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Flashcards for Business Studies & Economics review.
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What is a market?
Anywhere where buyers and sellers meet.
Market size
Measured by either total value or total volume of goods sold.
Market share
The percentage of sales in a market by one particular firm. Formula: (Total sales of business / Total sales in whole market) X 100
Marketing
The process of identifying, anticipating, and meeting customer needs profitably.
Aims
Understanding customer wants and needs, developing new products, improving profitability, increasing market share, diversification, increased brand awareness and loyalty.
Objectives
Refer to how the aims will be met; should be SMART (Specific, Measurable, Achievable, Relevant, Time-bound). Examples:Increase the number of social media followers by 5,000 within the next 12 months.
Marketing Objectives
Sales volume and sales value growth, growing market size, market share growth, brand loyalty.