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Module 4
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Situational attributes
external; blaming the a person’s circumstance (situation); ex. a person crashes, they were trying to avoid something
Dispositional attributes
internal; blaming a person’s own personality; ex. a person crashes, must be a bad driver
fundamental attribution error
When we see other people making mistakes we tend to blame their own personality, but when we make a mistake we tend to blame the situation we were in
Prejudice
3 part mixture of negative emotions, sterotypes and discrimination
Implict
the “unconcious prejudice” or how there isn’t content,
Explicit
fully set, full understanding of situation and pushes descrimination
subtle prejudice
could be a saying, stereotype with negative connotation
Scapegoat theory
When something goes wrong we want to put our frustration onto something so we blame something/someone for what happened
Attribution Theory
“bad things happen to bad people”, blaming the victim on what happened
Locus of Control
The things that effect our lives (internal and external)
Internal Locus of control
things in your control; belief that everything happens because of your own doing, you control what happens
External Locus of Control
Things out of your control; everything that happens to you is out of chance/not in your control
Cognitive Dissonance
When actions and belifs don’t line up so we justify our own behaviors
attitude
belief and feelings
Central Route Persuasion
talking about the big main details of something
Peripheral Route
Using someone famous in an advertisement to lure more people to purchase
foot in the door
asking for smaller request and slowly over time asking for bigger requests
Door in the face
starting with a big request knowing that you’re going to get rejected then following up with a smaller (goal) request
Norms of reciprocity
doing a favor for someone else and then they return that favor
Low Ball Technique
luring someone in with a small request/easy deal but once they accept you add in more conditions/favors
scarcity technique
using the idea of it being “rare” so people are more inclined to buy
Liking Technique
having a relationship with the person who is selling
consensus/bandwagon
other people are purchasing so you should too; FOMO
card stacking
giving all the positive first and at the end you quickly give out all the negatives
Testimonials
using other people’s opinions on your product, usually in the form of positive reviews to gain more attraction
Mere-exposure effect
the repeating of information to have it stay in your brain
Leon Festinger
psychologist who founded cognitive dissonance theory
Philip Zimbardo
researching of how environment and behavior interact
role
a set of responsibilities that you have
norms
implicit or explicit rules that apply to all members of the group that govern acceptable behavior and attitudes. Norms allow for smooth social interactions. Violating these norms can be grounds for exclusion from the group.
Stanley Miligram
psychologist who put on a study where volunteers shocked victims and it was controversial. research showed obedience
social facilitation
improved performance when in front of others
social loafing
decrease in performance when in a group
social inhibition
the want to avoid social interaction either subconscious or conscious
deindividuation
the lose of self awareness and restraint when in a situation where you’re anonymous
group polarization
a persons ideology grows stronger when they’re in a group with other like-minded individualsgr
groupthink
the idea that a groups overall decision overrides a realistic appraisal of alternatives; suppressing your own views/ideas to appeal to the group
culture
behaviors, ideas and values shared by a group that gets passed down from generation
altruism
when someone focuses on something over themselves
bystander effect
the presence of others reduces you to help someone in need
diffusion of responsibility/social exchange theory
When individuals are in a group, they may feel less personally accountable for their decisions, leading them to take more risks.
conflict
a perceived incompatibility of actions, goals or ideas
social trap
a situation in which two parties, by each pursing their self-interest rather than the good of the group, become caught in mutually destructive behavior
mirror-image perception
mutual views often held by conflicting parties, as when each side sees itself as ethical and peaceful and views the other side as evil and aggressive