Interpersonal Communication Chapter 2 Vocabulary Flashcards

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Vocabulary practice flashcards covering fundamental terms, perception stages, communication models, and ethical concepts from Chapter 2.

Last updated 11:49 PM on 9/17/26
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49 Terms

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Interpersonal Communication

The process of sharing information between individuals, occurring in face-to-face or mediated contexts, which can be formal or informal and helps individuals meet personal, relational, and professional goals.

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Maslow's Hierarchy of Needs

A psychological model proposing that human needs emerge in order from basic physiological needs to safety, love and belonging, esteem, and ultimately self-actualization.

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Self-Concept

The relatively stable set of perceptions an individual holds about themselves, including preferences, talents, emotional states, pet peeves, and beliefs.

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Self-Esteem

An element of self-concept that involves judgments and evaluations of one's own self-worth, ranging from high to low evaluations.

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Social Comparison

The process of comparing oneself to others to discern similarities, differences, and relative standing, which directly influences self-esteem.

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Uncertainty Reduction Theory

A theory introduced by Charles Berger and Richard Calabrese stating that when individuals meet new people, they experience cognitive and behavioral uncertainty and actively seek to reduce it through self-disclosure and specific strategies.

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Passive Strategies

Uncertainty reduction strategies that avoid disrupting the observed individual and rely on unobtrusive observation.

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Active Strategies

Uncertainty reduction strategies that involve seeking information about someone through third parties or checking social networking sites without direct interaction.

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Interactive Strategies

Uncertainty reduction strategies that involve direct face-to-face or digital communication and self-disclosure with the person of interest.

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Discovery Phase

The period in online dating defined as occurring after swiping right on a profile and before meeting in person, during which individuals engage in initial uncertainty reduction.

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Self-Presentation Lies

Deceptive statements made during initial communication to present oneself as more attractive or compatible, such as exaggerating interest in hobbies, gym attendance, or religious activities.

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Availability Maintenance Lies

Deceptive statements regarding an individual's availability or excuses for delayed communication, such as claiming a phone battery died.

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Source

The encoder or sender in the communication process who decides to communicate a message based on intent, feelings, thoughts, and past experiences.

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Receiver

The individual who obtains and decodes a message, interpreting it through personal filters such as attitudes, beliefs, values, and past experiences.

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Message

The textual, verbal, or nonverbal components of communication created intentionally or unintentionally to convey meaning.

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Channel

The medium through which a message is communicated, such as face-to-face interaction, text messaging, email, or social media platforms.

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Feedback

The response sent back from the receiver to the sender that indicates whether the original message was comprehended, which can be positive, negative, or ambiguous.

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Environment

The physical, situational, or social context in which communication occurs, including individuals' fields of experience and backgrounds that shape the interaction.

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Noise

Any internal or external factor that interferes with, disrupts, or distorts a message, preventing it from being accurately understood by the receiver.

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Physical Noise

External environmental distractions or auditory sounds, such as lawnmowers, traffic, or loud talking, that impede message transmission.

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Psychological Noise

Mental or emotional distractions occurring within an individual's mind, such as stress, anger, anxiety, or personal worries, that hinder effective communication.

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Semantic Noise

Distractions and misunderstandings caused by language factors, such as unfamiliar jargon, accents, ambiguous words, or complex terminology.

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Physiological Noise

Biological or bodily factors, such as fatigue, hunger, headaches, or sensory impairments, that interfere with message processing.

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Perception

The process of acquiring, attending to, organizing, and interpreting sensory information from the surrounding environment.

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<p>Rubin Vase</p>

Rubin Vase

An ambiguous optical figure created by Edgar Rubin that demonstrates selective perception by presenting an image that can be perceived as either a white vase or two black profile faces.

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<p>All is Vanity</p>

All is Vanity

An 1892 drawing by Charles Allan Gilbert illustrating perceptual dualities by depicting a woman looking into a vanity mirror while simultaneously forming the silhouette of a skull.

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<p>My Wife and My Mother-in-Law</p>

My Wife and My Mother-in-Law

A 1915 drawing by William Ely Hill showcasing visual perception differences, capable of being seen as either a young woman turning her head or an older woman in profile.

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Attending

The first stage of the perception process, involving the deliberate or automatic selection of specific sensory stimuli to focus on while ignoring others.

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Selective Perception

The tendency to focus attention on specific elements of the environment that align with personal motives, emotions, or intense stimuli while ignoring other details.

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Organizing

The second stage of the perception process, where selected sensory data is structured and classified in the brain using perceptual schemas to create meaning.

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Physical Constructs

Perceptual schemas used to classify people based on physical appearance and characteristics, such as height, age, or size.

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Role Constructs

Perceptual schemas used to organize individuals based on their social positions or professional roles, such as teacher, doctor, or parent.

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Interaction Constructs

Perceptual schemas used to categorize people based on displayed social behaviors during an interaction, such as being friendly, aggressive, or dismissive.

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Psychological Constructs

Perceptual schemas used to organize information based on individuals' internal states, dispositions, and emotions, such as confidence, sadness, or insecurity.

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Interpreting

The final stage of the perception process, in which meaning is assigned to organized sensory information based on factors like experience, expectations, and relational satisfaction.

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Relational Satisfaction

The degree of happiness and contentment experienced in a relationship, which strongly influences how one interprets a partner's behaviors and intentions.

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Model

A simplified visual or conceptual representation of a system that highlights key components and relationships to explain, predict, or analyze real-world phenomena.

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Action Model

A category of communication models that views communication as a one-directional linear transmission of a message from a source to a receiver.

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Shannon-Weaver Model

A classic linear action model developed by Bell Telephone Laboratories engineers depicting message encoding, transmission through a channel with noise, and decoding by a receiver without immediate feedback.

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SMCR Model

David K. Berlo's action model detailing four primary communication elements: Source, Message, Channel, and Receiver, and the specific factors influencing each.

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Interaction Model

A category of communication models depicting interaction as a circular, two-way process that emphasizes reciprocal feedback and interpretation.

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Osgood-Schramm Model

A circular interactional communication model asserting that communication is reciprocal and equal, with participants continually encoding, decoding, and interpreting messages.

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Transactional Model

A communication model depicting communication as a dynamic, continuous process where participants act as senders and receivers simultaneously in shared contexts.

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Barnlund's Transactional Model

A multi-layered transactional model highlighting simultaneous message exchange, verbal/nonverbal feedback, public/private/behavioral cues, and situational contexts.

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Mindful Communication Model

An expanded transactional framework integrating Shauna Shapiro and Linda Carlson's three core components of mindfulness: attention, intention, and attitude.

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Five Facet Mindfulness Questionnaire (FFMQ)

An assessment measuring five dimensions of mindfulness: nonreactivity to inner experience, observing, acting with awareness, describing with words, and non-judging of inner thoughts.

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Mindful Listening

The practice of giving complete, conscious, and thoughtful attention to spoken messages without distraction or immediate judgment.

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Emotional Intelligence (EQ)

The ability to monitor and recognize one's own emotions and those of others, discriminate among them, and use emotional information to guide thought and behavior.

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Rhetorical Sensitivity

A mindset identified by Rodrick Hart and Don Burks describing an individual's awareness and willingness to adapt communication choices based on situation, audience, and potential consequences.