tier

Last Mile

Which of the following functions has a direct contact with the global supply chain's end customers?

Purchasing

Operations

Logistics

Market Channels

Market channels

Which of the following is NOT a core process in the last mile of the Global Supply Chain.

Market Channel Management

Supplier Relationship Management

Product Development Management

Customer Relationship Management

Supplier relationship management

Which of the following represents the lowest level of international involvement by a firm?

Regional Market Channel

Multinational Market Channel

Exporting and Importing

Global Market Channel

Exporting and importing

Which of the following represents the highest level of commitment in global marketplace by a firm?

Foreign Direct Investment

Licensing and Franchising

Exporting and Importing

International Joint Ventures

Foreign Direct Investment

What type of market channels are adopted by food brands like Subway and Tim Hortons?

FDI

Franchising

Warehousing

Retailing

Franchising

Which of the following export/import service provider offer services to companies that have not previously exported products?

Confirming houses

Customs brokers

Export trading companies

Export management companies

Export management companies

Which of the following export/import service provider is often found via government embassies?

Export trading companies

Confirming houses

Export management companies

Customs brokers

Confirming houses

Which of the following export/import service provider can help companies avoid the pitfalls involved in customs regulations.

Confirming houses

Customs brokers

Export trading companies

Export management companies

Customs brokers

Which of the following is NOT among the four P's of marketing channels?

Prevention

Place

Promotion

Product

Prevention

Having multi-local operations is one of the effective ways to achieve contingency in supply chains.

true

While roads are a critical component of the transportation infrastructure, in which segment of the global supply chain are roads most vital?

Last Mile deliveries

Which of the following is a major difference between the US and European infrastructure preferences?

In the US cargo takes preference over passengers whereas in Europe its vice versa.

Which of the following is NOT one of the basic criteria to consider when evaluating air transportation to serve a certain airport?

Number of bays at the terminal (important is number of runways)

Which of the following might NOT typically be transferred through Electronic Data Interchange (EDI)?

Comparative Statements (yes, Invoices for Payments, Purchase Orders, Delivery Schedules)

Which of the following technologies or systems identify and locate tangible products within freight?

Radio Frequency Identification (RFID)

Which of the following systems fill the inter-organizational connections that ERP (enterprise resource planning) cannot address within a supply chain?

Collaborative Planning, Forecasting, and Replenishment (CPFR)

Which of the following ISO standards is directly related to supply chain security?

ISO 28000

Which of the following is NOT one of the three elements of Supply Chain Risk:

opportunity (they are Probability, Severity, Threat)

The _______ is the United Nation's specialized agency with responsibility for the safety and security of shipping and the prevention of marine pollution by ships.

International Maritime Organization

Incoterms were started in which year?

1971

1936

2000

2011

1936

Which of the following events was a major driver for the development of International Chamber of Commerce?

The Great Depression

World War I

The Treaty of Versailles

The United Nations founding

World War I

________ refers to the seller's fulfilling its obligations by having the products available for the buyer to pick up at its (seller's) premises. The buyer bears all risks and costs starting when it picks up the products at the seller's location and continuing until the products are delivered to the buyer's location.

Free on Board (FOB)

Ex-works (EXW)

Delivered Duty Paid (DDP)

Cost and Freight (CFR)

Ex-works (EXW)

What term refers to the seller's delivering the products, cleared for export, to the carrier stipulated by the buyer, with the seller not responsible for the transportation/insurance costs and customs fees?

Free Carrier (FCA)

Cost, Insurance, and Freight (CIF)

Delivered Duty Paid (DDP)

Ex-works (EXW)

Free Carrier (FCA)

What term refers to the seller's responsibility for clearing the products for export and delivering them to the carrier, with the seller being responsible for transportation costs but not for insurance?

Ex-works (EXW)

Cost Insurance and Freight (CIF)

Free on Board (FOB)

Carriage Paid To (CPT)

Carriage Paid To (CPT)

What term refers to the seller's responsibility for clearing the products for export, delivering them to the carrier, and covering transportation costs and minimum insurance?

Carriage and Insurance Paid to (CIP)

Free on Board (FOB)

Cost, Insurance, and Freight (CIF)

Delivered at Terminal (DAT)

Carriage and Insurance Paid to (CIP)

What does Free on Board (FOB) refer to?

The buyer's responsibility for clearing the products for export and delivering them to the carrier.

The seller's responsibility for all transportation costs and insurance.

The seller's responsibility for clearing the products for export and delivering them to the named port of shipment.

The buyer's assumption of all risks and costs regarding the products after they are placed on board the vessel.

The buyer's assumption of all risks and costs regarding the products after they are placed on board the vessel. The buyer assumes all risks and costs regarding the products from this point forward

What does Delivered at Place (DAP) refer to?

The seller's responsibility for clearing the products for export and delivering them to the named destination, but not unloading them.

The seller's responsibility for clearing the products for export and delivering them to the named destination, and unloading them.

The seller's responsibility for unloading the products at the destination.

The buyer's assumption of all risks and costs associated with delivering the products.

The seller's responsibility for clearing the products for export and delivering them to the named destination, but not unloading them.

In which of the following the buyer takes the most risk?

Ex Works

Cost, Insurance and Freight

Free Carrier

Cost and Freight

Ex Works (is an international trade term that means the seller delivers the goods to the buyer at the seller's premises or another named place)

In which of the following the supplier takes the most risk?

Free Carrier

Ex Works

Cost and Freight

Cost, Insurance and Freight

Cost, Insurance, and Freight

What is a Bullwhip effect?

· It refers to increasing swings in inventory in response to shifts in customer demand as one move further up the supply chain.

· It refers to decreasing swings in inventory in response to shifts in customer demand as one move further up the supply chain

· It refers to increasing demand of household items especially before snowstorms.

It refers to increasing swings in inventory in response to shifts in customer demand as one moves downstream supply chain

It refers to increasing swings in response to shifts in customer demand as one move further up the supply chain

What is inventory turnover

· Inventory Turnover is the number of times a company sells and replaces its stock of goods during a period.

· Inventory Turnover is the number of times a company accepts the returns from the customer.

· Inventory turnover analyzes profitability.

· Inventory turnover measures how many days it takes for inventory to turn into sales.

inventory turnover is the number of times it sells and replaces its stock of goods during a time period

What type of DC would be most suitable for third-party logistics companies (DHL, FedEx and UPS), considering they hold no inventory and redistribute packages?

· Cross Dock DC

· Consolidation DC

· Order Assembly DC

· Break Bulk DC

Cross Dock DC (Holds little to no inventory, and merely redistributes the products it receives)

If a firm operates globally, it definitely means is has a global strategy or uses global supply chains

T/F

False

What is an "RFQ" in the strategic purchasing process?

· Request for Quality

· Request for Quotation

· Reminder of Quality

· Root cause of Quality

request of quotation

Consider yourself as a global supply chain manager for coca-cola. what channel of distribution would you opt for your product?

· Exclusive Distribution

· Intensive Distribution

· Selective Distribution

· None of the Above

intensive distribution

The make-or-buy decision for a global firm is the strategic decision concerning:

Marketing Campaign Budgets

Stocking Inventory Levels

Production or Manufacturing

Employee Training Programs

production and manufacturing

What is the main decision within the operations domain?

Make or buy, quality, capability, technology

what are the four main global Supply Chain Infrastructures?

Transportation, Communication, Utilities,Technology

the four GSCM functions are?/

logistics, purchasing, market channels, operations

Consumer demand is constant. ​True or false

true

inventory is depleted at a fixed rate until it reaches zero. true or false

true

Lead time from suppliers is known and constant. ​

true

Is there discounts for bulk ordering?

no

All replenishments are received in a lump sum.​ true or false

true

out of all the GSCM functions which is the most important function?

market channels

Incoterms (International Commercial Terms) three main terms

obligation, costs, risks

Delivered at Place

the seller is responsible for delivering the goods to a specified destination, typically the buyer's premises, with all associated costs and risks transferred from the seller to the buyer upon delivery

Delivered Duty Paid (DDP)

supplier takes the most risks

free on board

supplier arranges everything up until loading port... Seller clears products for export, delivers them to the named port, and places them on board the vessel, with the buyer taking over risks and costs from that moment

risk supply chain management includes what three things?

Threat, Probability, Severity

Incoterms (International Commercial Terms)

uniform rules that simplify international transactions of goods with respect to shipping costs, risks, and responsibilities of buyer, seller and shipper