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How do the following levers affect the pilots' seats in the cockpit?
Height Adjustment Lever
Track Lock Lever
Harness Inertia Reel
Rudder Pedals
Raises and lowers the Pilot’s seat
Moves Pilots seat FWD/AFT
Locks the pilots shoulder harness in place
Moves pedals FWD/AFT
Where is the water shut-off valve located for the FWD Galley?
FWD galley control panel located behind the F/O’s seat in closet
What is the procedure if you discover a popped circuit breaker while preflighting the galley?
Do NOT reset, and notify the captain. (Crew & pax may not use onboard electrical outlets)
What lights do you look for when preflighting the Potable Water System? What lights should NOT be illuminated?
At least 3 green lights present on both sides of panel (FWD/AFT). Drain fault failure should not be red, diagnostic indicator should not be blue.
What two signs illuminate when the lavatory door is locked and where are they located?
The occupied sign located on the exterior of the LAV, and the LAV occupied sign located in the pax compartment at seats 1C and 17C
What sign illuminates in the lavatory when the seatbelt sign is turned on?
Return to seat sign
Where is the water shut-off valve located for the lavatory?
Under Sink Compartment behind tissue panel
What is the preflight of the Flight Attendant Jumpseat? (verbatim)
Deploy the jumpseat by pushing the retaining latch flush
Lock into place without excessive resistance
Check that the bottom seat cushion retracts automatically
Check that the lap belt and shoulder harness are not torn or frayed
Check the Placard on Seatback and the TSO tags on Lap Belts are Present and Legible
Re-stow the Jumpseat and engage the retaining latch
How do you preflight the cabin and galley lights? Can the cabin lighting be controlled from both the FWD and the AFT FA panels?
ON/OFF → BRIGHT/DIM. No
What lights illuminate when the PSU test button is pressed?
PSU reading lights, FA call lights, green zonal lights, blue lights on mid cabin ceiling exit sign
When preflighting the Interphone, what chimes and lights do you see and hear when each of the following buttons are pressed?
ATT- Attendant to Attendant (1 chime) Green on Interphone
FLT- Crew Call light ( chime) Green on Interphone
PA- Enables public address system in cabin. Green on Interphone
EMG- Emergency (3 high/low chimes) red light flash on mid cabin ceiling exit sign, amber lights flash on interphone
How should passenger seat armrests be positioned for boarding? For Takeoff, taxi, and landing?
Boarding- down position, Takeoff/Taxi/Landing- aisle armrests down position.
Which seats do not have moveable armrests on the CRJ550
First Class, exit row, bulkhead, (all seats with tray tables)
What lights illuminate and what chime do you hear when the Flight Attendant Call button is pressed from the passenger’s seat?
Blue light on mid cabin ceiling exit sign
Green Zonal light on FA call button
1 High chime
What lights illuminate and what chime do you hear when the Flight Attendant Call button is pressed from the lavatory?
White light on mid cabin ceiling light
Amber zonal light outside of LAV door
FA call button in LAV illuminates
1 High Chime
How many emergency lights are located in the CRJ550, and how are they divided between the Galley and Cabin?
23 in total. 16 in cabin and 7 in galley.
Do all the Emergency Lights on the CRJ have the word EXIT on them?
No
When are you required to charge the Photoluminescent Escape Path Lighting?
Whenever the Photoluminescent Escape Path lighting has been in continuous darkness for too long, and/or, in darkness for more than 3.5 hours. It should be charged before the first flight of the day.
How do you charge the Photoluminescent Escape Path Lighting?
By turning all overhead ceiling, sidewall, entry, and work lights to be in the “ON and BRIGHT” setting for 15min prior to pax boarding. Overhead bins should be closed, and limited aisle traffic for crew and personnel.
How many minutes do each of the following provide oxygen?
Drop Down Oxygen Masks:
Protective Breathing Equipment (PBE):
Portable Oxygen Bottle (POB):
12 min
15 min
1 hour
What is the Preflight of the Main Cabin Door? (verbatim)
“Check that all 8 Green Lock Indicators are aligned. All placards are present and legible. Weather curtain is stowed and secured”
Before closing the Main Cabin Door, the handrails must be in what position?
Upright
What button is used to close the Main Cabin Door?
Door Assist Close Button
What is the Preflight of the Service Door? (verbatim)
“All Placards are present and legible. No cracks in the window. One green lock indicator is aligned”
What is the Preflight of the Emergency Window Exits? (verbatim)
“All placards are present and legible. No cracks in the window. No suspect devices in the access cover. After closing access cover, securing means are operational. Ensure the pictorial placard is facing FWD.”
What is the Preflight of the lifelines? (verbatim)
“Informational placard is present and legible. Red access strap is present and secure. Lifeline is present and secure. One end of the lifeline is attached to the Aircraft. The other end of the lifeline has a carabineer attached. No suspect devices. Securing means are operational.”
Can the FA leave the beverage cart at Row 7 to return to the Galley for more supplies? Why?
No. The FA can only be 3 rows away from the bev cart.
List the chain of command on the CRJ550?
A. Pilot B. First Officer C. Flight Attendant
What does the FA preflight on the CRJ 550
All emergency equipment, items in the cabin, galley equipment, atlas boxes and carts
What equipment do you need to perform the Safety Demonstration? The stationary Safety Demonstration is accomplished at row . Once completed, the Flight Attendant performs all _____ at row ___.
Safety card, seat belt, two drop masks (one containing a retaining clip). Safety visuals are row 1 and 7.
What do the following chimes signal? One High Chime
PAX calling from seat
PAX calling from LAV
Seatbelt sign turning ON/OFF
Entering/exiting sterile (if blue light works)
What do the following chimes signal? Two High Chimes
Entering/Exiting Sterile (if blue light does not work)
Open Main Cabin Door
What do the following chimes signal? One High/Low Chime
Cockpit calling
Signal for takeoff
Signal for landing
ATT calling
What do the following chimes signal? Two High/Low Chimes
Severe turbulence
What do the following chimes signal? Three High-Low Chimes
Emergency
What do you see and hear in the cabin when an emergency call is initiated?
3 High/Low chimes, red flashing light on mid-cabin ceiling exit sign, amber light flashing on interphone
Who closes the Main Cabin Door?
Flight Attendant
Who closes the Flight Deck Door?
Flight Attendant
What door is closed first?
The Main Cabin Door
Closing the Flight Deck Door indicates what?
“cabin is secure for aircraft movement”
What is the age limit for a lap child?
Under 2 years old
What row(s) can a guardian and their lap child NOT sit on the CRJ?
The exit row.
What is the first step the Flight Attendant takes if there are not enough infant life vests available for the number of lap children boarded on the flight? (verbatim)
In the event an infant life vest is unavailable, the lap child/guardian will be moved in front of, behind, or across from an unoccupied seat to ensure an extra flotation device is available. If all seats are occupied, FA will notify the CA for removal of infant and guardian.
What is the Flight Attendant’s process in handling off an Unaccompanied Minor upon arrival?
When you arrive at your destination, hand off UMNR to CSR. They will scan the UMNR’s wristband/bag tag to complete “arrival at destination” checkpoint.
What does POC stand for?
Portable Oxygen Concentrate
What is the first step in verifying that a POC is approved for carriage and use on an aircraft?
FA will check the POC for the red manufacturer’s label. If label isn’t present, use the list of approved POCs in the HAZ to verify/.
What manual do you reference for information on approved POCs?
HAZ
If a FFDO carries their weapon on board a CRJ 550, where must it be stowed?
Under the seat in front of him/her
How many low-risk prisoners can a LEO escort on a GoJet flight (4 hours or less)?
2 low risk
How many high-risk prisoners can 2 LEO’s escort on a GoJet flight?
1 high risk
What form must be completed and signed before a LEO may carry a weapon on board the aircraft?
Notice of Armed Individuals
What are the legitimate reasons that passengers may be removed from a GoJet flight?
Oversells, weight overload, Intoxication, Offensive/dangerous conduct, illness, causes that adversely affect the safety of the flight and passengers
List 5 conditions that can disqualify a passenger from occupying an Exit Row Seat
Doesn’t understand or speak English
Uses a POC
Under age 15
Car Seats (not in rows 10, 11, 12)
Injured so severe that PAX is immobilized
Write our GoJet Exit Row Briefing. (verbatim)
“Good [morning/afternoon/evening]. I’d like to inform you that you are sitting in the Exit Row. Please review the Exit Row requirements and operating instructions on the Safety Instructions Card. In the event an evacuation is required, assess outside for unsafe conditions. If clear, open access cover, pull down handle, and remove overwing exit.
Are you willing, able, and qualified to perform these functions? [FA will receive a verbal confirmation from each passenger individually]
Please let me know if you have any questions. Thank you.
Find the following information on passenger seat cargo:
Can be placed in any row except:
Cannot weigh more than:
Cannot protrude into:
Cannot block the view of:
Counted on Section Count as:
Exit Row
170lbs
Cabin Aisle
“Seat Belt” “No Smoke” “Exit” Signs
As an adult pax
What four tasks must be completed before the Main Cabin Door can be closed? (4 B’s)
Greetings, Bins secured, Baggage stowed, All pax have a seat
The cabin is not considered secure and ready for aircraft movement on the surface, takeoff, or landing until:
seatbelts unoccupied/crossed
PAX are briefed
Galley equipment stowed
PAX seated, fastened
Seatbacks upright
Tray tables stowed
Carry-on baggage secured
PED’s unplugged from USB in exit rows
PED compliance
Row 1 window shades open
Cockpit door locked and closed
Seatback pocket compliance
What are an FA’s required items for every assignment?
Company ID
Government issued ID
Electronic Flight Bag with charger
2 Flashlights with spare batteries
Uniform
First Aid Kit
Apron
Passport
FA certificate
Watch
Crew tags
Link Device
Annc booklet
What is the only reason for a lifeline?
To help passengers move down the nose of aircraft during a ditching.
What action by the FA serves a signal for aircraft movement?
Closing flight deck door