Human Relations 3

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31 Terms

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Arousal 

Thrill (seekers)

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Instinct

Inherited (and innate)

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Incentive 

Rewards/Punishments

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Evolution

Natural selection (Charles Darwin - Inherited/Adapted)

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Drive Reduction

Drives Demands Satisfaction (Eating = Need)

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Maslow’s Hierarchy

Five basic needs

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Equity

Inputs and Outcomes

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Expectancy

Strength of expectation

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Public Sector

Helps others

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Management by Objectives

Small/short goals

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Reinforcement

Operant conditioning

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Goal Setting

Specific, difficult

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McClelland’s Needs

Achievement, Power, Affiliation

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Motivation/Hygiene

Policies vs. Rewards (recognition, etc)

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Attitudes

Evaluative statements

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Values

Basic convictions

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Motivation

Willingness to do something

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Ability

Larger influence than motivation

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Uncertainty Avoidance

Unstructured situations

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Power Distance

Distance from top to bottom

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Collectivism

Group think

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Medulla

Basics - Heartbeat and breathing

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Frontal Lobe

Everything - Speaking and muscle movements

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Cerebral Cortex

Covers - the two hemispheres

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Corpus Callosum

Connects

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MidBrain

Emotions/Drive = Hypothalamus, Limbic System

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Hindbrain

Brainstem

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Forebrain

4 Lobes

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Compare two theories of individual motivation and explain how they are similar and different.

arousal theory: optimal level of stimulation or arousal

drive reduction theory: reduce internal tension caused by unmet biological needs

similarities: - why we act to maintain balance -restoring equilibrium in the body or mind -internal states push behavior

differences: -arousal=mental stimulation + curiosity -drive focuses on biological needs -arousal=why we seek excitement -drive=why we relieve discomfort

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Explain how the hindbrain, midbrain and forebrain work together to create motivation for us

-hindbrain keeps u alive and attentive

-midbrain processes rewards and movement

-forebrain sets goals, makes plans, and evaluates rewards

31
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Compare two theories of organizational motivation and explain how they are similar and different.

Maslow: -motivation from meeting five levels of needs -lower levels met before higher ones matter

Herzberg: -hygine factors prevent dissatisfaction -motivators create satisfaction and engagement

similarities: -focus on employee need and satisfaction -growth + recognition emphasized -motivation is multi-layered

differences: -maslow=step by step model -herzberg= separates dissatisfaction and motivation factors -maslow=includes biological needs -herzberg focuses only on work place