2024 strive standards

Informed Consent

The process by which a client is provided with information needed to make an informed decision about their care.

Client's Right to Withdraw

Clients can withdraw their consent for treatment at any time.

Six Elements of Consent

Nature of treatment, expected benefits, risks/side effects, alternatives, consequences of not having treatment, right to ask questions.

Sensitive Areas

Areas requiring written consent before assessment or treatment, including inner thighs, chest wall, and breasts.

Professional Misconduct

Actions taken by a Registered Massage Therapist (RMT) that violate regulations set out in the Massage Therapy Act.

Unauthorized Treatment

Providing treatment or assessment without the client's informed consent.

Client-Centred Care

Care that respects and responds to clients' preferences, needs, and values.

Transparency in Fees

The requirement that RMTs communicate fees openly and before services are provided.

Record Keeping Requirements

RMTs must maintain accurate financial records for services provided.

Conflict of Interest

A situation where personal or financial interests could compromise the client's best interests.

Reverification of Consent

The practice of confirming consent during assessment and treatment as necessary.

Written Informed Consent

Written agreement obtained from clients prior to treating sensitive areas.

Alternative Courses of Action

Other treatment options discussed with the client as part of informed consent.

Healthcare Consent Act, 1996

Legislation governing the consent process in healthcare, including massage therapy.

Fee Structure

The method by which RMTs charge clients, including amount and conditions.

Documenting Consent Conversations

Recording discussions about consent within 24 hours in the client health record.

Referral Fee

A payment received for directing a client to other services, prohibited unless disclosed.

Guideline for Consent

Resource to assist RMTs in understanding and implementing consent practices.

Client's Capability

The ability of the client to understand and consent to treatment.

Registered Massage Therapist (RMT)

A professional trained and licensed to provide massage therapy.

Financial Records Maintenance

Keeping detailed financial records of services and charges related to each client.

Client's Privacy and Confidentiality

Protecting clients' personal information in accordance with relevant standards.

Professional Boundaries

Maintaining appropriate emotional and physical limits in the practitioner-client relationship.

Best Interest of the Client

Ensuring services primarily benefit the client, free from personal bias.

Circle of Care

Healthcare professionals and others involved in a client’s care.

Collaboration in Care

Working with other professionals to ensure effective and safe client treatment.

Guidance for RMTs

Resources and policies to help RMTs meet standards of practice.

Explicit Access Control

Clients must authorize sharing their health records for care coordination.

Management of Conflict of Interest

The obligation to disclose and address conflicts that arise.

Receipt Requirements

Specifications for what must be included on client invoices.

Equitable Fees

Fees that are fair and consistent for all clients.

Consequences of Non-Treatment

The potential outcomes discussed with clients if they choose not to receive treatment.

Zero Tolerance Policy

Policy prohibiting unacceptable behavior towards clients or staff.

Registered Massage Therapist Code of Ethics

Guidelines that define ethical behavior for RMTs.

Client Expectations

What clients should anticipate during their massage therapy experience.

Documentation of Significant Collaboration

Recording key interactions with other professionals regarding the client's treatment.

Sensitive Practice Principles

Guidelines for maintaining professionalism and respect during treatment.

Client Health Record

A document that contains all relevant information about a client's treatment.

Massage Therapy Practice Act

The legislation that governs the practice of massage therapy.

Professional Integrity

Adhering to ethical principles within the practice.

Receipt for Gift Certificate

A document indicating the purchase of a gift certificate without specific service amounts.

Prohibited Practices

Actions that violate the regulations laid out for massage therapists.

Client's Right to Information

Clients have the right to receive all relevant information about their treatment.

Non-Fraudulent Consent

Consent must not be obtained through misrepresentation to the client.

Client-Centred Collaboration

Providing care in partnership with the client and other professionals.