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what is planning?
deciding in advance what to do, who is to do it, how it is to be done, and when it is to be done
its a proactive, deliberate process required of all managers
plan is a guide to reach a goal so it must be flexible and allow for readjustment as unexpected events occur
critically important to/and precedes all other management functions
without adequate planning, management process fails and organizational needs and objectives cant be met
why do plans fail?
sound strategies not used
inadequate delegation of authority
not recognizing organizational goals/needs
planning too narrow in scope (not recognizing community, legal, and licensing requirements)
false assumptions
not knowing overall goal
not enough alternatives
inadequate time/other resources
low motivation levels
the 4 type of planning modes
reactive
in activism
pre activism
proactive
proactive planning
strategic approach that focuses on anticipating future needs, goals, and potential challenges to take preventative action and position for future success, rather than reacting to events after they happen
reactive planning
strategy where actions are chosen based on the current situation, often in response to unexpected events or changes, rather than through extensive pre-planning
in-activism planning
develop a strategic roadmap to achieve social or political change by defining a clear vision and goals, then setting specific objectives and measurable targets
maintaining status quo
pre-activism planning
involves anticipating and preparing for potential future events, rather than simply reacting to them
ignores history
factors influencing the future of health care
robotic technology
biomechatronics
biometrics and smart cards
point of care testing
telehealth and the internet
growing elderly population
nursing shortages in acute care hospitals
principles of organizational planning
all plans must flow from other plans
short range plans must be congruent with long range plans
planning in all areas of the organization must follow the mission, philosophy, and goals of the overall organization
planning involves same process regardless of period involved
interprofessional relationships matter in the planning
length of plan is determined by what actions are necessary to make the plan successful
all planning must include an evaluation step and requires periodic reevaluation and prioritization
all people and organizational units affected by a plan should be included in the planning
strategies for successful planning
start planning at the top
keep planning organized, clear, and definite
do not bypass levels of people
have short and long range plans/goals
know when to plan and when not to
keep target dates realistic
gather data appropriately
be sure objectives are clear
incorporate interpersonal relationships
long-range/strategic plans
complex organizational plans that involve a long period (usually 3-7 years)
typically examines an orgs purpose, mission, philosophy, and goals in the context of its external environment
steps in strategic planning
clearly define the purpose of the org
establish realistic goals and objectives
identify external constituencies and determine their assessment of the orgs purpose
clearly communicate the goals to the constituents
develop a sense of ownership of the plan
develop strategies to achieve the goals
ensure that the most effective use is made of resources
provide a base from which progress can be measured
what is there increasing recognizing in strategic planning?
importance of subordinate input from all levels of the org to give strategic plans meaning and to increase the likelihood of their successful implementation
SWOT
strengths
weaknesses
opportunities
threats
strengths part of SWOT
internal attributes that help an organization to achieve its objectives
weaknesses part of SWOT
internal attributes that challenge an organization in achieving its objectives
opportunities part of SWOT
external conditions that promote achievement of organizational objectives
threats part of SWOT
external conditions that challenge/threaten the achievement of organizational objectives
parts of the planning hierarchy
mission
philosophy
goals
objectives
policies
procedures
rules
goal definition
desired result toward which effort is directed
objective definition
how the goal will specifically be achieved (include time frame and is measurable)
policies definition
plans reduced to statements
procedures definition
step by step process
rules definition
plans that specifically define acceptable choices of action
least flexible so use sparingly but enforce consistently
rules as part of planning hierarchy
there should be as few rules as possible in the org
existing rules should be enforced to keep morale from breaking down and to promote organizational structure