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communication
- process of transmitting information and understanding
- the transmitted information must be understood by the receiver
- generating meaning through verbal or nonverbal signs
- influenced by different environments
- “to make known”
- “to pass news to and from, who says what, which channel, to whom, with what effect”
1) human activity
2) complex process
3) verbal and nonverbal
4) audio and visual
nature of communication
human activity
- communication as a process humans do
- complex activity that requires cognitive skills
complex process
- communication is always ongoing and changing
- communication is influenced by past experiences, present events, and future expectations
- communication is dynamic
audio
communiction that uses sounds
visual
communication that uses pictures, drawings, illustrations, graphic organizers, etc.
1) sender
2) message
3) encoding
4) channel
5) receiver
6) decoding
7) feedback
process of communication in order
sender
- initiates communication
- someone who intends to pass ideas and information
message
- the idea being conveyed
- why?
encoding
- process of translating the message into something that is understandable (words, actions, pictures)
channel
- the manner of how the message is sent
- how?
receiver
- the target of the message
decoding
- a mental process where the receiver understands the message
feedback
- the message sent back by the receiver to the sender
- the receiver becomes the sender
process noise
- also called interference or barriers
- anything that hampers successful understanding of a message
- elements which may block the communication
1) physical noise
2) semantic noise
3) psychological noise
4) physiological noise
types of noise
physical noise
- external distractions in a conversation
semantic noise
- hinders understanding due to vagueness in words, sentences, or symbols
- words are not mutually understood
physiological noise
- distractions from the physical conditions or states within a communicator’s body
psychological noise
- centers on one’s field of experience, how one filters information, and one’s relationship towards the other person involved in the conversation
1) field of experience
2) filtering
3) psychological distance
Concepts associated with psychological and social barriers:
psychological distance
- involves behaviors between people
filtering
- selective hearing
field of experience
- the more different you are to the other, the more you are likely to encounter barriers