COMM100 - Final Exam

intrapersonal communication is

communication with one self-using internal vocalization or reflective thinking

social contexts is

refers to stated rules or understated norms that guide communication

communication competence is

knowledge of effect and appropriate communication patterns and ability to use and adapt that knowledge in various contexts

communication comprehension is

fear or anxiety experienced by a person due to actual or imagined communication with another person or persosn

schemata are

databases of stored related information that we use to interpret new experiences

the halo effect is

when initial positive perceptions lead us to view later interactions as positive

self-concept is

refers to the overall idea of who a person thinks he or she is

affective language is

language used to express a person’s feelings and create similar feelings in another person

code switching is

changes in accent, dialect, or language

the main types of gestures are

emblems, adaptors, and illustrators

the three types of audience analysis discussed in Chapter 9 include

demographic, psychological, and situational

a captive audience is

people who are required to attend your presentation

the general purpose of your speech can be

to persuade, inform, or entertain

a thesis statement is

one sentence summary or the central idea of your speech that you either explain or defend

knowing the chronological speech pattern of organization

helps structure your speech based on time or sequence

the spatial speech pattern of organization

arrange main points based on their layout or proximity to each other

aspects of vocal delivery

pitch, volume, and rate

aspects of physical delivery

movement, gestures, and facial expressions

the speech propositions

policy, value, and fact

Fact

tries to establish if something is or isn’t

Policy

establish whether something should or shouldn’t be done

Value

establish whether something is good or bad, right or wrong, desirable or undesirable

Ethos

the credibility of a speaker and includes three dimensions - competence, trustworthiness, dynamism

Pathos

emotional appeal

Logos

reasoning or logic of an argument

facework means

refers to the communicative strategies we employ to protect, maintain, or repair our face… or maintain, repair, or challenge another face

functions of small groups

group meet identity needs, interpersonal needs, instrumental needs

group cohesion means

commitment of members to the purpose of the group and the degree of attraction among individuals of the group

groupthink means

a negative group phenomenon characterized by a lack of critical evaluation of proposed ideas or courses of action that results in high levels of cohesion and or high conformity pressures

Cultivation theory is a

media effects theory, created by George Gerbner, states that media exposure, specifically to television, shapes our social reality by giving us a distorted view of the amount of violence and risk in the world

Intimate Space Zone

0-1.5’

Personal Space Zone

1.5-4’

Social Space Zone

4-12’

Public Space Zone

12’+

Five stages of the listening process

receiving, interpreting, recalling, evaluating, responding

Five steps in Monroes Motivated Sequence

attention, need, satisfaction, visualization, action

five styles of interpersonal conflict management

collaborating, competing, avoiding, accommodating, compromising

four parts of johari window

blind self, open self, hidden self, unknown self

blind self

unknown to self and known to others

open self

known to both self and others

hidden self

known to self and unknown to others

unknown self

unknown to self and unknown to others