Communications, Interviewing, & Radio

Flashcards covering mission, vision, values, procedural justice, LEED model, de-escalation, communication roles, identification and verification, scene safety, evidence collection, documentation, and radio procedures from the lecture notes.

List the four values and a brief description of each.

Leadership: we lead in certification and training through continuous evaluation, collaboration, improvement, and innovation.

Integrity: we do the right thing with transparency and honesty.

Dignity: we demonstrate respect for others and the communities we serve.

Accountability: we are dedicated stewards of resources and responsibilities entrusted to us.

What is procedural justice?

Being fair in processes (equity), being transparent in actions (explain), providing opportunity for voice (listen), and being impartial in decision making (equity).

What are the parts of the LEED model?

Listen, Explain, Equity, Dignity.

How does procedural justice relate to police legitimacy and compliance?

Procedural justice increases police legitimacy, which in turn increases the likelihood of voluntary compliance and reduces the need to use force.

What is the core principle of de-escalation in this training?

Duty to de-escalate.

Name a de-escalation tactic that involves clear instructions and verbal persuasion.

Using clear instructions and verbal persuasion.

Name a de-escalation tactic that uses verbal and non-verbal techniques to calm a person.

Employing verbal and non-verbal communication techniques to calm a person (e.g., speaking slowly, regulating tone and body language, uncrossing arms, minimizing hand gestures, reducing bright lights and sirens).

What are the communication roles on a scene (Contact, Cover, etc.)?

Contact: commands and instructions.

Cover: interviewing and investigating; Verbal interactions to maintain scene safety and control; Do not remain silent; communicate role switches when needed.

Before using physical force, what should officers do according to the training notes?

Identify themselves as law enforcement; issue warnings and provide an opportunity to comply.

Provide a sample introduction you might use when making contact with someone (audio recording noted).

State your title and agency, inform the person they are being audio recorded, explain the reason for the contact, ask how you can assist, and request the person’s name.

What does RCW 9.73.090 require regarding in-car video?

Video and sound recording run simultaneously; inform the person that sound is recording; do not turn off recording; follow agency policy for body-worn video; some emergency personnel may be exempt.

What safety steps are emphasized for scene control?

Control the scene, ensure safety of people, check for additional suspects and weapons, control pace, gather safety information, and begin investigation only after the scene is secure.

What suspect information should you obtain?

Location, description, armed or dangerous status, on foot or in vehicle, direction of travel, time delay, race, gender, age, height, weight, hair and eyes, clothing, scars/marks/tattoos.

What vehicle information should you obtain?

Color, year, make, model, body style, license plate (including vanity/out-of-state), any damage or tint.

What is included in the police phonetic alphabet as used in this training?

Adam, Boy, Charles, David, Edward, Frank, George, Henry, Ida, John, King, Lincoln, Mary, Nora, Ocean, Paul, Queen, Robert, Sam, Tom, Union, Victor, William, X-ray, Young, Zebra.

What information should you transmit in radio procedures when requesting names or plates?

Transmit your call sign and type of request; names as Last, First, Middle Initial, Date of Birth; plates as plate number; note vanity or out-of-state plates; agency protocols may vary.

What identifying information should you obtain and verify for everyone involved?

Obtain identifying information (name, DOB, address, phone, etc.); verify identities; compare photos; run names via dispatch or computer; ask verifying questions if no record is found.

What should you do with your notebook during and after the scene?

Use notebooks to record specific details or quotes after the scene is under control or during initial interview; keep notes professional and follow policy on retention.

What should you include when starting to write the timeline and recap of events?

Involve parties and roles; specify the timeline; identify elements of the crime; capture quotes or excited utterances; verify you have all necessary identifying information; record statements.

What is the purpose of recording and seeking statements from witnesses or involved parties?

To verify the story, clarify details as needed, and ensure there is a written record of statements for investigative purposes.

What is the recommended demeanor for interviews according to the notes?

Polite, professional, prepared; maintain appropriate distance; keep hands visible and notebook accessible; eyes on the person; assess for threats or deception.

What should you do to ensure accuracy when identifying a person or vehicle?

Compare the photo with the person, verify listed physicals, and run names via dispatch or computer; ask confirming questions if needed.

What are the key components of a safe and effective interview environment as described?

Appropriate demeanor, clear communication, structure for questions, maintaining safety, and ensuring the person understands recording and purpose.