ORALCOM Q1 NATURE AND ELEMENTS OF COMM

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26 Terms

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communication

 - process of transmitting information and understanding

  - the transmitted information must be understood by the receiver

  - generating meaning through verbal or nonverbal signs

  - influenced by different environments

  - “to make known”

  - “to pass news to and from, who says what, which channel, to whom, with what effect”

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1) human activity

2) complex process

3) verbal and nonverbal

4) audio and visual

nature of communication

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human activity

- communication as a process humans do

- complex activity that requires cognitive skills

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complex process

- communication is always ongoing and changing

- communication is influenced by past experiences, present events, and future expectations

- communication is dynamic

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audio

communiction that uses sounds

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visual

communication that uses pictures, drawings, illustrations, graphic organizers, etc.

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1) sender

2) message

3) encoding

4) channel

5) receiver

6) decoding

7) feedback

process of communication in order

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sender

- initiates communication

- someone who intends to pass ideas and information

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message

- the idea being conveyed

- why?

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encoding

- process of translating the message into something that is understandable (words, actions, pictures)

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channel

- the manner of how the message is sent

- how?

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receiver

- the target of the message

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decoding

- a mental process where the receiver understands the message

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feedback

- the message sent back by the receiver to the sender

- the receiver becomes the sender

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process noise

- also called interference or barriers

  - anything that hampers successful understanding of a message

- elements which may block the communication

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1) physical noise

2) semantic noise

3) psychological noise

4) physiological noise

types of noise

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physical noise

- external distractions in a conversation

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semantic noise

- hinders understanding due to vagueness in words, sentences, or symbols

- words are not mutually understood

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physiological noise

- distractions from the physical conditions or states within a communicator’s body

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psychological noise

- centers on one’s field of experience, how one filters information, and one’s relationship towards the other person involved in the conversation

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1) field of experience

2) filtering

3) psychological distance

Concepts associated with psychological and social barriers:

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psychological distance

- involves behaviors between people

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filtering

- selective hearing

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field of experience

- the more different you are to the other, the more you are likely to encounter barriers

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