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Amazon Kendra
Intelligent Search; enterprise document indexing; multi-source unstructured query
Amazon Lex
Conversational Interface; chatbot face; text/voice dialog flow; user intents
Amazon A2I (Augmented AI)
Human-in-the-loop (HITL) workflows; human review for low-confidence ML predictions; compliance auditing
Amazon Comprehend
Natural Language Processing (NLP) API; sentiment analysis; entity extraction; PII detection & redaction; topic modeling
Amazon Transcribe
Speech-to-Text (STT); audio/live speech to text conversion; speaker diarization (who spoke when); custom vocabulary
Amazon Translate
Neural Machine Translation (NMT); language-to-language text translation; real-time/batch translation
Amazon Polly
Text-to-Speech (TTS); converts written text into lifelike speech audio; SSML support; neural voices
Amazon Rekognition
Computer Vision (CV) API; image & video analysis; facial recognition/analysis; content moderation; object/text detection
Amazon Textract
Advanced OCR & document analysis; extracts text/tables/forms from PDFs/scans; preserves document structure
Amazon Q
Turnkey Enterprise AI assistant (Q Business = secure internal search over S3/Confluence; Q Developer = code gen/IDE help)
Amazon Fraud Detector
Automated fraud prevention; fully managed service that uses ML to identify online payment fraud, fake account creation, & trial abuse
Amazon CodeGuru Security
Static Application Security Testing (SAST); uses ML to detect code vulnerabilities, hardcoded secrets, and security flaws in source code
Amazon CodeGuru Profiler
Application performance optimization; uses ML to identify expensive code lines, CPU bottlenecks, and memory leaks in runtime applications
Prompt Engineering
Zero-shot; Few-shot; Chain-of-Thought (CoT); In-context learning; No model weight changes; Fastest & cheapest customization
Fine-Tuning
Domain customization; Updates model weights; Requires labeled datasets; High compute cost; Permanent behavioral change; deeo specialized terminology
Instruction Fine-Tuning
Adapts FMs to follow specific commands/tasks; Uses prompt-response dataset pairs; Improves task alignment
Continued Pre-training
Unlabeled domain data; Adapts base FM to new specialized vocabulary/industry jargon before task tuning
PEFT (Parameter-Efficient Fine-Tuning)
Updates only a small subset of weights (e.g., LoRA); Dramatically reduces memory/GPU compute overhead
Zero-Shot Prompting
Direct instruction with NO examples provided; Relies entirely on pre-trained baseline knowledge
Few-Shot Prompting
Provides 2–5 input/output examples inside the prompt to demonstrate target format, tone, or response structure
Chain-of-Thought (CoT) Prompting
Asks model to "think step-by-step"; Deconstructs complex reasoning, logic, or math into sequential steps
Amazon Fraud Detector
Fully Managed Fraud Detection; uses machine learning and automated rules to flag online fraud like fake accounts and payment fraud
AWS Data Exchange
Data Marketplace; simplifies finding; subscribing to; and integrating third-party datasets in the cloud
AWS Elastic Inference
Cost-Optimized GPU Acceleration; attaches low-cost GPU acceleration to Amazon EC2 and SageMaker instances to reduce deep learning inference costs