Handel’s Test

1a) How many scoops in a small cone/dish

2 Blues 1 Black

1b) How many scoops in a medium cone/dish

3 Blues 1 Black

1c) How many scoops in a large cone/dish

4 Blues 1 Black

2a) How many scoops in a small waffle cone

3 Blues 1 Black

2b) How many scoops in a medium waffle cone

4 Blues 1 Black

2c) How many scoops in a large waffle cone

5 Blues 1 Black

3) When a customer orders a small cone/dish what do you say?

Would you like to make that a medium for $1 more?

4a) # of flavors in a small

one

4b) # of flavors in a medium

two

4c) # of flavors in a large

two

5) How to scoop a sundae & what container

3 Blues 1 Black in a medium dish

5a) How many ounces total in a sundae

2 oz

5b) How many ounces of nuts in a sundae

1 oz

5c) How many flavors in a sundae

2 flavors

5d) When someone asks for a sundae what do you ask

Would you like your add mixed nuts whipped cream and a cherry?

5e) Do we charge for mixed nuts on a sundae

yes

6) How to scoop a turtle sundae

3 Blues 1 Black

6a) What goes in a turtle sundae

2 oz hot fudge, 2 oz caramel, 1 oz pecans

7) How to scoop a fish bait sundae

2 Blues 1 Black in a medium dish

7a) What goes in a fish bait sundae

1 oz oreo crumbs, 1 oz choc rocks, 2 gummy worms

8) How to scoop a strawberry shortcake sundae

3 Blues 1 Black clam shell

8a) What goes in a strawberry shortcake sundae

2 oz strawberry topping, whipped cream

9) How to scoop a banana split

1 Blue 1 Black of each flavor

9a) What goes in a banana split

Chocolate with 1 oz crushed cherries, Vanilla with 1 oz crushed pineapple, Strawberry with 1 oz strawberry topping

9b) How many bananas on a banana split

Half a banana

9c) How many ounces of nuts on a banana split

2 oz

9d) Do we charge for nuts on a banana split

No

9e) Do we charge for pecans on a banana split

Yes

10) How to scoop hot fudge brownie sundae

3 Blues 1 Black clam shell

10a) What goes in a hot fudge brownie sundae

Vanilla, 2 oz hot fudge

10b) How do you serve the brownie on a hot fudge brownie sundae

Cut it in half and microwave for 10 seconds

11) How to scoop a blondie sundae

3 Blue 1 Black clam shell

11a) What goes in a blondie sundae

Vanilla, 2 oz caramel

11b) How do you serve the brownie on a blondie sundae

Cut it in half and microwave for 10 seconds

12) Do we charge for nuts on a blondie sundae

Yes

13) How many scoops in an apple dump

3 Blue 1 Black

13a) What goes in an apple dump

1 oz cinnamon sauce

13b) How do we serve the brownie in an apple dump

Cut it in half and microwave for 45 seconds

14) What is the amount of milk/scoops in a shake

8 oz whole milk 5 Blue

14a) How many scoops in a shake

6 Blue

14b) How much syrup in a shake

1 oz

15) What is the amount of milk/scoops in a thick shake

16 oz whole milk 10 Blue

15a) What is the amount of scoops in a monster thick shake

12 Blue

15b) What is the amount of syrup in a monster thick shake

2 oz

16) How do you make a freeze

1 can of soda, 4 Blue scoops of sherbet or ice, blended

17) How do you make a boston cooler

1 can root beer, 4 Blue scoops of soft vanilla, blended on low

18) How do you make a root beer float

1 can root beer, 4 Blue scoops of soft vanilla,

19) What is the difference between malt and milkshake

malt powder

20) What goes in a baby cone

1 Black scoop of soft vanilla

21) What is larger a quart or pint

quart

22) If someone buys a quart or pint what do you ask

Would you like to add a five pack of cones

23) Where is the allergenic info

In the nutritional info book

24) Is sherbet dairy free

no

25) Dairy free options?

Ices and vegan flavors

26) What flavor is gluten free

hard vanilla

27) What do you say if a customer asks about allergie free products

We cannot guarantee cross contamination

28a) How many scoops in a small Hurricane

4 Blue

28b) How many scoops in a medium Hurricane

6 Blue

28c) How many scoops in a large Hurricane

8 Blue

29a) How many scoops of candy in a small hurricane

2 oz

29b) How many scoops of candy in a medium hurricane

3 oz

29c) How many scoops of candy in a large hurricane

4 oz

30) What goes into a four scoop sampler

4 Blue flat scoops

31) What are the flavors in ice cream sandwich's

chocolate, vanilla, and mint chocolate chip

32-33) What are the dip options

plain chocolate, peanuts, sprinkles, and oreo crumbs

34) How to greet and say goodbye to a customer

'Hi welcome to Handels what can i get started for you?' with a smile, finish with, 'Thank you for visiting us have a great day'

What goes into confetti brownie batter

chocolate cake ice cream, brownie dough, rainbow covered chocolate chips

What goes into brownie dough

vanilla and chocolate ice cream, brownie pieces, cookie dough

What goes into monkey business

caramel ripple, brownie pieces, banana cake batter

What goes into chocolate orange

Chocolate and orange ice cream

What goes into mint chocolate chip

mint ice cream, chocolate chips

What goes into banana cream pie

Banana ice cream, marshmallow ripple, sugar cookie sprinkles

What goes into chocolate oree—dough

chocolate ice cream, oreo, cookie dough

What goes into graham central station

Graham ice cream, graham cracker ripple, chocolate covered crunches